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Ubigi eSIM Reviews 22,903

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TrustScore 4 out of 5

4.1

Internet Provider
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Review summary

Reviewers had a great experience with this company. They appreciate the ease of purchase, installation, and activation, finding the service particularly valuable for international travel. Consumers highlight the competitive pricing and seamless operation, especially when using the app and eSIM settings on iPhones. Many found the setup process straightforward, with immediate activation upon arrival in their destination. People report good coverage in various locations, with reliable and fast connections in major cities. The service is praised for its ability to provide data for essential applications like maps and communication apps. However, some consumers have faced challenges with connectivity in certain areas, encountering dead spots or slower speeds. A few reviewers also mentioned difficulties with the app's user-friendliness and occasional issues with customer service responsiveness.

Based on reviews, created with AI

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Rated 4 out of 5 stars
Verified

Used ubigi e-SIM when traveling in Korea and Japan and worked flawlessly after setup. However, setting up ran into a hiccup as I had to create a access point name manually, and this was not clear from... See more

Rated 5 out of 5 stars
Verified

Once setup, is seamless to add & activate eSIM for any country any time. Can do when arrive in country or do before you depart. It’s quick and easy. I’ve been using for last 2 years in about 10-15 cou... See more

Rated 1 out of 5 stars
Verified

I did not really get the opportunity to use what I paid for the month of June, 2025. When I arrived at my destination, I activated my eSIM. The upper left of my phone displayed Ubigi, because I shut o... See more

Rated 5 out of 5 stars
Verified

Thank you for making the charge started after arriving in Japan this time! I mentioned about it last year and received the reply that you will look into it. Whilst I didn’t really expect it to happen,... See more

Company details

  1. #10 of 12 best companies in Internet Provider

About Ubigi eSIM

Written by the company

Ubigi is the ultimate connectivity solution for travelers seeking reliable and affordable data plans around the world. With its innovative eSIM technology, Ubigi offers flexible data plans in over 200 destinations, eliminating the hassle of high roaming fees and unreliable public Wi-Fi.

Effortless connection, Anywhere you go!
Staying connected has never been easier. Whether you're navigating with maps, sharing your travel moments on social media, staying in touch with loved ones, or accessing reservations and tickets online, Ubigi ensures a seamless and user-friendly experience. Designed for smartphones, tablets, and laptops, Ubigi adapts to your needs, whether you're traveling for leisure or business.

Quick Setup, Stress-Free Travel
With a quick and easy setup, Ubigi lets you enjoy your trips stress-free, keeping you connected to what matters most. Explore, discover, and stay online wherever your adventures take you.

Travel freely and stay connected, no matter where you go. ✈️📱

Contact info

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Stay connected wherever you go!

Browse our range of data plans for 200+ destinations worldwide.

4.1

Great

TrustScore 4 out of 5

23K reviews

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How this company uses Trustpilot
Rated 5 out of 5 stars
Verified

A seamless experience.

Seamless experience from the minute the plane touched down until the trip ended. Reasonable rates, and easy to add more as you go. Have been doing this for 2 years for overseas trips, and has been without issue in Europe and Asia. Have also worked well in the US. WIll be doing this again. Highly recommended.

Date of experience: July 04, 2025

Rated 1 out of 5 stars
Verified

Unfortunately this esim wouldn't work…

Unfortunately this esim wouldn't work on my phone at all. They did however give me a refund for it since I didn't get to use any of the data. Good on them for that.
Not sure if it was something wrong with my phone or what but it just wouldn't work.

Date of experience: July 03, 2025

Rated 5 out of 5 stars
Verified

Simple Data

Recommended by travelling companion. App easy to download and simple to get data and use.

Date of experience: June 26, 2025

Rated 5 out of 5 stars
Verified

Seamless purchase & activation

Once setup, is seamless to add & activate eSIM for any country any time. Can do when arrive in country or do before you depart. It’s quick and easy. I’ve been using for last 2 years in about 10-15 countries. My only wish is that they had a loyalty scheme whereby you could be rewarded after a certain number of purchases.

Date of experience: July 03, 2025

Rated 5 out of 5 stars
Verified

Easy

Easy, cost effective and good connectivity.

Date of experience: June 26, 2025

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