Coolhorse Reviews 18

TrustScore 4.5 out of 5

4.5

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Company details

  1. Tack Shop
  2. Horseback Riding Service
  3. Saddlery

Information provided by various external sources

Located in Amarillo, Texas, Coolhorse is dedicated to the horse. Walk in our doors or shop online for your trailers, saddles, tack, & other horse supplies.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

Rated 5 out of 5 stars

My order was shipped out immediately…

My order was shipped out immediately and delivered before the estimated delivery date. My purchase was packaged very well with a nice treat inside and everything I might need for a return. The order was just as described and they beat the cost of all the other websites.

Date of experience: March 09, 2025

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Rated 4 out of 5 stars

Great product

I love the the product. Only thing I had problem with was the handle. It broke within a few minutes after getting it out of the box. Had to repair it myself.

Date of experience: February 03, 2022

Rated 5 out of 5 stars

The GE EZ nippers are game changer

The GE EZ nippers are absolutely awesome! I’m mad at myself for being cheap and holding out from buying them for so long as they made my trims so much easier and considerably faster. Cool horse had the best price, had an easy buying process and shipped me my nippers in just a few short days. Very satisfied

Date of experience: April 22, 2021

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Rated 5 out of 5 stars

It was great they let me know…

It was great they let me know everything about my order and when it was going to be here and they answered all my questions right when I asked it just about it’s a great store they have a lot of cool things and they all are great.

Date of experience: March 04, 2021

Rated 2 out of 5 stars

Though good effort was made to fill my…

Though good effort was made to fill my order, the product I ordered was not shipped to me. It was returned to Coolhorse by Fedex . This is not the fault of Coolhorse due to terrible weather conditions in the area that impacted power, shipping, etc. I am advised that my order will be reshipped as soon as possible so I will have to wait and see how things progress to fully comment on my experience.

Date of experience: February 21, 2021

Rated 5 out of 5 stars

Fast shipping

Fast shipping! Great service, I love my bag and wallet! Great prices! Definitely will shop with them again!

Date of experience: February 19, 2021

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Rated 5 out of 5 stars

Saddle purchase from cool 🐎

Very helpful with my questions about two saddles I was interested in. I did pick just one😊 Not familiar with the brand, but the pics looked very nice. As promised from cool horse the saddle is well made with very good quality leather. I like the way I fit in it, but weather in California has made it difficult to ride more so I have one more week to to make sure it fits my horse well. That was also a huge selling point for me, 2 weeks trial, return for full refund if it doesn't work🐴. The saddle also came quickly.
I would highly recommend cool horse to purchase your next saddle😁

Date of experience: January 30, 2021

Rated 1 out of 5 stars

I have yet to receive my order!

I have yet to receive my order!! If it was out of stock it should have said!! Not happy that I have been waiting on a product I ordered that was not described as being out of stock!

Date of experience: January 28, 2021

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Rated 5 out of 5 stars

EXTREMELY fast shipping!!!

So I ordered some Best Ever splint and bell boots, and of course the product quality is amazing, but what blew my mind was how fast it came!! Seems like it was the very next day. Very nice! Thank you!

Date of experience: January 14, 2021

Rated 1 out of 5 stars

I never received the scale I ordered

I never received the scale I ordered. I called customer support, they told me ask my neighbor first because US postal service had delivered and they wanted to make sure that I did not falsely claimed.

When they shipped the scale I ordered, they did not provide me the tracking number like other company do. Now, the product lost, they wanted to put the blame on me by not resending the scale I ordered.

Date of experience: January 13, 2021

Rated 4 out of 5 stars

Overall great experience even though it…

Overall great experience even though it arrived after Christmas and it was a Christmas gift. The necklace was perfect. The stir up keychain was smaller than expected but my daughter loved both!

Date of experience: January 08, 2021

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