Verified
The entire experience was great from online ordering, scheduling and testing. Online order, easy. Couple text messages to schedule the tests day and time, no problem. Simple online signing of co... See more
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As a cancer survivor, I need to be extra careful when observing social distancing and general interaction with other people. The nurse from Cell Vault couldn't have been more professional and conscien... See more
Verified
I scheduled a covid test and after waiting for thirty minutes beyond my scheduled appointment time, I reached out to the scheduler who advised me that they cancelled my test and should be receiving a... See more
Verified
Very efficient and professional! I had a nurse named Jordan who came to do the test. She was so nice and professional and it was all very comfortable and felt very safe. I have a pretty bad autoim... See more
Company details
Information provided by various external sources
At Cell Vault, we're redefining the consumer's role in a new generation of therapeutics: immunotherapy. Rather than forcing patients to be at the whim of their illness, we allow them to take control of their future. By banking their T-cells while healthy, we provide consumers the opportunity to ensure access to immunotherapies, should they ever need them. During the pandemic, Cell Vault is working diligently with key laboratory and healthcare partners to enable greater access to COVID-19 IgM/IgG Rapid Antibody Testing across the US.
Contact info
United States
- info@cellvault.com
- cellvault.com
Very professional and knowledgeable…
Very professional and knowledgeable thank you!
Date of experience: February 18, 2021
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Verified
Great service and on time delivery of…
Great service and on time delivery of the information.
Date of experience: July 13, 2020
Verified
Cancelled my appointment the day before…
Cancelled my appointment the day before and told me I would get a refund and did not refund me now I have to file with AMEX to try and get my money back scam.
Date of experience: July 11, 2020
Verified
Cancelled my testing and never gave me a refund
I scheduled a covid test and after waiting for thirty minutes beyond my scheduled appointment time, I reached out to the scheduler who advised me that they cancelled my test and should be receiving a refund. We are now about a week later and I still dont have my refund.
Date of experience: July 09, 2020
Verified
My order was canceled and I don’t know…
My order was canceled and I don’t know why? Im waiting for the refund
Date of experience: July 07, 2020
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Verified
Cancelled our appointment just 2 hours…
Cancelled our appointment just 2 hours before the scheduled time, offering no explanations or alternative.
Date of experience: July 07, 2020
Verified
Professional and friendly
Date of experience: July 06, 2020
Verified
I booked My appointment a week out
I booked My appointment a week out. I got A text 2 hours before the time of my appointment the day of testing with a cancellation. No explanation and no rescheduling. Very unprofessional and very disappointed. Would not recommend this service.
Date of experience: July 06, 2020
Verified
It was quick and easy
It was quick and easy, Chris was professional and especially good with my kids who were terrified. We were all clear! And we got the results in 10 min.
Date of experience: July 06, 2020
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Verified
Cancelled my appointment with just a…
Cancelled my appointment with just a hours notice. Still waiting for my refund. If you cancel on me, that should happen right away.
Date of experience: July 06, 2020
Verified
Not trusty.....
I didn’t receive the service, which I paid for, and I am still waiting for the refund....
Awful company...,
Date of experience: July 05, 2020
Verified
Amazing service
Amazing service. From booking to day of year, everything was professional and reliable. The process was smooth and I would strongly recommend to anyone!
Date of experience: July 04, 2020
Verified
Nurse did not show up
Nurse did not show up. I emailed after waiting 20 minutes and they told me they had texted me yesterday morning cancelling due to updated regulations preventing in home testing. I didn't receive any text, very unprofessional and very disappointing.
Date of experience: July 04, 2020
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Verified
The nurse cancelled the appointment few…
The nurse cancelled the appointment few hours before the appointment time, stating that some FDA ruled required them to cancel the appointment. Very disappointed.
Date of experience: July 03, 2020
Verified
Cancelled appointment the day before
Cancelled appointment the day before, allegedly due to FDA restrictions; however, no restrictions were found online on FDA website or yours that would prevent the appointments.
Date of experience: July 03, 2020
Verified
great experience.
Date of experience: July 02, 2020
Verified
Efficient process
We had the nurses come to my office and the process was very efficient and well organized.
Date of experience: July 02, 2020
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Verified
Easy, fast and professional
Great, easy, no fuss, kind and informed and professional service and health provider. would recommend
Date of experience: July 01, 2020
Verified
Everything was great from making the…
Everything was great from making the appointment online to having the test done.
Great service!
Date of experience: July 01, 2020
Verified
On time and professional
On time, professional. Our nurse Priscilla was so kind and gave us a sense of confidence. Very happy to have this service available! Have recommended to all. Thank you!
Date of experience: June 30, 2020
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