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I was lucky that a lender passed my info to Consolidated once they determined they couldn't consolidate my credit card debt. I wasn't trusting at first and called back the number on official website... See more
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Invited
From my initial interaction with Alan, I knew this was going to be a huge help. So grateful for this experience to learn and grow.
Invited
Easy, Communicative - customer service answered all questions and now that I'm in program - has proven to be true everything of what was told to me.
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I had too many debts when I retired was not able to cover all the payments I dint have money left for food since I joint Consolidated for the 2nd time to help me I'm doing fine and at my age 77 years... See more
Company replied
Company details
- #22 of 42 best companies in Debt Relief Service
- #88 of 207 best companies in Financial Consultant
About Consolidated Credit
Information provided by various external sources
Call us today at 1-844-329-7146 to begin your path towards freedom from debt.
As a non-profit agency and one of the nation’s largest credit counseling organizations in the country, our mission is to assist families throughout the United States in ending financial crisis and solving money management problems through education and professional counseling. For 23 years we have helped over 6.5 million people find the financial freedom they need. Whether they need housing counseling, relief from credit card debt, or simply want advice on how to better manage their money, we have the resources, recommendations, and solutions consumers need to reach their financial goals.
Llámenos hoy al 1-844-329-7146 para comenzar su camino hacia una vida sin deudas. Como una organización sin fines de lucro y una de las agencias de consejería de crédito más grande de los Estados Unidos, nuestra misión es la de ayudar a las familias con sus problemas de deudas a través de programas de manejo de deudas, consejería profesional y educación financiera. Durante más de 23 años, hemos ayudado a 6,5 millones de personas a encontrar la libertad financiera que necesitan. Ya sea que necesiten asesoramiento sobre vivienda, alivio de deudas de tarjetas de crédito o simplemente desean administrar mejor su dinero, tenemos los recursos, las recomendaciones y las soluciones para ayudarlos a alcanzar sus metas financieras.
As a non-profit agency and one of the nation’s largest credit counseling organizations in the country, our mission is to assist families throughout the United States in ending financial crisis and solving money management problems through education and professional counseling. For 23 years we have helped over 6.5 million people find the financial freedom they need. Whether they need housing counseling, relief from credit card debt, or simply want advice on how to better manage their money, we have the resources, recommendations, and solutions consumers need to reach their financial goals.
Llámenos hoy al 1-844-329-7146 para comenzar su camino hacia una vida sin deudas. Como una organización sin fines de lucro y una de las agencias de consejería de crédito más grande de los Estados Unidos, nuestra misión es la de ayudar a las familias con sus problemas de deudas a través de programas de manejo de deudas, consejería profesional y educación financiera. Durante más de 23 años, hemos ayudado a 6,5 millones de personas a encontrar la libertad financiera que necesitan. Ya sea que necesiten asesoramiento sobre vivienda, alivio de deudas de tarjetas de crédito o simplemente desean administrar mejor su dinero, tenemos los recursos, las recomendaciones y las soluciones para ayudarlos a alcanzar sus metas financieras.
BBB Accredited Business A+ Rating
Written by the company
Giving Back to the Community
Consolidated Credit believes in giving back to the communities in which we work, live and help our clients.
Whether it is through a corporate donation, employee fundraising campaign or volunteering, we want to help enrich the lives of Americans.
Contact info
5701 West Sunrise Blvd, 33313, Fort Lauderdale, United States
- 1-844-329-7146
- Counselor@ConsolidatedCredit.org
- consolidatedcredit.org
4.7
Excellent
9K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
Invited
Invited
Has help me alot
Real friendly are always there to help and this program has help me alot
Date of experience: July 06, 2024
Invited
This Can Help Anyone Create Financial Flexibility
From my initial interaction with Alan, I knew this was going to be a huge help. So grateful for this experience to learn and grow.
Date of experience: June 30, 2025
Invited
A Relief!
Easy, Communicative - customer service answered all questions and now that I'm in program - has proven to be true everything of what was told to me.
Date of experience: November 01, 2024
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I called this company the lady on the…
I called this company the lady on the phone asked me couple questions it was like 2 or 3 minutes then she goes l call you back never called back and she was kind of rude as well don't contact this company
Date of experience: June 23, 2025
Reply from Consolidated Credit
Dear Mode,
We regret the call did not meet your expectations, and we appreciate you bringing this to our attention. We're reviewing this to see how we can improve our processes. If you're still interested in working with us, we'd love to show you this was a one-off and that we are focused on customer service! Regardless, we wish you the best and hope you find a debt solution perfect for your needs.
Waste of time…
I returned a call from someone at Consolidated Credit who contacted me this evening and left a message for me to call back at 888-355-1037. When I called back I got a recorded message saying that “my counselor” was not available, so I was told to press 2 for another counselor. I did so but the person who answered told me that they were not the person who was my counselor and they didn’t have time to speak with me at this time, 7:13 PM on Thursday, Juneteenth.
After I hung up the call I found that I had received an email from someone named Carey (?) who asked me to call back at 844-235-4316. I called them back and the person who answered told me that “my counselor” was not available and suggested they call me back next Monday. Disappointed, I hung up the phone after I told him, thank you but I won’t be available next Monday.
I have no idea how this company got such a favorable Trust Pilot rating. I could not rate them at all because they weren’t available to help me.
Don’t waste your time completing their online review because more than likely you will be wasting your time.
This review will likely be refuted. If it is I will write another one until it is accepted and posted.
Date of experience: June 18, 2025
Reply from Consolidated Credit
Dear Kenneth,
Thank you for sharing your feedback so that we can continue to provide service at the high level our clients deserve. While events did not happen in quite that way, we did review your calls and recognize you should have been served better. We're discussing methods to ensure future calls get the immediate attention we strive to offer.
If you're still interested in our program, we hope you'll give us another shot! Regardless, we wish you the best and hope you find a debt solution perfect for your needs.
Invited
Reply from Consolidated Credit
Hi Connie,
Welcome aboard! We're happy to hear you enjoyed the conversation with your counselor and that they fully answered all your questions. We can't wait to see the progress you'll make in the program. If you ever recommend us to anyone, tell them to call 877-987-3337! You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax
Invited
This company saved me from filing for…
This company saved me from filing for bankruptcy. I have let everyone know about this company.
Date of experience: November 11, 2024
Reply from Consolidated Credit
Dear Armelinda,
We're excited to be working with you and are very happy to have helped you avoid an option as extreme as bankruptcy! We appreciate you choosing us as a partner in your financial journey and can't wait to see the progress you'll make in the program!
Thank you for recommending us to others, you can tell them to call us at 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax
Invited
To the point
To the point, clear, concise, and effective. How business should be handled.
Date of experience: May 17, 2025
Reply from Consolidated Credit
Dear Adam,
It's a pleasure to know the hard work of our team has paid off in the form of your satisfaction with our service and our program. Thank you for the feedback and for choosing us as a partner in your financial journey! If you’ve been happy with our service, please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax
Invited
Never a problem.
Date of experience: May 20, 2025
Reply from Consolidated Credit
Hi Julietta,
We strive to provide exemplary customer service and are pleased to know that's what you've received! We appreciate the chance to work with you and help you reach your goals. We’ve been counseling people through credit challenges for free since 1993! If you recommend us to family or friends tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax
Invited
Kindness and loyalty for assisting as
Kindness and loyalty for assisting as
.is a lot to me...make my debt free in future...god bless
Date of experience: May 19, 2025
Reply from Consolidated Credit
Dear Jessielyn
We're delighted to be part of your financial journey and are glad you're finding our service helpful and effective. Thank you for taking the time to share your experience! If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax
Invited
Frederica got right down to the issue
Frederica got right down to the issue. We have a plan of resolution in place.
Date of experience: May 15, 2025
Reply from Consolidated Credit
Hi Andrew,
It's a treat to know that Frederica provided the quick, helpful service you deserve and was able to solve the issue. Thank you for taking the time to leave a review. If you’ve been happy with our service, please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax
Invited
Consolidated Credit is my "saving grace"!!
When I joined Consolidated Credit I was in debt to the point I didn't think that I would ever get on track. Consolidated Credit has been my "saving grace". Most of my creditors have been paid up and I am so thankful for all the help Consolidated Credit has done for me in the past two years. Thank you so very much.
Date of experience: May 14, 2025
Reply from Consolidated Credit
Dear May,
We're delighted to know we've been able to help you nearly pay off all your debts! Congratulations on your hard work and sticking with the program. We appreciate you sharing your experience and for choosing us as a partner in your financial journey. If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax
Invited
Very helpful and the person is always friendly …
Very helpful and the person is always friendly
Date of experience: April 18, 2025
Reply from Consolidated Credit
Dear Dawn,
We're glad you've been receiving the high level of service you deserve! Thank you for the feedback. We’ve been counseling people through credit challenges for free since 1993! If you recommend us to family or friends tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax
Invited
Great
Great, honest company. I have working with them for a while. I ruined my credit twice and this company has helped me fix it by consolidating my cards.
Date of experience: January 02, 2025
Reply from Consolidated Credit
Hi Nevsha,
Thank you for taking the time to share your experience. It's a delight to know the program is working so well for you! If you’ve been happy with our service, please consider referring us to family and friends. Tell them to give us a call at 877-987-3337! Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax
Debt consolidation
The initial contact with Consolidated Credit was great. I advised of the three outstanding bills that were to be consolidated. This took place January 2025. Only two of the three debtors got back to Consolidated Credit. They prepared the plan and advised me of the payments, without hearing back from the third company. Consolidated Credit did not follow up with the third and final company, fortunately I did this myself, at which time I was advised that they were not participating in the program instead they were suing me.
I call CC in March of 2025, at that time the rep reached out to the third company and were advised the same as myself. They completely failed me and put me in a worse position.
I no longer wish to use the services of CC and have requested that they cancel my contact with them as a matter of urgency and refrain from taking funds out of my account.
I would not recommend them.
Date of experience: March 20, 2025
Reply from Consolidated Credit
Hi Joycelyn,
We appreciate you sharing your experience although we regret your program did not start the way we would have wanted. While we understand your frustration, we hope you understand that we cannot compel creditors to take part in our program and they are not obligated to respond to us or negotiate if they do not want to.
When you were first enrolling, we did notify you that there was the possibility the one creditor would not be willing to work with us. We did reach out to them multiple times in attempts to change their mind but it was unfortunately unsuccessful.
Upon reading this review we reached out to you about expediting your cancellation. We wish you the best moving forward and hope your financial journey is successful!
Invited
I had an ease access to check on my…
I had an ease access to check on my account and see how am i doing towards the road to being debt free. that's peace of mind, really.
Date of experience: April 06, 2025
Reply from Consolidated Credit
Hi Enrique,
We try to make things as straightforward and easy as possible and are glad those efforts have made a difference for you. We appreciate your feedback! If you’ve been happy with our service, please consider referring us to family and friends. Tell them to give us a call at 877-987-3337! Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax
Invited
Thanks the procedure was fairly…
Thanks the procedure was fairly straightforward
Date of experience: April 05, 2025
Reply from Consolidated Credit
Dear Kurt,
We strive to provide a convenient, professional experience and are glad that's what you received! We're excited to be working with you. We’ve been counseling people through credit challenges for free since 1993! If you recommend us to family or friends tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax
Invited
Reply from Consolidated Credit
Hi Ronald,
If you ever want to update this review later once you've had more time in the program, we'd appreciate it! In the meantime, if you ever have any questions or want help, please don't hesitate to reach out to client services at 877- 201-7780.
Invited
Great service!
Date of experience: January 02, 2025
Reply from Consolidated Credit
Hi Hass,
Thanks for sharing your feedback! We're glad you received the high level of service you deserve. If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax
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