Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
Cozy Glow Stoves specializes in selling a wide range of high-quality fire-related products, including wood stoves, fireplace inserts, patio heaters, fire pits, and gas grills. As an authorized reseller of top-tier brands, we work directly with manufacturers and distributors to ensure the seamless delivery of their products to our customers' homes, with free shipping in most cases. Our customer support team is available to assist via email: support@cozyglowstoves.com, telephone: 1(888) 323-2699, or live chat during our business hours: Monday to Friday, from 9 am to 5 pm EST.
17515 OH-93, 43138, Logan, United States
4.3
9 reviews
I was Larry of an online company, but they had the best price we could find on a stove. We ended up calling and speaking to the owner, and I cannot say enough good things about this company. The owner personally followed up to make sure that we receive the stove, which arrived within three days. This is a very legitimate professional supplier that I would definitely use again.
Date of experience: June 19, 2025
Jacob the owner came out to the house (45 minute drive) to make sure we got the stove we wanted to replace an old stove from the early 1980's.
Date of experience: February 26, 2025
I am 66 years old and have never dealt with a company that cares so much about my satisfaction. Jacob has done everything humanly possible to make sure we are completely satisfied with our new gas fireplace and our new electric log set for our old fireplace. He has been nothing but AWESOME to work with! He gave us a fair price and has literally went out of his way, to over see and make sure that the fireplace was properly installed and in good working order. He is so easy to communicate with and has made our whole experience flawless. I would not want to deal with any one else. Jacob is number one in my book!
Date of experience: January 23, 2025
The customer service has been wonderful and because of it I chose to do business with Cozyglowstoves. So far so good. If I have need of parts for my True North TN20 Series A I will be shopping with CozyGlowstoves.
Date of experience: December 13, 2024
Good prices, quick shipping and immediate follow-up to assure delivery went well.
Date of experience: November 28, 2024
Reply from Cozy Glow Stoves
It was our pleasure, William. Thank you again for your purchase!
Jacob was absolutely amazing to work with right from the very beginning. He provided tons of information and did all the research for us and took the time to explain and recommend the best products for what we needed. Jacob went above and beyond with his personal customer service care. We will ABSOLUTELY use his company again!
Date of experience: November 13, 2024
Reply from Cozy Glow Stoves
Thank you for your kind words! It was a pleasure doing business with you!
Great business to work with. They have the best prices by far on the internet. Fast shipping and product was securely wrapped and packed for a no damage shipment delivery. They also called me to authenticate my online order and confirm everything was legit.
Date of experience: October 22, 2024
Reply from Cozy Glow Stoves
Thank you for your review, Richard! We are pleased to have you as a customer and look forward to working with you again in the future!
Great selection and reasonable prices.
Amazing customer service. Jacob is efficient, friendly, knowledgeable and follows through.
Would highly recommend!
Date of experience: September 19, 2024
Reply from Cozy Glow Stoves
Thank you so much! We appreciate your choosing us for your home heating needs and look forward to doing business with you again!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
