30second sign up, 30min cancelation
It takes 30seconds to sign up for the $1 trial, and 30 MINUTES to cancel. I had to get specific information from this site when applying for a loan (balance of unsecured debt) so I signed up for the $1 trial. Cancel within 7 days. However, to cancel to MUST CALL an 877# that is located in the middle of the terms & conditions, which are difficult to locate on their site. Once you locate the #, it doesn't go to the cancelation department. You have to wait on hold and be transferred a fee times. When you're FINALLY connected with someone, they continue to try to sell you more stuff. They won't just cancel the account. As of today, they said it's canceled per the phone callbut they do not provide names or confirmation numbers so illbe waiting until the bill date anyways. AWFUL!!
Date of experience: June 24, 2025