Excellent platform with useful insights. Great upgrade from 23andme which I had used since it was launched.
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When choosing this company I was led to believe that it was a UK company but the Fedex return label for the DNA kit was addressed to an address in Hong Kong. Further the FEDEX return label failed as... See more
CircleDNA delivered the results earlier than their promised dates. I liked the easy upgrade to Premium via app. Growing up as a sickly child, the features assured me how to manage my disease risks and... See more
Company replied
I'm glad I did this test. It gave very interesting insights to understanding my body better. I thought I'll have type 2 diabetes, obesity and heart disease genes, as it runs in my family. It turns out... See more
Company details
Information provided by various external sources
CircleDNA is the world's most comprehensive DNA test on the market. 500 unique reports on diet, fitness, ancestry, health risks, carrier screening & much more.
Contact info
United Kingdom
- circledna.com
Excellent platform with useful…
Excellent platform with useful insights. Great upgrade from 23andme which I had used since it was launched.
Date of experience: July 03, 2025
CircleDNA customer service is terrible
I have sent my sample in mid May and after waiting for more than 1 month, the apps status shows sample arriving at lab! They are not updating the status in a timely method. So I decide to contact them via WhatsApp and they are not responding.
Date of experience: June 26, 2025
When choosing this company I was led to…
When choosing this company I was led to believe that it was a UK company but the Fedex return label for the DNA kit was addressed to an address in Hong Kong. Further the FEDEX return label failed as the shipping account must be in the UK. I raised an email complaint (the only way to contact Circle - no helpline) and have had no reply for 3 days. Seriously doubting the credibility of this company and hope I haven't been ripped off again! I would like Circle to respond ASAP or will be asking for a refund.
Date of experience: June 25, 2025
Extraordinary
Extraordinary report & smooth sample mailing experience. Totally worth the money. I'm making changes to my life today to help correct for issues I learned about from my DNA analysis. So glad I finally did this!
Date of experience: June 17, 2025
Improve quality of life
I recommend the Circle DNA test, it provides me with valuable insights that helped me to improve the quality of my life.
Date of experience: June 11, 2025
Great insights on your genetic factors
Great insights on your genetic factors. Highly recommended.
Date of experience: June 10, 2025
Verified
I’m SO gratefulate about CircleDNA
As someone passionate about personalized health, their **Premium DNA test** exceeded my expectations — especially for **dietary optimization** and **drug sensitivity**.*
**Why I love it:**
🍏 **Diet & Nutrition Reports:**
CircleDNA didn’t just tell me *"eat more vitamins."* It revealed **my body’s unique needs** based on genes like *MTHFR* (folate metabolism) and *FADS1* (omega-3 conversion). I now tailor meals to boost energy and avoid deficiencies — no more guesswork!
💊 **Drug Sensitivity Section = Game-Changer:**
The report flagged that I’m a **slow metabolizer of caffeine** (*CYP1A2 gene*) and certain painkillers. This explained years of jitters and side effects! Knowing which medications/supplements to use cautiously feels like having a **health guardian angel.**
➕ **Bonus Love:**
- Ancestry breakdown was fascinating (hello, Southeast Asian roots!).
- The app is sleek, and results were ready in 4 weeks.
- Free genetic consultation helped clarify my reports.
**For anyone serious about health:** This isn’t just data — it’s a **personalized blueprint** for a healthier life. Thank you, CircleDNA
Date of experience: June 06, 2025
Super interesting and packed with info. Quite a learning experience.
I would like to get one for each family member for Christmas.
Date of experience: May 30, 2025
"The application is very good
"The application is very good, but it lacks information about hair and the digestive system, as well as teaching us about biological age."
Date of experience: May 24, 2025
Comprehensive test with interesting…
Comprehensive test with interesting insights.
Date of experience: May 01, 2025
No customer service
No customer service. I had an issue with my swab. I sent email, I used the WhatsApp channel and they never answered me
Date of experience: April 29, 2025
Good reference overall for…
Good reference overall for understanding our DNA better which benefits us from our healthier lifestyle choices.
Date of experience: March 12, 2025
Personnel game changing
Very useful detailed personal health insane discoveries.
Date of experience: April 01, 2025
Insightful experience!
The sample collection and return process was really easy. The generated report has in-depth details and explanations about each category. The app UI/UX is exceptional. The summary report is also very easy to understand and appealing.
Date of experience: March 24, 2025
I know my health & habit in details
I know my health & habit in details, so I can make improvement in the area that is highlighted according to the categories that’s written in the report.
Date of experience: March 20, 2025
Super interesting and informative but..
I like that Circle offers more than others. That's largely because it works out of Asia and doesn't have regulatory overhangs from other jurisdictions. The report is very informative.
What i dislike is that DNA info is a new new thing and whilst there is a "helpdesk", it is literally impossible to find time with them. You have so many curious questions but the queue is eithet too long or you dont even get a chance to log an appointment. This has been a real and key anti climax for me.
Date of experience: November 15, 2024
I love the efficiency of the report and…
I love the efficiency of the report and the way it is categorically presented.
Date of experience: March 10, 2025
Thanking the reviewers!
I was about to order 2 premium kits but thankfully after reading all the issues with their customer service not responding and courrier issues, I`ll stick to 23andme.
I'm pretty sure Circle DNA will response to this rewiew by telling me the difference btween their product and 23andme.
Date of experience: February 27, 2025
They are just scammers
They are just scammers, I paid 500$ for the premium test and for a week now I can't send my samples because they don't respond. I wrote to them on Whatsapp several times and sent several Emails. But my DNA is still lying at my house because it is impossible to send it back without CirkleDNA who totally ignore their obligations and just don't respond to messages
Date of experience: February 23, 2025
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