Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

Review summary

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the company's commitment to providing quality products at competitive prices, often highlighting the availability of discounts and vouchers. Consumers are particularly satisfied with the speed and efficiency of the delivery service. The ordering process is described as easy and straightforward, contributing to a seamless shopping experience. People also value the company's customer service, especially the ease and speed of the returns process. Many reviewers mention that refunds are processed quickly. The quality of the products is frequently praised, with customers noting that items arrive as described and in excellent condition. Overall, reviewers express a high level of satisfaction with the company's service and product offerings.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars

Items came in perfect condition, well packaged and super speedy delivery. Arrived next day (Saturday) even with Royal Mail postage. I will order from this company again. Items competitively priced wit... See more

Rated 5 out of 5 stars

I ordered three pairs of shorts for a holiday on Monday as I couldn't find these cheaper anywhere else with the generous discount. I then got an email with a further discount on it so I treated mysel... See more

Company replied

Rated 5 out of 5 stars
Verified

The CHO experience started with me happily finding a Barbour top that I was having trouble finding but found it in the CHO website for my husband. The next part was receiving the order speedily so gre... See more

Rated 5 out of 5 stars
Verified

I ordered my item and it arrived within the time limit given. The item was exactly as described in the description and I was somewhat hesitate to order as I thought the item may not be authentic but... See more


Company details

  1. #19 of 706 best companies in Clothing Store

Written by the company

Founded in 1999 as Country House Outdoor, CHO Fashion & Lifestyle has evolved from a country store in the English city of Carlisle to a global retailer supplying a wide range of clothing, footwear and accessories. Our vast womenswear and menswear collections boast internationally recognised brands including Barbour, Barbour International, Hugo Boss, Gant, Belstaff, Parajumpers, Armani, Hunter, Tommy Hilfiger, Lacoste, Timberland, The North Face and Birkenstock We are committed to continually improving our offering and expanding our selection of fashion and lifestyle brands We are customer focused and proud to offer five star rated customer service, free UK delivery and returns and same day dispatch when orders are placed before 4.30pm.

CHO Fashion and Lifestyle

Written by the company

We pride ourselves by treating all our customers exactly how we would like to be treat ourselves
We are customer focused and proud to offer five star rated customer service, free UK delivery and returns and same day dispatch when orders are placed before 4.30pm.

Founded in 1999, We are a Family Run Business that you can trust-Read our Reviews!

Free UK Shipping on all orders over £75

We are customer focused and proud to offer five star rated customer service, free UK delivery and returns and same day dispatch when orders are placed before 4.30pm.

Contact info

4.8

Excellent

TrustScore 5 out of 5

24K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 72% of negative reviews

Typically replies within 2 weeks


Rated 5 out of 5 stars
Verified

Great Hugo Boss trainers

Great Hugo Boss trainers. Size is perfect. Very comfortable. Pictures showed them as white and described as white but when they arrived I saw they were off white. A bit expensive too.

Date of experience: June 10, 2025

Rated 3 out of 5 stars
Verified

A bit disappointed

Was a bit disappointed as the jeans differed from the photo. When emailed the company they admitted the wrong photo having been uploaded to the website. Husband had to keep as needed them so no time to return and order alternatives.

Date of experience: June 10, 2025

Rated 5 out of 5 stars

Quick postage, good price

Items came in perfect condition, well packaged and super speedy delivery. Arrived next day (Saturday) even with Royal Mail postage. I will order from this company again. Items competitively priced with extra 20% off.

Date of experience: July 04, 2025

Rated 5 out of 5 stars
Verified

Very happy CHO customer

The CHO experience started with me happily finding a Barbour top that I was having trouble finding but found it in the CHO website for my husband. The next part was receiving the order speedily so great, I will definitely use CHO again

Date of experience: June 19, 2025

Rated 5 out of 5 stars
Verified

Great product

Great product

Date of experience: June 06, 2025

CHO logo

Reply from CHO

Hi there,

Thank you for taking the time to leave us a 5* review

Thank you,

The CHO Team

Rated 5 out of 5 stars
Verified

Superb service

Superb service from start to finish

Date of experience: June 16, 2025

CHO logo

Reply from CHO

Hi there,

Thank you for taking the time to leave a 5* review, we are very happy to hear this!

Thank you,

The CHO Team

Rated 5 out of 5 stars
Verified

Great service

Great service , quick delivery and great sale prices

Date of experience: June 17, 2025

CHO logo

Reply from CHO

Hi there,
Thank you for taking the time to leave us a review, we are so happy to hear of your positive experience.

Thank you,

The CHO Team

Rated 5 out of 5 stars
Verified

As described beautiful cost

As described beautiful cost.
Speedy delivery first class Royal Mail

Date of experience: June 17, 2025

CHO logo

Reply from CHO

Thank you for your review, we are always happy to hear about customers positive experiences with us. This helps us to keep providing the 5* service our customers expect!

Rated 5 out of 5 stars
Verified

Good service

Timely delivery good product

Date of experience: June 05, 2025

CHO logo

Reply from CHO

Hi there,

Thank you for taking the time to leave us a review, we are happy to hear that your item arrived quickly!

Thank you,

The CHO Team

Rated 5 out of 5 stars
Verified

Great handbag

Very happy with my purchase thank you

Date of experience: June 17, 2025

CHO logo

Reply from CHO

Hi there,

Thank you for taking the time to leave us a review, Barbour is one of our top selling brands and have been since we first opened our doors over 25 years ago, they offer a huge range of products suitable for everyone's needs. We are happy that you were able to find something whilst shopping with us from Barbour that is perfect for you!

Thank you,

The CHO Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look