This was my first time booking anything via Citezenshipper so at first I was hesitant. I went on a gave them a try and booked with one of the people that provided me a quote to transport my poodle pup... See more
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I am very glad that my dog spent the entire journey with a person who took excellent care of her. If you want to get the highest class service, a loving animal, caring, professional and punctual pe... See more
Company replied
Citizen Shipper made it easy to find the right person to transport my Mom's cats 1750 miles across the country. Pet Chariot (Vince) was great. Friendly, knowledgeable, professional. Very conscientious... See more
Company replied
Shipping our beloved dog across the country seemed like a formidable enterprise, but CitizenShipper made it easy. Within seconds of posting, I received many excellent bids. People had a lot of experie... See more
Company details
- #1 of 2 best companies in Pet Moving Service
- #22 of 123 best companies in Online Marketplace
- #7 of 30 best companies in Shipping Company
- #6 of 23 best companies in Transportation Service
Written by the company
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule. All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish. Shipping has never been simpler!
Contact info
5380 Old Bullard Road, Suite 600, #119, 75703, Tyler, TX, United States
- 903-213-5321
- support@citizenshipper.com
- citizenshipper.com
You should know
Replied to 89% of negative reviews
Typically replies within 2 weeks
A good experience!
This was a new and interesting experience. Thankfully, I found the perfect flight nanny (Emily of Wheelin Pet Transport) for our sweet little puppy. There were certainly a lot of people from which to choose!
Date of experience: July 05, 2025
Love was amazing
Love was amazing. She and her team did an amazing job. Great price. Great communication. Great service. My dogs were taken great care of by Love and her team.
Date of experience: July 05, 2025
We got several quotes and most drivers…
We got several quotes and most drivers were very responsive and had good communication. I have learned to put as much detail in up front and any flexibility I have to streamline for next time.
Date of experience: July 04, 2025
The process was seamless
The process was seamless, efficient, and I would use this service again in the future. I would also recommend this process to family and friends.
Date of experience: July 04, 2025
This was my first time booking anything…
This was my first time booking anything via Citezenshipper so at first I was hesitant. I went on a gave them a try and booked with one of the people that provided me a quote to transport my poodle puppy from Winchester, Tennessee to Virginia Beach, Virginia. The company Parker Rides the driver her name was Amber. She was the best very comforting and kept me updated and yeah her price to haul my bundle of joy was great. I highly recommend citizen shipper and Parker rides Amber.
Date of experience: June 28, 2025
Trustworthy and easy to navigate
Shipping our beloved dog across the country seemed like a formidable enterprise, but CitizenShipper made it easy. Within seconds of posting, I received many excellent bids. People had a lot of experience, excellent ratings, and the bids were extremely fair. It was difficult to decide, but I am very happy person with the person I chose. I would definitely use CitizenShipper again.
Date of experience: July 04, 2025
Professional approach
Professional approach. Carrying from the heart for the turtle
Understanding the situation and needs
Date of experience: July 04, 2025

Reply from CitizenShipper
Got the Job Done!
I was a little overwhelmed by the amount of messages & bids I received (26 within an hour), but ultimately it led me to my perfect transporter. I would absolutely recommend this site to someone who needed it!
Date of experience: July 03, 2025

Reply from CitizenShipper
Easiest and reliable way to find…
Easiest and reliable way to find transport for my dog. Multiple choices provided at competitive rates!
Thank you!
Date of experience: July 02, 2025

Reply from CitizenShipper
(pet cab for cutie ‘Serena’)
I absolutely adored Serena. From the very first interaction, it was clear that she was not just a service provider but a genuinely kind-hearted, compassionate, and reliable human being. We found her through the website CitizenShipper, and I can’t even begin to express how grateful I am that we did. This platform connected us with someone who not only provided exceptional care and service but also demonstrated an incredibly warm and human touch throughout the entire process. Serena went above and beyond in every way imaginable. She maintained open communication from the start, kept us updated every step of the way, and truly made us feel comfortable and at ease. It felt like she truly cared about our needs, and most importantly, she cared about the precious animal we were entrusting her with. She wasn’t just completing a job—she was forming a bond, and that made all the difference.
CitizenShipper as a platform has genuinely impressed me, far beyond what I expected when I first visited the website. It’s more than just a service—it’s a community. There’s a strong sense of mutual support and care that runs through every experience I’ve had on there. The people I’ve encountered, especially Serena, have all had such good energy. It’s rare these days to find services that still emphasize genuine connection, but CitizenShipper manages to do just that. Everyone we’ve interacted with through the site has shown compassion, responsibility, and an authentic desire to help—not just to fulfill a job, but to actually be of service to others. That says a lot about the kind of platform this is and the kind of professionals it attracts.
One of the most refreshing things about CitizenShipper is how it helps foster trust between people who are complete strangers. Within moments of using it, you get the sense that the people on the platform truly care about what they do. That goes a long way in today’s world, where so much often feels impersonal or rushed. The level of transparency, communication, and support that CitizenShipper encourages between users creates a really unique experience. I felt reassured throughout the entire process, and I know I’m not alone in that. Reading through other reviews and stories, you’ll find so many people who have had similar experiences—who’ve met individuals through this site that ended up becoming trusted allies or even friends.
Serena stands out, of course, but she is just one of the many beautiful souls we’ve come across thanks to this amazing site. Her kindness, professionalism, and warmth made a lasting impact, and it wouldn’t have been possible without CitizenShipper bringing us together. I wholeheartedly recommend this platform to anyone who needs transport services, especially for beloved pets or valuable cargo. You won’t just get a job done—you’ll gain peace of mind, maybe even new friends, and certainly a renewed sense of trust in the goodness of people. I truly cannot recommend CitizenShipper enough.
Date of experience: July 02, 2025

Reply from CitizenShipper
I am very glad that my dog spent the…
I am very glad that my dog spent the entire journey with a person who took excellent care of her.
If you want to get the highest class service, a loving animal, caring, professional and punctual person who will take care of your pet, then do not hesitate to contact Iark. My shepherd was delivered as agreed, the whole way was accompanied by photos and updates about the road.
Date of experience: July 01, 2025

Reply from CitizenShipper
I had good and bad experience at…
I had good and bad experience at citizenshipper. I might say that it has its own pros and cons. But at the end, you will get what you need and want. Still happy that I found our match driver through this.
Date of experience: June 30, 2025

Reply from CitizenShipper
Got several bids to pick from and found…
Got several bids to pick from and found someone within our budget that was amazing and reliable!
Date of experience: June 30, 2025

Reply from CitizenShipper
Needed dog driven Florida to nj
We needed someone to drive our dog from Florida to nj , and I heard about Citizen Shipper.com. It’s a great way to connect with lots of drivers! We ended up with one who lived near here and it worked out VERY WELL! Emailed the company and right away lots of drivers got in touch when I put my details of what I needed in!
Date of experience: June 01, 2025

Reply from CitizenShipper
Helped connect me with Nichole @ Wandering Bones LLC
CitizenShipper helped to connect me with an excellent transporter. I did have to sift through some options that seemed not very good or not the right fit. However, once I found Nichole with Wandering Bones LLC, she was amazing! I was very anxious about transporting my two large Rhodesian Ridgebacks (93 Ibs and 112 Ibs) from California to South Carolina. My male is very sensitive and reactive to other dogs, and my female is very much a princess. Nichole gave me a very reasonable rate, was super communicative, and got my dogs transported safely within just a few days! The pups felt safe with her immediately upon meeting her. She sent frequent photo and location updates during their potty breaks, and I could tell they were comfortable and well cared for. They arrived on schedule and settled right in to their new home. I could not be more grateful for Nichole's excellent care, and I cannot recommend her highly enough! Honestly, transporting my dogs with Nichole was the least stressful part of my cross country move!
Date of experience: June 24, 2025

Reply from CitizenShipper
great site and michelle was great also
great site and michelle was great also
Date of experience: June 28, 2025

Reply from CitizenShipper
Hello
Hello, I had Arkie's Ark Pet Mobile transport my new dog from the United States to Canada. She delivered him exactly on the day she promised. She also kept me updated on my dog's well-being. It was a pleasure to have someone that truly cares for animals. Should I adopt any other animals to transport, I would definitely ask her to help me again.
Date of experience: June 27, 2025

Reply from CitizenShipper
Great experience
Great experience. I found them very reliable and I didn't have to worry about my pet during the transportation.
Date of experience: June 05, 2025

Reply from CitizenShipper
Hired a pair is "flight nannies" to fly…
Hired a pair is "flight nannies" to fly two cats. Suddenly I was told 300 miles of the trip wasn't going to be flown, but "possibly driven or on a bus with one person" Obviously I did not move forward with this transport. Citizenship cancelled that shipment so that I could look for a replacement and assured me if for their fee for new shipment was less, I would get a refund for the difference. I gave up and drove the cats myself. All I asked of CitizenShipper was my fee paid directly to CitizenShipper back. And was told it was my fault for canceling and no refund would be issued.
Date of experience: June 16, 2025

Reply from CitizenShipper
Found a great shipper
Found a great shipper, reasonably priced and excellent communication - the bidding system is a great idea
Date of experience: June 26, 2025

Reply from CitizenShipper
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