After having wonderful care for years with Circle, I was forced to switch providers. My provider still has not sent my prescription (as promised) to the pharmacy from my appt on 6/27, and today is 7/8... See more
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Verified
Dr. Akbar was amazing. She actually talked to me and listened to my concerns. I saw her the same day I scheduled the appointment. I cannot believe I have dealt with the “medical professionals” I’ve be... See more
I'm not understanding the negative reviews I had a great experience with Michael Elkins PA-C and I am under continuous care with him I was able to get help for something that I've been struggling wit... See more
Verified
On time. Very important because you can’t get time back. Very professional staff and courteous. She was informative and answered all my questions. I was skeptical at first considering I have never... See more
Company details
- #27 of 27 best companies in Medical Clinic
- #24 of 26 best companies in Doctor
- #31 of 35 best companies in Mental Health Service
About Circle Medical
Written by the company
Primary care, around you.
Circle Medical is a primary care clinic that makes it easy to connect with a top-rated, board-certified provider for same-day or next-day video appointments.
More than 50,000 patients per month use Circle to establish an ongoing relationship with a trusted primary care provider for their general physical and mental health, preventive care, medications, referrals and treatment of chronic conditions, as well as any urgent issues that come up.
Circle Medical accepts most PPO insurance plans. No membership fees.
Our services include:
- Full-service primary care
- Annual physicals/wellness exams
- At-home sleep studies
- Gender-affirming hormone therapy
- Chronic disease management
- Sexual health consultations
- Sickness or injury visits
- Blood tests
- Prescriptions and refills, including controlled substance medications
- Referrals
- PrEP
- and much more
Currently available for video appointments in 25+ states and Washington D.C. Physical clinics with in-person appointments in San Francisco, Beverly Hills, Manhattan, and more coming soon.
Easy access to exceptional care
Written by the company
- We are driven to make access to high-quality healthcare faster and easier than ever, for everyone.
- Circle Medical is driven to make high quality healthcare delightful, personal, and accessible to everyone, no matter who you are. Everything we do starts by putting patients first, and ensuring that each decision we make is based on providing the best possible health outcomes.
Contact info
333 1st Street #A, 94105, San Francisco, United States
- (415) 840-0560
- info@circlemedical.com
- circlemedical.com
3.8
Great
1K reviews
Replied to 70% of negative reviews
Typically replies within 1 week
Do Not Recommend
After having wonderful care for years with Circle, I was forced to switch providers. My provider still has not sent my prescription (as promised) to the pharmacy from my appt on 6/27, and today is 7/8. He responds to no one, is basically impossible to reach, and it’s been almost 2 weeks since he said he was going to send over my prescription even though I was promptly charged on my Amex for my visit with him. Good luck if you try Circle. I’ll be switching to an entirely different company. This has been an utter nightmare, and I truly wonder if they even care about your health, or just want to bill for the visits. Seems like the medical board might want to look Into my experience…..
Date of experience: June 27, 2025
Verified
Easily the best platform for telehealth.
Easily the best platform for telehealth.
Date of experience: July 08, 2025
Worst place ever!
Worst place ever!! Do not go! The doctor wouldn’t help me at all. And they cost me my food money never get help in America
Date of experience: June 27, 2025
Verified
Verified
really easy scheduling experience
really easy scheduling experience, competent provider
Date of experience: June 29, 2025
Verified
Dr. Jessica Miller
My care provider Dr. Jessica Miller was fantastic. I'm not a fan of going to doctors but she made the process very comfortable. If I'm stuck with a doctor I'm glad she's the one.
Date of experience: June 25, 2025
Verified
She actually cared
Dr. Akbar was amazing. She actually talked to me and listened to my concerns. I saw her the same day I scheduled the appointment. I cannot believe I have dealt with the “medical professionals” I’ve been tolerating for years. For the first time in years, I actually feel like I have a brighter future.
Date of experience: June 20, 2025
Verified
Circle medical doing everything EXCEPT…
Circle medical doing everything EXCEPT what I made the initial appointment for. I am unable to reach a live agent, but left a message yesterday to cancel my account. Please cancel and remove my personal info. I am flagging any charges past 6/19 with my cc company
Date of experience: June 19, 2025
Reply from Circle Medical
Hi Nichole, thank you for taking the time to share your review. Your feedback is important to us and we take all patient concerns very seriously to ensure that we are continually providing the best possible experience. If you are able, please reach out to us via the chat system in our secure, HIPAA-compliant app and we would be happy to look into this further for you, and provide any additional assistance you might need.
Verified
Great conversation from DR Nandipaty
Great conversation from DR Nandipaty. Very conciderate of the conversation and discussion, took the time to ask the right questions about my situation.
Thanks a bunch..
Date of experience: June 18, 2025
Verified
Katherine was excellent.
Date of experience: May 31, 2025
***Don't believe some of the bad reviews****
I'm not understanding the negative reviews I had a great experience with Michael Elkins PA-C and I am under continuous care with him I was able to get help for something that I've been struggling with all my life. Plus, the process is easy and I'm thankful for this....especially with the app so I will be sticking with them.
Date of experience: June 08, 2025
Verified
He was thorough but im not taking any…
He was thorough but im not taking any medications anymore and he put that i am currently taking medication in my chart.
Date of experience: June 09, 2025
Verified
in a word.. pointless
during the appointment it was clear that the provider was simply reading off of a set list of questions, all of which were answered in my intake questionnaire
then, when giving "advice" unnecessary time was spent explaining the importance of things such as: wearing a seatbelt, getting regular exercise, drinking water and avoiding processed foods. as an intelligent and healthy individual this felt like a supreme waste of time and money
Date of experience: May 28, 2025
Reply from Circle Medical
Hi there, thank you for sharing your review and feedback. We take all patient concerns seriously and read each response carefully to ensure that we are continuously improving and providing the best possible patient experience. We would like to know more about your situation and the type of appointment you had, to better understand what happened. If you are able, please reach out to us via the chat system in our secure, HIPAA-compliant app and request to speak with the Patient Relations team. Your message will be flagged to us right away and we would be happy to look into this further for you.
Verified
Prescriptions never called in
I met with the doctor and paid $120 and she never sent my scripts in. I tried to reach out and message and they said they would get back to me in 3-5 business days and there is no number to call. So I had to go see a different doctor because I have no idea when they will respond.
Date of experience: June 04, 2025
Reply from Circle Medical
Hi Cali, thank you for taking the time to share your review and experience. We're sorry to hear about the action delays affecting your medication. Our team is currently looking in to this and will be following up with you accordingly. Please be sure to check your messages in the app and let us know if there's any other assistance you need!
Verified
The Dr listens to me and explains…
The Dr listens to me and explains everything to me
Date of experience: June 02, 2025
Verified
Easy setup and great doctor
Easy setup and great doctor. Looking forward to more interactions.
Date of experience: May 30, 2025
Verified
The provider was easy to talk to.
Date of experience: May 30, 2025
Verified
Highly recommend as your go-to clinic for primary care
I have chosen Circle Medical as my primary care clinic for the past couple of years, and every visit has been a great experience. Everyone is nice and caring. I am just so glad to have it in our neighborhood.
Date of experience: May 23, 2025
Verified
Very professional & friendly
Very professional & friendly. Explained the process & follow up. I look forward to further contact & treatment.
Date of experience: May 23, 2025
Verified
Dr Torres was amazing...She was soon…
Dr Torres was amazing...She was soon time for our appointment and truly listened to me and as a celiac patient that is extremely important. We have scheduled a follow up appointment and I am certain I will be just as pleased with her. Her office was extremely well organized. I have moved here from out of state and needed a great doctor after leaving the one I had so much trust in...Very pleased
Date of experience: May 22, 2025
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