CosmO2 Reviews 57

I have ordered 14 masks on 20th Mar 2021 (Order #4708) and the shipment was supposed to be sent in 3 business as I have paid 45 euros only for shipment. I have sent multiple reminders so far and no response from company so far.

Date of experience: June 26, 2021

I have ordered 15 masks when the company offered an extra sale in their newsletter.( 2021. April 13.)
I paid for it, but never got it, because UPS didn't deliver because of the wrong address or wrong phone number, so they didnt contacted me and they sent back the masks.
When I realized it I contacted Cosmo2 about 5 times, emails, and NO ANSWER AT ALL. No masks and no money return.

Date of experience: June 02, 2021

Very dissapointing service , I ordered masks 3 weeks ago and till now no contact from seller. I asked for tracking number and no answer. I ordered masks in summer 2020 and first time we received masks in about 6 weeks. But it was during company startup. They still dont have masks in stock and selling all around the world. Communication is terrible. I could have have other masks for that money immediately nowadays. Very angry because I need masks now .. not after pandemics.

Date of experience: February 18, 2021

Very good customer service, quick and kind response to problems,that shows professionalism. Very satisfied with the masks , for me and for my children

Date of experience: February 18, 2021

Nice product. Very lightweight. Soft part (face side) is feels very clean and not intrusive.
Only small caveat : there should be a metal bridge on the nose to pinch it and make it more protective.
Delivery was super fast and customer service very responsive.

Date of experience: January 27, 2021

It’s the far the best mask i have tried.

I have found my mask 👌

Thanks Cosmo2

Date of experience: January 09, 2021

I received my masks after a 4 months delay and although I was really angry with this, I have to say that the quality of the mask is far superior to anything else I've tried till now.
I am sure that things have changed regarding the company's policy on deliveries and I will make another purchase very soon.

Date of experience: January 09, 2021

Very good product. I'm totaly satisfied... I bought them for my family....I think one of the best mask on the market...

Date of experience: December 30, 2020

Excellent communication
High quality masks
I definitely recommend them.

Date of experience: December 29, 2020

Date of experience: December 19, 2020

Great mask! Super comfortable an easy on the ears. My kids and wifey love them too.

Date of experience: December 17, 2020

These masks are by far the best quality mask that I have had. They are made of excellent material! They are larger than a typical mask which makes it so much easier to breath. These are a 10/10 for me.

Date of experience: December 16, 2020

I never thought I would be so excited about buying a mask until now. An awesome product in design, protection and comfort. The adjustable ear straps are a bonus. I would definitely recommend.

Date of experience: December 15, 2020

I have tried several different mask brands and I can honestly say that the Cosmo2 mask is by far the most comfortable and well-made mask I've ever worn. We purchased one of every color for our family and the items were shipped quickly and delivered within a few days. I would highly recommend Cosmo2.

Date of experience: December 14, 2020

Would recommend, very good product. Very comfortable, soft fabric, easy to clean, wire keeps the position over the nose perfect. A very nice product, perfect for wearing all day. Great customer Care service and fast Delivery.

Date of experience: December 14, 2020

Great quality masks! I am extremely happy with my purchase and would definitely recommend.

Date of experience: December 14, 2020

Best purchase I’ve made so far, difficult with shipping at first but the problem was resolved quickly and I’m very happy with the masks! Excellent would definitely recommend

Date of experience: December 14, 2020

Love my masks - I bought a range of colours for a few people. They are very comfy esp the way the straps are designed. However, did experience slow shipping due to the COVID delay but was all resolved and I received my order eventually!

Date of experience: December 14, 2020

This is the best mask I have ordered. The shipping was a bit slow at first, but support fixed the issue very quickly and responded accordingly. You guys are saving lives! Thank you Cosmo Team! I will be ordering many more masks for my family :)

Date of experience: December 14, 2020

product of very good quality and comfortable to wear. The customer service is very professional and attentive. the only negative point are the rather long delivery times.

Date of experience: December 14, 2020