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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease and simplicity of the website, highlighting its user-friendly interface that allows them to quickly compare different warranty options and choose the best fit for their needs. People appreciate the transparent pricing and the absence of high-pressure sales tactics, which sets this company apart from competitors. Consumers also value the excellent customer service, noting that representatives are knowledgeable, respectful, and helpful in addressing their questions and concerns. Many reviewers specifically mention the affordability of the warranties and the peace of mind they provide, especially for high-mileage vehicles. The ability to handle everything online, without the need for phone calls, is another aspect that reviewers find particularly convenient.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars

Chaiz made it SO easy! 👏 I found Chaiz through the Self app and WOW — finding the right extended warranty was actually fun! You just add your vehicle information and you can compare over eight d... See more

Company replied

Rated 5 out of 5 stars

This will now be my second warranty purchased through chaiz. I purchased my first warranty last year 2024 from them Level 3 coverage for 2016 Altima with servicecontract.com. Warranty paid with n... See more

Company replied

Rated 5 out of 5 stars

The service contract marketplace can be very confusing. I found out about Chaiz through Insurify their sister company who I've used successfully for car insurance. Great companies both. No high press... See more

Company replied

Rated 5 out of 5 stars

Chaiz has been there for my fiancé and I anytime we needed assistance! They have a selection of warranties to choose from to cover every need! I would suggest Chaiz to all of my family and friends for... See more

Company replied


Company details

  1. Auto Insurance Agency

Written by the company

Chaiz is the first online comparison site for Extended Car Warranties. We aggregate the offerings of the best warranty providers in the industry and provide transparency in pricing and coverage. Research and compare the best plan for your needs and purchase 100% online. Once your auto manufacturer's warranty has run out, you are responsible to cover all costs of a mechanical breakdown. An extended warranty can protect you from a potential repair bill of thousands of dollars. Compare online and save up to 40% versus buying from a dealership.


Contact info

4.8

Excellent

TrustScore 5 out of 5

107 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

Jerry was very helpful when calling to update my personal information.

Jerry was very helpful when calling to update my personal information and Erick has kept me updated with promotions.

Date of experience: July 07, 2025

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Reply from chaiz.com

Thank you for sharing your experience! We're so glad Jerry could assist you with updating your information and that Erick has been keeping you informed about our promotions.

We'll make sure to pass along your kind words to both Jerry and Erick - they'll be thrilled to hear they made a positive impact!

Thanks for being a valued Chaiz customer.

Best regards,
Team Chaiz

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Rated 5 out of 5 stars

A Great Experience

Unlike other extended warranty companies, everything was right on the website. I was able to make it very quickly, and at a good price. I would highly recommend Chaiz.

Date of experience: July 04, 2025

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Reply from chaiz.com

Thank you for your excellent feedback and recommendation!
We're delighted you found our website transparent and easy to use.

We've worked hard to make getting coverage straightforward, so it's great to hear that you had such a smooth and quick experience.

Your recommendation means the world to us. If you ever need anything, we're here to help!

Best regards,
Team Chaiz

Rated 5 out of 5 stars

My work company has perks with…

My work company has perks with different discount, and i actually was in search of a car warranty for my vehicle, i browse and check at different qoutes and found one that was best for my car, its my dream car and i want my car to keep running perfectly fine specialy because my car takes me to everywhere, the warranty was something i found reasonable and affordable, specially when repairs are expensive and unexpected.

Date of experience: July 03, 2025

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Reply from chaiz.com

Thank you so much for taking the time to share your experience! We're thrilled to hear that you found the perfect warranty coverage for your dream car through your company's perks program with Chaiz.

We completely understand how important it is to protect the vehicle that gets you everywhere you need to go. It's wonderful to know that our warranty options provided you with both the comprehensive coverage you were looking for and the peace of mind that comes with affordable protection against those unexpected repair costs.

Your dream car deserves the best care, and we're honored to be part of keeping it running perfectly for all your journeys ahead. If you ever need any assistance with your warranty or have questions, our team is always here to help.
Thank you again for choosing Chaiz and for your kind words!

Best regards,
Team Chaiz

Rated 5 out of 5 stars

5-Stars! Great job again Chaiz!

Chaiz made it SO easy! 👏

I found Chaiz through the Self app and WOW — finding the right extended warranty was actually fun! You just add your vehicle information and you can compare over eight different plans, I felt confident that I picked the best warranty for my vehicle and got 36 months/50,000 miles of coverage in just a few clicks.

It’s transferable, cancel-anytime, and totally hassle-free. No stress, no sneaky fees, just peace of mind and great service. Highly recommend if you want to protect your car without the usual drama.

Date of experience: July 02, 2025

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Reply from chaiz.com

Thank you for this excellent 5-star review!

We're absolutely thrilled that you had such a positive experience with Chaiz through the Self app!

Making extended warranty shopping fun is precisely what we set out to do, so hearing that we succeeded puts a massive smile on our faces. We designed our comparison tool to take the guesswork out of coverage decisions, and it's wonderful to know it helped you confidently choose the perfect plan for your needs.

Your 36-month/50,000-mile coverage comes with all the flexibility you mentioned – transferable, cancel-anytime, and zero hidden fees – because we believe protecting your vehicle should be straightforward and stress-free.

Thank you for recommending us to others! Reviews like yours help more drivers discover that getting an extended warranty doesn't have to involve "the usual drama." We're honored to have earned your trust and are here whenever you need us.

Here's to many worry-free miles ahead!

Warm regards,
Team Chaiz

Rated 5 out of 5 stars

This will now be my second warranty…

This will now be my second warranty purchased through chaiz.
I purchased my first warranty last year 2024 from them Level 3 coverage for 2016 Altima with servicecontract.com.
Warranty paid with no issues for my transmission, AC Compressor and Blower Motor.
I’ve now Purchased a 2021 Altima and opted to go with them again this time Level 4 instead of paying 4k to the dealer for one.
No Regrets!

Date of experience: April 27, 2025

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Reply from chaiz.com

Thank you so much for choosing Chaiz again for your 2021 Altima!

We're thrilled to hear that your Level 3 coverage served you well last year, covering those essential repairs for your transmission, AC compressor, and blower motor without any hassles.

Your continued trust in us means the world, especially knowing you chose our Level 4 coverage over the dealer option. We work hard to provide comprehensive protection at a fair price, and it's gratifying to hear that we've saved you money while delivering the peace of mind you deserve.

We're here to ensure your experience with your new warranty is just as smooth as the first. If you ever need assistance or have questions about your Level 4 coverage, our team is always ready to help.

Thank you for taking the time to share your experience – loyal customers like you are what make our work so meaningful!

Safe travels,
Team Chaiz

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Rated 5 out of 5 stars

Easy and Stress Free

It was easy to choose and register for a car warranty. There is no sales pressure. You are matched with a few warranties, then you choose the one that works best for you.

Date of experience: June 30, 2025

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Reply from chaiz.com

Thank you for the kind words!

We believe shopping for a car warranty should be simple, stress-free, and on your terms—no pressure, just options.

We’re glad you found the right fit and appreciate your choice of Chaiz. Drive safe and stay covered!

Team Chaiz

Rated 5 out of 5 stars

Very easy to navigate

Very easy to navigate, very affordable, and easy to get ahold of!

Date of experience: June 30, 2025

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Reply from chaiz.com

Thank you so much for the 5-star review!

We're thrilled to hear Chaiz made things easy and affordable for you, just the way it should be.

If you ever have questions down the road, we're always here to help. Drive with confidence, and thanks for being part of the Chaiz family!

Team Chaiz

Rated 5 out of 5 stars

Everything looks great I hope I don't…

Everything looks great I hope I don't have a breakdown but if I do I feel like I can be in good hands, awesome customer service

Date of experience: June 29, 2025

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Reply from chaiz.com

Thank you for your confidence in our service!

We hope you never need to use your coverage either, but it's wonderful to know that you feel secure and in good hands with Chaiz! That peace of mind is precisely what we want every customer to experience.

We're thrilled that you found our customer service to be awesome - our team works hard to ensure every interaction reflects our commitment to taking great care of our customers.

Thank you for choosing Chaiz and for sharing your positive feedback!

Best regards,
Team Chaiz

Rated 5 out of 5 stars

Great Team

They were a great warranty team that made the process easy.

Date of experience: February 20, 2025

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Reply from chaiz.com

Thank you for the kind words about our team!

We're so happy to hear that our team made the warranty process easy for you! Providing excellent service and keeping things simple is what we strive for at Chaiz.

Thank you for choosing us and for taking the time to share your positive experience!

Best regards,
Team Chaiz

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Rated 5 out of 5 stars

The easiest website to use

The easiest website to use, it showed me all the options I had, and all the different levels of protection I could purchase. I thankfully never had to use the protection plan, but having one just incase is a breath of fresh air!

Date of experience: June 29, 2025

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Reply from chaiz.com

Thank you for the excellent feedback about our website!

We're so pleased to hear that you found our website easy to navigate and that it displayed all your coverage options and protection levels. Making the selection process straightforward and transparent is something we've worked hard to achieve at Chaiz.

It's great news that you haven't needed to use your protection plan - that means your vehicle has been treating you well! But you're absolutely right that having that coverage for peace of mind is invaluable. Sometimes the best protection plan is the one you never have to use, but knowing it's there when you need it makes all the difference.

Thank you for choosing Chaiz and for taking the time to share your positive experience!

Best regards,
Team Chaiz

Rated 5 out of 5 stars

Mid priced, but great reviews

I ended up deciding on the middle of the road company. But that does not mean it is not as good. Chaiz has very good feedback and many people have used the service under the contract and have been very satisfied with that. I got this because I purchased a car with 160,000 miles already on it. Definitely for a peace of mind for my engine and my transmission mostly.

Date of experience: June 01, 2025

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Reply from chaiz.com

Thank you for choosing Chaiz after your thorough research!

We're honored that you selected us after carefully reviewing feedback and researching your options. You're absolutely right that being competitively priced doesn't mean compromising on quality - we're proud to offer excellent value while maintaining the high service standards our customers deserve.

It sounds like you made a wise decision in getting coverage for your 160,000-mile vehicle, with a primary focus on engine and transmission protection. Those are precisely the areas where peace of mind matters most with higher mileage cars, and we're here to provide that security.

We're confident you'll have the same positive experience that so many of our customers have shared. Thank you for trusting Chaiz with your coverage needs!

Best regards,
Team Chaiz

Rated 5 out of 5 stars

Best extended Car Warranty I have found

Chaiz has been there for my fiancé and I anytime we needed assistance! They have a selection of warranties to choose from to cover every need! I would suggest Chaiz to all of my family and friends for an extended Car warranty!

Date of experience: June 29, 2025

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Reply from chaiz.com

Thank you for this incredible review!

We're thrilled to hear that you consider us the best extended car warranty you've found! It means the world to us that we've been able to be there for both you and your fiancé whenever you've needed assistance.

Offering a variety of warranty options to meet different needs is crucial to us, and we're delighted that you've found the perfect coverage for your situation.

Thank you for being willing to recommend Chaiz to your family and friends - there's no greater compliment than a customer who trusts us enough to refer their loved ones. Your confidence in our service truly makes our day!

Best regards,
Team Chaiz

Rated 5 out of 5 stars

Thank you for the lowest price in the…

Thank you for the lowest price in the city for car coverage. This offer was great

Date of experience: June 28, 2025

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Reply from chaiz.com

Thank you so much for your excellent review!

We're thrilled to hear that you found great value in our car coverage pricing. Providing competitive rates while maintaining quality service is exactly what we strive for at Chaiz.

Your feedback means a lot to us, and we genuinely appreciate you taking the time to share your positive experience. We're here whenever you need us and look forward to continuing to serve you with the best coverage options.

Thank you for choosing Chaiz!

Best regards,
Team Chaiz

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Rated 5 out of 5 stars

Great Contract for high mileage cars.

Chaiz was able to get me a service contract on my high mileage Porsche so that I could have a peace of mind. Will definitely use in the future.

Date of experience: June 28, 2025

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Reply from chaiz.com

Thank you for trusting us with your Porsche!

We're so glad we could help you secure the right service contract for your high-mileage Porsche.

We understand that finding quality coverage for high-mileage vehicles can be challenging, and providing that peace of mind for our customers is exactly why we do what we do.

It's wonderful to hear that you'll consider us for future coverage needs. We're always here to help find the right solutions, no matter the vehicle or situation.

Thank you for choosing Chaiz and for taking the time to share your positive experience!

Best regards,
Team Chaiz

Rated 5 out of 5 stars

Loyalty & honesty

When I called in the rep was knowledgeable and respectful

Date of experience: May 15, 2025

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Reply from chaiz.com

Thank you for recognizing our commitment to excellent service!

We're delighted to hear that our representative provided you with knowledgeable and respectful service.

Loyalty and honesty are core values at Chaiz, and it's gratifying to know that these qualities came through during your experience with us.

Our team works diligently to ensure that every customer interaction reflects our commitment to treating you with the respect and expertise you deserve.

Your feedback validates our efforts and motivates us to continue delivering the same high standard of service.

Thank you for choosing Chaiz and for taking the time to share your positive experience!

Best regards,
Team Chaiz Team

Rated 5 out of 5 stars

Super easy plan and service so far

Super easy plan and service so far. Cheaper than most others with the same coverage!

Date of experience: June 06, 2025

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Reply from chaiz.com

We're thrilled to hear that you found our plan and service process to be extremely easy! Making coverage straightforward for our customers is one of our top priorities at Chaiz.

It's also wonderful that you've experienced our competitive pricing advantage - getting the same great coverage for less is precisely what we aim to deliver. We believe quality coverage shouldn't break the bank.

Thank you for choosing Chaiz and for sharing your positive experience. We're here whenever you need us!

Best regards,
Team Chaiz

Rated 5 out of 5 stars

Very easy to get my warranty.

Date of experience: October 28, 2024

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Reply from chaiz.com

Thank you for your feedback!

We're so glad to hear that getting your warranty was straightforward! Making the process simple and hassle-free for our customers is exactly what we strive for at Chaiz.

We appreciate you taking the time to share your positive experience, and thank you for choosing Chaiz for your warranty needs!

Best regards,
Team Chaiz

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Rated 5 out of 5 stars

The price for the warranty was good.

Date of experience: June 28, 2025

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Reply from chaiz.com

Thank you for your review!

We're pleased to hear that you found our warranty pricing to be good value! Offering competitive rates while maintaining quality coverage is something we're committed to at Chaiz.

Thank you for choosing us for your warranty needs!

Best regards,
Team Chaiz

Rated 5 out of 5 stars

Efficiency and effectiveness

Get immediate and exclusive coverage just by pointing and clicking and they offer specialized coverage is required, (e.g., rideshare, commercial, etc.)

Date of experience: June 27, 2025

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Reply from chaiz.com

Thank you so much for taking the time to share your experience with Chaiz! We're thrilled to hear that our point-and-click process made getting coverage quick and easy for you.

Your feedback about our efficiency means the world to us - we've worked hard to streamline the insurance process because we know your time is valuable. It's wonderful to know that you found the perfect coverage option for your needs, whether that's rideshare, commercial, or another specialized policy.

We're committed to continuing to provide immediate, hassle-free coverage with the click of a button, and reviews like yours motivate our entire team to keep improving.

Thank you for choosing Chaiz and for being part of our community. We're here whenever you need us!

Best regards,
Team Chaiz

Rated 5 out of 5 stars

This is the third vehicle covered with…

This is the third vehicle covered with them and I trust and recommend their expertise!
Thanks Jeff Barber

Date of experience: June 23, 2025

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Reply from chaiz.com

Thank you for trusting Chaiz to protect not just one, but three of your vehicles!

Your continued confidence in our team means the world to us.

We’re honored to have earned your trust, and your recommendation is the highest compliment we could ask for.

Here’s to many more smooth miles ahead!

Team Chaiz

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