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Review summary

Most reviewers were somewhat happy with their experience overall. Customers appreciate the good quality of the products available. People have also expressed their satisfaction with the effectiveness of certain items, particularly those designed for grooming. However, some consumers report issues with their orders and delivery service. A few reviewers mention delays and not receiving their orders, and some consumers report a lack of responsiveness from customer service when addressing these issues. Regarding the products, some people report concerns about sizing and quality.

Based on reviews, created with AI

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Rated 2 out of 5 stars
Verified

The brush works to remove fur. The water compartment leaks, the mist coming out of the brush is cold. The brush surface falls out when trying to clean trapped animal fur. The quality of product is... See more

Rated 5 out of 5 stars
Verified

My experience was fantastic. Even though part of my order was stolen off my front porch, despite asked mailman to not leave packages outside. Chocodogger replaced the nail trimmer without hesitation.... See more

Rated 2 out of 5 stars
Verified

I didn’t realize these products were coming from China. I ordered four items and they were delivered separately. This isn’t a shipping process that takes waste and the environment in mind, so I was un... See more

Rated 5 out of 5 stars
Verified

What made my experience awesome, is that the Smehnser rechargeable pet nail filer works like advertised. My Rottweiler & Rottweiler mix both do not like traditional nail clippers. When it comes to t... See more


Company details

  1. #56 of 60 best companies in Pet Supply Store

Written by the company

Welcome to Chocodogger, your ultimate destination for top-notch pet products and delightful discoveries curated by the proud owners of a remarkable American Bully named Biggie, also known as Chocodogger!


Contact info

3.5

Average

TrustScore 3.5 out of 5

97 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews


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Rated 5 out of 5 stars
Verified

Such great products

Such great service. Product wasn’t 💯 when it arrived, sent pics and a replacement was posted straight away and it’s fantastic. Exactly as described. Love Chocco dog and products are 5 star

Date of experience: April 03, 2025

Rated 5 out of 5 stars
Verified

I love doggos

I love doggos and unfortunately am not able to have any now. Choco really helps fill some of the emotional holes and the clever videos always bring a smile to me. Thank you, Choco!

Date of experience: March 23, 2025

Rated 2 out of 5 stars
Verified

brush works, low to mid quality

The brush works to remove fur. The water compartment leaks, the mist coming out of the brush is cold. The brush surface falls out when trying to clean trapped animal fur. The quality of product is below expectations for the price. Shipping took a long time

Date of experience: March 23, 2025

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Rated 5 out of 5 stars
Verified

I bought a few items from their…

I bought a few items from their inventory and I must say that I'm very impressed with quality and fit (make sure to refer to the sizing chart) great products every dog owner should have the grooming amenities, very useful. We are definitely looking to purchase more toys on the next order and definitely very happy with our purchase.

Date of experience: February 25, 2025

Rated 5 out of 5 stars
Verified

The product works wonders

The product works wonders, their paw definitely clean of dirt and I don't have to clean my floor all day!! Super recommended 👌

Date of experience: February 17, 2025

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Rated 5 out of 5 stars
Verified

Chocodogger great customer service!

Chocodogger gave me great customer service. They refunded me when one of the products I ordered showed up broken. I was issued a refund immediately no questions asked. I really appreciate that.

Date of experience: January 18, 2025

Rated 5 out of 5 stars
Verified

My experience was fantastic

My experience was fantastic. Even though part of my order was stolen off my front porch, despite asked mailman to not leave packages outside. Chocodogger replaced the nail trimmer without hesitation. It was sent quickly and swiftly. The nail grinder is exactly what I needed to get my dogs nails comfortable with having their nails done at home. Thank you so much.

Date of experience: January 26, 2025

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