CreditYES® Reviews 1,006

Bad customer services. Can’t get customer service rep. Office closed???

Date of experience: January 08, 2025

Faith is a 5 star auto sales & finance lady.

Date of experience: September 05, 2024

When i initially sent in an application, i was told i was pre-approved and all i had to do was go inside to fill out the paperwork and pick a car. I was told this twice! I got there and at first I was pretty excited because I have been car searching for a month and kept getting denied because of my credit score. I was also told potentially no money down, just depended on the car. The first person who helped me was very polite and so nice! But the salesman or whatever he was...was condescending and not at all helpful! He ran my credit again and then said I needed to put down $7000- didn't ask what kind of car or anything- just immediately went into money. Then he said that credit yes is NOT a dealership but a credit repair company, so I felt very lied to. Then he kept bringing up how much money he made and all this stuff that had nothing to do with why i was there. I firmly believe all he did was run my credit, because he was not in the back for very long and when he was out in the front he was either outside on his phone or talking to other people. I left there very disappointed and on the verge of tears because I felt like i was not helped in any way and was very upset about the way i was treated. He also told me i was pre-approved but I wasn't listening to the numbers being provided and all he did was provide just that one number- it was all around a horrible experience

Date of experience: July 18, 2023

It was my first time financing. They were really welcoming & friendly employees. I went there with low credit score but they figured it out and it went well. Finally I was able to get my dream car 2017 Honda Civic. I really love it.
I’m recommended to go this place to do finance.

Date of experience: July 11, 2023

Despite my finances not being the best, I was always treated with dignity and professionalism. It made me want to come back in the future.

Date of experience: July 10, 2023

My experience with PLATINUM MITSUBISHI was WONDERFUL !!! My salesperson was REBECCA. ( Becky )
Becky is warm, gracious, detail - oriented and professional ! She is a gifted connector and communicator !
I could not be happier ! Mike the sales manager with whom I spoke listened with attention and care, and was highly professional !
And, Holly who handled all the paperwork and financial details has every lovely quality that Becky and Mike have !!! And, I met and spent special moments with LAUREN too ! Everyone with whom I met is at the " TOP OF THEIR GAME professionally.....and, also at the top of the HEART/ PEOPLE SKILLS GAME ! Just a POSITIVE, PROFESSIONAL and UPLIFTING experience in everyway !!!
I am 69 years old, and have MULTIPLE SCHLEROSIS. I have been in and out of a wheelchair, and the hospital, and spoonfed for 3 days in my worst flare....when my arms did not work. For almost 40 years I have worked tirelessly to figure out how to manage MS and keep this challenge in remission.
At long last, I am able to do so. 🎉🎈🎉🎈🎉🎈🎉🎈🎉🎈
I have not owned a car in 13 years !
My life and my CREDIT are being rebuilt !
THANK YOU CREDIT YES and PLATINUM MITSUBISHI for your support, your care, your professionalism ! You have gone above and beyond to help me to begin again.
I am humbled !!!
I am GRATEFUL !!!
And, I AM IN LOVE with my " new to me " VOLVO SUV. I named her MOLLY. 😊🌈🎈💚🌻
THANK YOU !!!
THANK YOU !!!
THANK YOU !!!
HUGS to EVERYONE !!! 😊❤️

Date of experience: July 10, 2023

I love the effort of waiting on me. As well as the efforts to work with people who credit who credit is far from perfect.
I didn't like the fact after all the paperwork and process, They couldn't even contact you back to inform of application approval or denied.

Date of experience: June 18, 2023

It was ok. Just needed money down

Date of experience: July 07, 2023

I’m not sure I think it was on the car lots end not on urs

Date of experience: July 05, 2023

Great experience working with Zachary,and the rest of the crew

Date of experience: July 04, 2023

Date of experience: July 03, 2023

Amani was very nice and attentive through the whole process :)

Date of experience: June 20, 2023

Biff was just the best didn't make you feel uneasy. Everything was explained very good. Thank you Bev

Date of experience: June 16, 2023

People are very polite and helpful nice and not pushy but quick

Date of experience: June 19, 2023

She let me know everything I needed before I went to the car lot so I would be prepared

Date of experience: June 19, 2023

Austin did an amazing job finding a car thay fit my family needs and helped me get the rate i needed as well.

Date of experience: June 19, 2023

Date of experience: June 19, 2023

Jessica was great! She made the experience seamless! Every one I spoke to were professional and helpful.
My only complaints are the car had mats in the picture and now they can't locate them along with the extra key.

Date of experience: June 18, 2023

This project is completely a joke. Everyone still involved in the project should stop doing so right away.
this is the best caution for everyone to Immediately take action, FLLLC is every investors choice.

Date of experience: May 15, 2023

They claim any credit is good for them and no money down is good but yet if you have a repo they will definitely deny you.. That's what happened to me.. so no they won't help "anyone" like they say

Date of experience: June 16, 2023