Claret Diagnostics Reviews 61

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Brilliant service. Got PCR test results same day like I requested, very friendly staff - Highly recommend.

Rated 5 out of 5 stars

Used these for test to release yesterday. Impressive, efficient testing. Had form ready, in and out in 5 minutes. Medium pricing. Used same day service as have a commitment today. Results arrived 00.2... See more

Rated 1 out of 5 stars

Unfortunately, they did not cancel my appointment for a LF Test as asked to do when I sent an e-mail to hello(at)pcrtest.co.uk. They do not take the phone either (called several times in the last co... See more

Rated 5 out of 5 stars

We contacted Claret Diagnostics when we had a family emergency and we need to book a flight immediately to Hong Kong and that required a private covid test. They delivered our test immediately and man... See more


Company details

  1. Medical Clinic
  2. Diagnostic Center
  3. Medical Laboratory

Written by the company

A private London clinic offering phlebotomy services and competitively priced Covid-19 PCR Swab testing and Antibody /Antigen testing. Doctors certification provided on results. Can be used for fit to travel or return to work if a negative result is the requirement to allow this.


Contact info

4.1

Great

TrustScore 4 out of 5

61 reviews

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Rated 1 out of 5 stars

Read conditions fully before giving…

Read conditions fully before giving this outfit any money. I had to cancel UK trip a month out and requested a refund. I only got 14 pounds back from the 49 pounds I paid. 25 pound "administrative fee" levied. Rip-off!

Date of experience: January 25, 2022

Rated 1 out of 5 stars

No response, no refund, nothing

Unfortunately, they did not cancel my appointment for a LF Test as asked to do when I sent an e-mail to hello(at)pcrtest.co.uk. They do not take the phone either (called several times in the last couple of weeks...) and I have not received a refund of the 49pound I paid, although I cancelled in advance (which cancels the contract after the Consumer Contracts Regulations 2013!).
Absolute no response nor information!
Disappointed :(

Date of experience: January 11, 2022

Rated 5 out of 5 stars

Great service

Great service, fast and efficient. No hassles at all. Same day service and came before midnight as described

Date of experience: January 04, 2022

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Rated 1 out of 5 stars

Dissatisfied and disappointed

Claret have robbed myself and two other people I know. They wait till you call because they don't send results and if you don't have tracking number they can't do nothing...no refunds. These people are making a fortune and not supplying the service they advertise. I strongly recommend considering alternatives. I spent all 9 days of my vacation quarantined waiting for results.

Date of experience: January 03, 2022

Rated 5 out of 5 stars

Great Support

The support team was quick to respond to my email and correct the mistakes I made with my appointments. Their efforts are much appreciated!

Date of experience: December 20, 2021

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Rated 5 out of 5 stars

Excellent Experience

Was friendly, courteous and very helpful. Problem was sorted within minutes. Excellent experience

Date of experience: December 15, 2021

Rated 5 out of 5 stars

I used Claret for 2 PCR tests and the…

I used Claret for 2 PCR tests and the service was fantastic. Staff were very friendly and We received our fit to fly certificate within 24 hours with no issues. Highly recommended and will be using them again for my next holiday!

Date of experience: December 15, 2021

Rated 5 out of 5 stars

All the staffs in this company are…

All the staffs in this company are super friendly.
While I was in panic, they had given me tremendous patience in hearing my problems and gave me support.
I feel so much grateful to them all.

Date of experience: December 15, 2021

Rated 5 out of 5 stars

Excellent service!

Ordered pre-holiday PCR and day 2 PCR tests for 6 people. Great service with no problems at all. Would definitely use again and recommend to others.

Date of experience: December 14, 2021

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Rated 5 out of 5 stars

Super quick service!!

Super quick service. Next day delivery on both occasions and quick results. Will defo be using them again for future holidays / tests.

Date of experience: December 14, 2021

Rated 5 out of 5 stars

Excellent service

Excellent service. We have used this company on 2 occasions for flying out and back and at both times the results guaranteed next day!

Date of experience: December 14, 2021

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Reply from Claret Diagnostics

Thank you

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Rated 5 out of 5 stars

Great service, super speedy

Used Claret for two holidays, requiring both PCR and Antigen tests on different occasions. Each time, the service has been fantastic - very quick turnaround of fit to fly certificates and great communication.

Date of experience: December 14, 2021

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Reply from Claret Diagnostics

many thanks for the kind words

Rated 5 out of 5 stars

Excellent service

Excellent service, prompt results and very professional throughout! Highly recommend!

Date of experience: December 14, 2021

Claret Diagnostics logo

Reply from Claret Diagnostics

Many thanks

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