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Rated 5 out of 5 stars

I feel more confident in my posture and pain-free since using Concept Three's products.

Rated 5 out of 5 stars

Since using their products, I've noticed a huge improvement in my comfort and well-being.

Rated 5 out of 5 stars

Coding for 10+ hours a day was destroying my posture until I got the RodPosture. My wrists and hands even hurt less now because everything is properly aligned from shoulders to fingertips.

Company replied

Rated 5 out of 5 stars

Tried a bunch of posture things before and most felt bulky or weird. This one actually works and doesn’t annoy me.

Company replied


Company details

  1. #23 of 132 best companies in Health and Beauty Shop

Written by the company

CONCEPT3 is a modern posture brand redefining how people stand, move, and feel. From wearable support to sleep essentials, we offer smart, functional tools that help you improve posture and build confidence—every day. Our mission is simple: better posture, better presence, better you.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

74 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours


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Rated 1 out of 5 stars
Redirected

Customer service issues, product seemed okay but overpriced

I used their recommendations for sizing and it was too big..In order to "exchange it for free" you have to pay to have it shipped back. Exchange policy is misleading and I could have gotten a similar product for quite a bit cheaper but thought with all positive ratings it was a more legit company. Not the case.

Date of experience: July 01, 2025

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Reply from CONCEPT3

Hi Brandon!

Thank you so much for taking the time to share your feedback. As a small business, every review plays a vital role in shaping our reputation, and we truly value hearing from our customers.

We’ve reviewed your comments regarding the sizing and exchange policy, and we understand your concerns. To be fair to both sides, we’ve come up with a solution that we believe is reasonable and aligned with our policies.

While our standard process requires items to be returned for an exchange, we’ve taken your situation into account and are happy to offer an alternative resolution.

Please let us know if you're open to hearing more about the solution we’re offering. We're here to assist and would appreciate the opportunity to move forward positively.

Thank you again for your feedback.

-John
CONCEPT3 Customer Support Team

Rated 4 out of 5 stars

Support without pressure

Feels more like encouragement than correction, if that makes sense. Really good design.

Date of experience: May 07, 2025

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Reply from CONCEPT3

Hi Madeline!

We’re glad you like the design.

We appreciate your point about it feeling more like encouragement than correction—it definitely makes sense. Your input helps us improve!

-John
CONCEPT3 Customer Support Team

Rated 4 out of 5 stars

Doesn’t mess with clothes

My girlfriend saw it on me and ordered one too. She loves it.

Date of experience: June 06, 2025

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Reply from CONCEPT3

Hi Camryn!

That’s fantastic to hear! We’re so happy your girlfriend loves it too. Thanks for sharing the good vibes with us!

-John
CONCEPT3 Customer Support Team

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Rated 5 out of 5 stars

Posture support that works

Even works when I’m pacing around on calls. Doesn’t shift or fall out of place.

Date of experience: June 14, 2025

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Reply from CONCEPT3

Hi Luke!

So glad to hear that!

It’s great your girlfriend loves it too — thanks for sharing the love!

-John
CONCEPT3 Customer Support Team

Rated 5 out of 5 stars

My girl wanted one too

I’ve bought a lot of back stuff over the years. This is the only one I’m keeping.

Date of experience: June 06, 2025

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Reply from CONCEPT3

Hi Bailey!

We're truly honored to hear that—thank you so much!

It means a lot to know our product stands out among everything you've tried.

-John
CONCEPT3 Customer Support Team

Rated 5 out of 5 stars

Moves with me

Keeps me from leaning too far forward at my desk. Subtle but powerful.

Date of experience: June 11, 2025

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Reply from CONCEPT3

Hi Eli!

We're happy to hear it’s helping you maintain better posture at your desk. Every little bit counts!

-John
CONCEPT3 Customer Support Team

Rated 5 out of 5 stars

My new daily

Was skeptical but now I use it almost every day.

Date of experience: June 06, 2025

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Reply from CONCEPT3

Hi Hannah!

Thanks for giving it a try and sticking with it!

We're glad to hear you're using it regularly. Keep up the great work! 🙌

-John
CONCEPT3 Customer Support Team

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Rated 4 out of 5 stars

Good for desk zombies

Good reminder to not fold into yourself. That’s what I needed.

Date of experience: June 01, 2025

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Reply from CONCEPT3

Hi Tanner!

We're happy to hear our product helped remind you to keep good posture. If you ever need any tips or support, we're here for you! 😊

-John
CONCEPT3 Customer Support Team

Rated 5 out of 5 stars

Confidence bonus

Didn’t expect it to help with my confidence but it kind of does.

Date of experience: June 13, 2025

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Reply from CONCEPT3

Hi Amber!

That’s amazing to hear!

It’s wonderful when something as simple as posture support can also boost confidence.

Thank you for sharing that insight—it means a lot!

-John
CONCEPT3 Customer Support Team

Rated 5 out of 5 stars

Feels great while walking

Sometimes I wear it under my jacket while walking. It actually feels better.

Date of experience: June 10, 2025

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Reply from CONCEPT3

Hi Owen!

That’s great to hear!

Wearing it under your jacket while walking sounds like a smart way to stay supported and comfortable on the go.

We're really glad it's working well for you in everyday life!

-John
CONCEPT3 Customer Support Team

Rated 5 out of 5 stars

Fits in any bag

I love how compact it is. Can throw it in my backpack and go.

Date of experience: June 18, 2025

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Reply from CONCEPT3

Hi Delaney!

That’s exactly what we were going for—portable, hassle-free, and ready to go wherever life takes you! 🎒

We’re so glad it fits right into your routine. Thanks for the great feedback!

-John
CONCEPT3 Customer Support Team

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Rated 4 out of 5 stars

So easy

Super easy to use. No instructions needed.

Date of experience: June 10, 2025

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Reply from CONCEPT3

Hi Brody!

We love hearing that—it means we did our job right! 🙌

Simple, intuitive design is what we aim for, so we're really glad it felt effortless for you. Thanks for taking the time to share your experience!

-John
CONCEPT3 Customer Support Team

Rated 5 out of 5 stars

Unhunches you

I didn’t realize how hunched I was until this made me not hunched.

Date of experience: June 14, 2025

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Reply from CONCEPT3

Hi Ali!

Thank you for your review!

We’re thrilled to hear that our product helped improve your posture—you’re not alone in that surprise! 😊

It’s amazing what a difference a little support can make.

-John
CONCEPT3 Customer Support Team

Rated 5 out of 5 stars

Sweat-free support

Surprisingly breathable. Didn’t make me sweat like I thought it would.

Date of experience: June 03, 2025

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Reply from CONCEPT3

Hi Madison!

Thank you for your feedback!

We're so glad to hear you found the product surprisingly breathable and more comfortable than expected.

It's always great to know it's performing well in real-life use.

-John
CONCEPT3 Customer Support Team

Rated 5 out of 5 stars

Comfort that lasts

Even after a couple hours, I still felt comfortable wearing it.

Date of experience: June 14, 2025

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Reply from CONCEPT3

Hi Ethan!

We’re happy to hear you stayed comfortable even after wearing it for hours—that’s exactly what we strive for.

-John
CONCEPT3 Customer Support Team

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Rated 5 out of 5 stars

No restriction

Doesn’t restrict movement like some other stuff I’ve tried.

Date of experience: June 09, 2025

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Reply from CONCEPT3

Hi Danielle!

We’re glad to hear it provides support without restricting your movement—that balance is so important. Appreciate your feedback!

-John
CONCEPT3 Customer Support Team

Rated 4 out of 5 stars

Easy to use

Takes 3 seconds to put on and it actually works.

Date of experience: June 03, 2025

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Reply from CONCEPT3

Hi Caleb!

We love that it’s quick to put on and delivers real results. That’s exactly what we aim for!

-John
CONCEPT3 Customer Support Team

Rated 5 out of 5 stars

Posture reset

It keeps my posture clean without forcing anything. Kind of like a soft reset.

Date of experience: May 26, 2025

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Reply from CONCEPT3

Hi Devin!

Thanks for such a thoughtful description!

We love the idea of it being like a “soft reset” for your posture—gentle but effective. It’s great to hear it’s helping you stay comfortable and aligned.

-John
CONCEPT3 Customer Support Team

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