Fast, outdoor walk-up test; nice and helpful staff. Results promised in 36 hours but unfortunately took a few hours longer (4-5 hours late). Since I'll need my next test for an international flight, h... See more
Company replied
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Fast, outdoor walk-up test; nice and helpful staff. Results promised in 36 hours but unfortunately took a few hours longer (4-5 hours late). Since I'll need my next test for an international flight, h... See more
Company replied
The wait and administration of the nasal test was fine, as expected. However, we tested January 2nd via a 3-day turnaround test to read it our preschooler. It is January 6th and we still don’t have ou... See more
Company replied
Thank you for making this process so easy! My work (retail) currently requires me to get a once a week test to ensure a level of safety and honestly I was dreading it because tests at City locations t... See more
One night I received an email that someone in one of my outdoor gym classes had tested positive for Covid and I was able to get an appointment the next morning - before work. It wasn't packed and ever... See more
Company replied
520 Broadway, 90401, Santa Monica, United States
Date of experience: March 26, 2022
My experience was flawless. Appointment was easy, the staff was informative and I completed the experience in a short period of time. Bravo!
Date of experience: January 23, 2021
Everything is great except
For the issue with Medical.
Date of experience: January 23, 2021
Friendly , easy and may I say fast results . Took the test on Tuesday at 6:45pm and results next day 8:21pm mind you I took the 3-5day results . AWESOME!
Date of experience: January 23, 2021
Date of experience: January 22, 2021
The actual experience of getting tested was great but I just received an email saying they don’t have my results, apologized and I have to come back...
Date of experience: January 22, 2021
They are well-organized, quick, and efficient. The test is super fast and easy. No brain-tickling, invasive swab. The staff is very friendly as well. Results are provided quickly, however they do have options for even faster results.
Date of experience: January 22, 2021
Date of experience: January 22, 2021
We were in and out of testing in 5 minutes. The group at the Santa Monica location (behind Bodega) were prepared, profession, and genuinely nice people. Will definitely be coming back the next time we feel we need a test!
Date of experience: January 22, 2021
I arrived at the site as a walk-in and was able to make an appointment online for about 30 min later (the nurse on-site was on break). Booking the appointment was straightforward and easy to do. All the interactions I had with the staff at the booth and the nurse were very clear and concise. I felt comfortable at the location. It took less than 5 mins and I received my results 2 days later! It was the ideal COVID testing experience.
Date of experience: January 22, 2021
Website is easy to navigate, the uploading of the insurance card was a little klunky, i tried taking screen shots of my card info on my health care provider app but it wouldn't let me upload.
I had to find my physical card. I would image the info on the app is the same and pertinent.
Apart from that the actual testing experience is quick and easy.
Date of experience: January 22, 2021
I feel good, After the test everything went ok I just need to make sure I don’t have the virus. Everyone was kind at the clinic and I like that, thank you very much.
Date of experience: January 22, 2021
Easy to set up appointment, friendly staff, in and out in less than 5 minutes
Date of experience: January 22, 2021
Everytime I go, it's an awesome experience! Everyone is super friendly and they are quick and efficient. Shout out to Ace and Michelle - always making it a good time!
Date of experience: January 22, 2021
I haven’t received my results and there is no contact information. Provided. Emails bounced back. Biggest waste of time.
Date of experience: January 22, 2021
Very quick visit and turnaround. There was nobody else there and the staff was properly masked. Very easy and swift.
Date of experience: January 22, 2021
Everyone was super nice! Everything was fast was there maybe 5 mins!
Date of experience: January 22, 2021
Quick service, faster than expected results. Friendly and professional staff. I was in and out in 5 minutes or less. Amazing!!
Date of experience: January 22, 2021
The process is simple and awesome, that part is 5 stars. The annoying part is I have to put in my insurance info every time I want to get a test; it's just a little time consuming. But otherwise you guys are wonderful.
Date of experience: January 22, 2021
The easiest signup and test I have taken. Quickest results too! Very happy with this company.
Date of experience: January 22, 2021
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