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Classic Journeys Reviews 744

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars
Verified

The guide and driver were wonderful people. Scotland was beautiful. The guide put together an itinerary she thought we'd enjoy, and she was flexible about changing it based upon our preferences. She w... See more

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Rated 5 out of 5 stars
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Our CJ guides were excellent and helped make the tour memorable and enjoyable. The choice of trails was excellent and gave us a wonderful glimpse of all the different areas of Glacier National Park. I... See more

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Rated 5 out of 5 stars
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Our tour of Provence was planned well and met expectations from website. The guides were knowledgable and friendly. The driver was safe and pleasant, Hotels and restaurants were all good. Special tour... See more

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Rated 5 out of 5 stars
Verified

A 5 star family outdoor adventure from start to finish! Even the power outage on North Rim Lodge was a great time. Words cannot describe the natural beauty we experienced and even photos can not captu... See more

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Company details

  1. #32 of 78 best companies in Tour Operator
  2. #78 of 204 best companies in Travel Agency

About Classic Journeys

Written by the company

Welcome to
Classic Journeys

Classic Journeys is a renowned cultural walking tour company that has been crafting exceptional travel experiences since 1995. With over 50 itineraries across 40 countries on six continents, we offer immersive adventures that allow you to explore the world on foot and at eye level.

Our tours are meticulously designed to provide unbeatable access to local cultures, traditions, and landscapes. Led by expert local guides who are deeply connected to their regions, each journey is enriched with authentic experiences, from meeting artisans and winemakers to exploring historic sites and natural wonders.

We believe in sustainable travel and strive to make a positive impact on the communities we visit. By supporting local businesses and preserving cultural heritage, we ensure that your travels contribute to the well-being of the destinations.

Whether you're interested in exploring the vibrant markets of Morocco, hiking the scenic trails of the Dolomites, or experiencing the rich history of Japan, Classic Journeys offers a diverse range of tours to suit every traveler. Join us for a handcrafted trip of a lifetime and discover why we've been named the World's Best Tour Operator by Travel + Leisure magazine.


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4.8

Excellent

TrustScore 5 out of 5

744 reviews

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Replied to 83% of negative reviews

Typically replies within 1 month


Rated 5 out of 5 stars
Verified

A great trip, but more strenuous than anticipated

This trip gave me a true overview of all the wonders of Norway. The tours of the major cities, Oslo and Bergen, gave me a sense of "urban" life in a country where I believe about 90% of the country is uninhabited! The railway rides, long but necessary to see different parts of the country, were comfortable and provided gorgeous views of the mountains. The Flam Railway provided spectacular scenery, but was certainly the most tourist-crowded part of the trip. Our guides, Ana and Arthur provided a fantastic combination of local knowledge (Ana) and vast historical knowledge (Arthur). The glacier guides were equally fabulous, both knowledgeable and with great concern for our comfort and safety. The hotel at Nes Gard was quaint and at a gorgeous location, and the dinners were superb. The one negative of the trip is that the hiking was much more arduous than it was described in the trip description on line. While the glacier hike was "invigorating," it was, in fact, quite strenuous hiking up hill over slippery, smooth rock faces, crossing streams and climbing over boulders. The "stroll along the footpaths" in the sheep pasture was a rather steep uphill jaunt, first along a country road, but then through marshy pastures, through brush and rocky sheep trails, with numerous steep crossings of streams. Fortunately our diverse group was able to make most of the walks, with shorter distances for some and more strenuous excursions for others. But those interested in this trip should be aware of how strenuous some of the hiking may be. I'd suggest that Classic Journeys rank the hiking (i.e., easy, moderate, challenging, etc.) so potential travelers can make a judgement as to whether it is right for them. However the trip was truly one of the most enjoyable of the six Classic Journeys we have done. We had a great time.

Date of experience: July 06, 2025

Rated 5 out of 5 stars
Verified

Our CJ guides were excellent!

Our CJ guides were excellent and helped make the tour memorable and enjoyable. The choice of trails was excellent and gave us a wonderful glimpse of all the different areas of Glacier National Park. I would highly recommend it.

Date of experience: June 30, 2025

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Reply from Classic Journeys

Thank you so much for your kind words! We're thrilled to hear that your time in Glacier was so memorable, and that our guide team and trail selection helped bring the park’s beauty to life. We’d love to welcome you on another journey soon!

Rated 5 out of 5 stars
Verified

The guide knows how to deal with everything, very well trained, knowledgeable, I cannot say enought good things about her.

Your guide was well trained and very knowledgeable, couldn't have been more helpful and reliable. She made the trip a great experience.

Date of experience: July 01, 2025

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Reply from Classic Journeys

Thank you so much for sharing your kind words! We're thrilled to hear that our local guide made such a strong impression and helped create a truly memorable experience. We'd be delighted to host you on tour again soon!

Rated 5 out of 5 stars
Verified

A family trip to Puglia led by Ulisse

A family trip to Puglia led by Ulisse. We learned a lot, ate very well slept in outstanding hotels and experienced things that many on their own would have missed.

Date of experience: June 30, 2025

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Reply from Classic Journeys

Thank you for sharing your experience! We’re so glad your family enjoyed the incredible food, hotels, and unique local moments in Puglia — and that Ulisse helped bring it all to life! We always love hosting you and your family, and look forward to welcoming you on another trip with us soon!

Rated 5 out of 5 stars
Verified

Classic Journeys is always first-rate

Classic Journeys is always first-rate. Our guides were friendly, knowledgeable and on top of everything, the accommodations were great, and we always feel well taken care of.

Date of experience: June 29, 2025

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Reply from Classic Journeys

Thank you so much for the kind words! We’re thrilled to hear that you continue to feel so well cared for on tour. Our team takes great pride in creating seamless, meaningful experiences. We can't wait to welcome you again!

Rated 5 out of 5 stars
Verified

The guides were great

The guides were great. Lots of variety of experiences. Easy and more difficult walks were offered each time possible. They were filled with patience for each day.
Well done. Nancy

Date of experience: June 23, 2025

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Reply from Classic Journeys

Thank you so much for your kind words! We're delighted to hear you enjoyed everything and appreciated the thoughtful balance of walk options. We can't wait to host you on tour with us again soon!

Rated 5 out of 5 stars
Verified

Alaska experience

Alaska experience. Kent Taylor was very professional, informative, working with all parties in the group to deliver an excellent experience. Ann H

Date of experience: June 25, 2025

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Reply from Classic Journeys

Thank you for sharing your experience! We're so glad to hear that Kent helped make your time in Alaska so enjoyable with his professionalism and insight. It’s always our goal to ensure everyone feels well cared for, and we’re grateful you joined us!

Rated 5 out of 5 stars
Verified

Naples/Amalfi coast

Ulisse was a great guide with lots of knowledge of the area. Loved all the hikes and high quality hotels with. The trip was well planned and seamless- really fun small group- perfect size- 10 of us. The food and wine was delightful and pizza making super fun in a beautiful setting

Date of experience: June 23, 2025

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Reply from Classic Journeys

Thank you so much for your thoughtful feedback! We’re thrilled to hear how much you enjoyed the hikes, food, and seamless flow of the trip, and that Ulisse helped bring the region to life. We would love to host you again soon!

Rated 5 out of 5 stars
Verified

Sicily Walking Tour

The tour guides; Ulysses and Sergio were incredible. The way the tour was laid out was exceptional -- we saw alot of the island we would not have seen without doing this tour. The variety the tour offered was engaging, unique, and offered a little for everyone.

Date of experience: June 17, 2025

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Reply from Classic Journeys

Thank you for sharing your experience! We’re so glad to hear that you enjoyed everything! It’s great to know the variety of experiences resonated with you, and we’d love to welcome you on another journey soon! Thank you again for joining us!

Rated 5 out of 5 stars
Verified

Wonderful people, wonderful vacation

The guide and driver were wonderful people. Scotland was beautiful. The guide put together an itinerary she thought we'd enjoy, and she was flexible about changing it based upon our preferences. She was sociable, friendly, very knowledgeable, and kind. We LOVED all the time spent walking through gorgeous forests. The guide and driver had a cheerful and humorous rapport that made everything even better. They had been working together for 30 years!

Date of experience: June 21, 2025

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Reply from Classic Journeys

Thank you so much for sharing this wonderful feedback! We're delighted to hear how much you enjoyed exploring Scotland and that our local team made the experience so special with their warmth and knowledge. We can't wait to travel with you again soon!

Rated 5 out of 5 stars
Verified

Great trip accommodations food and…Tuscany - cinque terrA

Great trip accommodations food and especially the other travelers and guides-something for everyone

Date of experience: June 21, 2025

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Reply from Classic Journeys

Thank you so much for your kind words! We're thrilled to hear the trip hit all the right notes, from the accommodations and food to the guides and fellow travelers. We look forward to hosting you again soon!

Rated 5 out of 5 stars
Verified

Outstanding tour guide

Outstanding tour guide, interesting itinerary and excellent/comfortable hotels. Well administered as well.

Date of experience: June 15, 2025

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Reply from Classic Journeys

Thank you for your thoughtful feedback! We're so glad to hear you enjoyed the itinerary, accommodations, and time with our local guides. We’d be thrilled to welcome you on another journey again soon!

Rated 5 out of 5 stars
Verified

Great guide: great trip!

I believe that the guide makes the trip and Alex is a great guide! He loves his job and is eager to share his love of and knowledge about Italy. We had a variety of experiences from walking, to wine tasting, to touring two unique islands.

Date of experience: June 08, 2025

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Reply from Classic Journeys

Thank you so much for your kind words! We're so glad you enjoyed everything - especially time spent with our local guides! We look forward to hosting you again soon!

Rated 5 out of 5 stars
Verified

Great trip

Great trip. One week was good amount of time to do everything. Great food great tour guide. Thanks

Date of experience: June 14, 2025

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Reply from Classic Journeys

Thank you for the kind words! We’re so glad you enjoyed everything. We can't wait to host you on tour again soon!

Rated 5 out of 5 stars
Verified

Excellent tour of Provence

Our tour of Provence was planned well and met expectations from website. The guides were knowledgable and friendly. The driver was safe and pleasant, Hotels and restaurants were all good. Special tours (winery, olive oil press, chef, truffle farm, Van Gogh hospital) were excellent.

Date of experience: June 16, 2025

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Reply from Classic Journeys

Thank you so much for your thoughtful feedback! We're delighted to hear your Provence tour lived up to expectations and that you enjoyed our local guides, special experiences, and local flavor throughout the week. We’d love to welcome you on another adventure soon!

Rated 5 out of 5 stars
Verified

Wonderful guides, hotels, and experiences

Our two guides were wonderful. The places we stayed were first rate, especially the lovely chateau for two nights. We had some out-of-the ordinary experiences, such as a visit to a truffle farm.

Date of experience: June 15, 2025

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Reply from Classic Journeys

Thank you so much for taking the time to share your feedback! We're thrilled to hear you enjoyed the accommodations and that the unique touches like the truffle farm visit made the experience feel extra special. Thank you so much for joining us! We can't wait to host you on tour again soon!

Rated 5 out of 5 stars
Verified

This is my third CJ tour

This is my third CJ tour. The tour guides are consistently supportive and informative. The hotels are first rate and dinners are also in very good restaurants. The walks are sometimes a bit challenging but never exhausting for this septuagenarian. Destinations are worth the effort.

Date of experience: June 14, 2025

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Reply from Classic Journeys

Thank you for joining us on your third journey! We’re honored to have you as part of the Classic Journeys family! It’s wonderful to hear that the walks struck the right balance and that the guides, accommodations, and dining continue to impress. Here’s to many more adventures ahead!

Rated 5 out of 5 stars
Verified

Excellent walking tour company. Solo traveller.

I have used Classic Journeys Walking Tours 5 times for European tours and have never been disappointed. These tours provide amazing unique experiences. The food is delicious and meals very generous. Wine supplied with these meals is of a very high quality. Accommodation is excellent. The tour guides are very knowledgeable and friendly. I enjoyed the walking component very much. I was a solo traveller and enjoyed immensely the companionship of my fellow travellers

Date of experience: June 11, 2025

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Reply from Classic Journeys

Thank you for being such a valued part of the Classic Journeys family! We're so grateful for your continued trust and thrilled to know your European adventures with us have been so rewarding. We can’t wait to see where we'll be hosting you next!

Rated 5 out of 5 stars
Verified

Excellent guides...

Our two guides.....Norma and Margaret were both excellent......energetic, knowledgeable, upbeat.

The three hotels were all lovely.....modern conveniences with old charm.

I expected more walking, but the walks we did have were all enjoyable.

Oh, our driver, Tony, was a real plus.

Date of experience: June 09, 2025

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Reply from Classic Journeys

Thank you so much for your kind words! We're thrilled to hear that Norman, Margaret, and Tony helped make your experience so enjoyable, and that the charm and comfort of the hotels stood out. We hope to welcome you on another journey soon!

Rated 1 out of 5 stars

The “Scotland walking trip” - Would not recommend!!

The “Scotland walking” trip was represented to me as an active trip and it wasn’t. I was concerned about how active it would be and was told this by my Classic Journeys representative:

“We are a cultural walking tour operator, so guests join our trips knowing there are active experiences. Our travelers expect to walk at least 3-4 hours a day, with opportunities to walk more before or after the day’s activities if desired, or less if they would like.
For this departure, we currently have 15 guests reserved, with ages primarily in their 50s, 60s, and 70s, plus one guest in their 20s. Once we reach 11 guests, we bring on an additional guide and vehicle (a Mercedes Sprinter-type vehicle) to maintain a small guest-to-guide ratio.
In terms of pacing, we offer a flexible approach—some guests choose to participate in all the walks, others may opt for a partial walk, and a support vehicle is always nearby if needed. With multiple guides, we can naturally accommodate different walking speeds, so faster walkers won’t feel held back.
Feel free to let me know how this sounds or if I can answer any other questions!
Kindly,
Vanessa”

This was a total misrepresentation. There was one big bus, not any smaller vehicles and that limited the flexibility of the group. We never walked 3-4 hours a day. The longest day was about 2 hours of walking . We spent a lot of time on the bus. Although the company has done this trip many times our locally hired guides (not Classic Journeys regular employees) did not know how to lead a group. They once told us luggage was to be out at 8:15 and we were to be on the bus at 8:30. They didn’t know that luggage for 17 people would take over 45 minutes to get out and loaded. They also never held an “introductory moment” with the guests. Never any snacks for the group. The list goes on and on. We were told at one point that the faster group had a 6 mile hike and needed to be done in 2 hours and 15 minutes to board the bus. We were happy to go fast to complete this but it was less than 4 miles that we completed way earlier than the slow groups hike was completed so there we were waiting around.
The hotels were also sub par, especially for the cost of this trip.
I often do active vacations with tour groups: Ciclismo, Butterfield and Robinson and Backroads which I recommend. Classic Journeys was pricey so I expected a certain level of quality which was not achieved. I wouldn’t go on another trip with them for free! My vacation time is too valuable and I don’t want a “sit on a bus” tour!
I suggest anyone wanting an active trip to go to with another company.
Shelly

Date of experience: May 17, 2025

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Reply from Classic Journeys

Thank you very much for taking the time to share your detailed feedback, Michelle. We truly appreciate your perspective and understand that every traveler’s idea of the perfect balance of activity can be different. We were happy to offer you additional, longer, walks during the tour to help tailor the experience specifically to your preferences. As promised, this departure did include two guides, and we always strive to provide flexibility and support to ensure everyone enjoys their trip. Your insights are very important to us and have been shared with our team as we continue working to make each Classic Journeys experience even better.

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