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Rated 1 out of 5 stars

Initially told me it takes 1-3 business days to unlock my iPhoneX. After a week contacted them, they said it will be unlocked within 1-2 days. After more than 3 weeks of waiting and a number if email... See more

Rated 1 out of 5 stars

It has already been 1 week and half and still haven't unlocked my device. There customer service is really slow, there is only one representative to speak to. It's the same person everytime, so that e... See more

Rated 2 out of 5 stars

The unlock process did work well however they led me on for 14 days before providing me with the unlock code. First it was an email stating to wait 1-6 days, then another 1-6 days, then 2 days. Do n... See more

Rated 1 out of 5 stars

Horrible service. Do not use. They dont reply to emails. They quote immediate service on website and then have 3 days in their terms.


1.7

Bad

TrustScore 1.5 out of 5

30 reviews

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Rated 1 out of 5 stars

After 3 weeks and unsuccessful

Initially told me it takes 1-3 business days to unlock my iPhoneX. After a week contacted them, they said it will be unlocked within 1-2 days. After more than 3 weeks of waiting and a number if emails exchanged with them, got a refund of 129 and was told they can not unlock it and to contact my carrier. Walked to AT&T store near me then called the customer service from store and had my phone unlocked within one day. It cost me the same $129(amount I owed on my AT&T plan when upgraded to newer iPhone) . What a waste of my time with these guys.

Date of experience: April 21, 2021

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Rated 5 out of 5 stars

Cellphoneunlock is the Best choice!!

Hello everybody!

I want to say a couple of kind words about the Cellphoneunlock service.
These guys are the only ones who helped me.
I am the owner of Galaxy S6 (SM-G920W8). Once a well-known operator re-blocked my cellphone. I needed a "defreeze" code for unlock. I was searching the internet for how to solve my problem. CellphoneUnlock offered me a remote unlocking service. In 10 minutes the cellphone was unlocked!I got the "defreeze" code and unlock code both. This remote service is new and I can recommend to anyone who has encountered the same problem as me.

Thank you!

Date of experience: August 15, 2017

Rated 5 out of 5 stars

Reliable & Fairly Quick

Had a few fights with Fido/Rogers regarding my ZTE Hotspot and after shutting down my account, they refused to unlock my hotspot because they said I need to be an active client to unlock and they wanted $50. Cellphoneunlock.net saved me so much money, they unlocked my ZTE device for only $8.99! Got my code within 48 hours and it worked like a charm. Very impressed!

Date of experience: July 04, 2017

Rated 2 out of 5 stars

The unlock process did work well …

The unlock process did work well however they led me on for 14 days before providing me with the unlock code. First it was an email stating to wait 1-6 days, then another 1-6 days, then 2 days. Do not use if you have any sort of timeline!

Date of experience: June 03, 2017

Rated 5 out of 5 stars

Excellent Customer Service - Working Product

Had an issue specific to my phone. Eventually I found out I was entering in details wrong. Sent a few emails back and forth with staff until they pointed out the issue and code worked flawlessly. Above and beyond what they needed to do.

Would highly recommend. Now we have a throwaway phone for international SIM on our upcoming trip.

Date of experience: May 12, 2017

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Rated 5 out of 5 stars

Unlocking the Lock

Best Unlocking Site Ever no regrets at all. My phone was locked and I panicked, I was worried that most online website cheats you to purchase a code but wouldnt do the job. However I was so wrong but not with Cellphoneunlock.net they fulfilled your required issues all the way till you have settle the problem. I'm so grateful that I have choosen Cellphoneunlocked.net as I have unlocked my Samsaung J5 using their newly database and they email me the codes within 1 day. Best ever website I highly recommend to anybody who is having issues with their phones do give them a try and believe you will unlock the lock from your phone

Date of experience: January 28, 2017

Rated 5 out of 5 stars

Blazing FAST!

Unlocked my iPhone 7 ATT in just 2 days. Cheapest and the fastest site to get your phone unlocked.
Very good costumer support as well.
10/10 FULL MARKS.

Date of experience: January 27, 2017

Rated 5 out of 5 stars

The best

Its not the first time to use this website i like it I never have any problems with it

Date of experience: October 15, 2016

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Rated 1 out of 5 stars

Horrible customer service

It has already been 1 week and half and still haven't unlocked my device. There customer service is really slow, there is only one representative to speak to. It's the same person everytime, so that explains why I'm on hold for so long everytime. Also about 15 minutes into the hold i get disconnected everytime for some reason. Maybe it's because they only have one person working the phone. Save yourself some time and use another website

Date of experience: October 11, 2016

Rated 1 out of 5 stars

Do not use. Scam.

Horrible service. Do not use. They dont reply to emails. They quote immediate service on website and then have 3 days in their terms.

Date of experience: August 31, 2016

Rated 5 out of 5 stars

Best service ever!

Super cheap cell unlock. Excellent service, excellent documentation. Succeeded where other unlock websites failed me. Very fast ( 1 or 2 days)

Date of experience: June 11, 2016

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Rated 5 out of 5 stars

Easy and just perfect

Within 2 hours I was able to unlock my phone (I was expecting 48 hours ;) )
Instructions are provided since the beginning of the process and the warranty is there to give confidence.
The code worked like a charm.
Very good communication, too. And follow-up !!

Thank you !

Date of experience: June 06, 2016

Rated 5 out of 5 stars

Speedy and reliable

I got my unlocking code within only 12 hours with all the instructions in email response from Cellphoneunlock.com. I followed the instructions and successfully unlocked my Galaxy S6 Edge, which was locked to Rogers, and could be unlocked by the provider for $50. I paid only $14.99 with Cellphoneunlock.
I sincerely thank them for this service.

Date of experience: May 05, 2016

Rated 5 out of 5 stars

Freaking Awesome!

I spent at least 12 hours on the phone with AT&T(ick me off). We were with them for over 10 years and decided to switch to T-Mobile. ATT thoroughly screwed us on the ETF and the process to get a phone unlocked was literally a nightmare. After being told my ATT that we were not going to get the unlock codes and reading an article smearing ATT in the Huffington Post regarding the inevitable run around we would get trying to unlock our phones... I did my research and found Cellphoneunlock.net.
They are beyond amazing! I registered to get my phone unlocked and within 5 minutes my code arrived in my email. Worked like a champ and we couldn't be happier.

Date of experience: May 04, 2016

Rated 5 out of 5 stars

Phone unlocking service

Service was excellent and they kept me informed throughout the process. The service provided was very reasonably priced. I will be recommending this company to friends and will use them again!

Thanks!

Date of experience: April 26, 2016

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Rated 5 out of 5 stars

Perfect

The code worked perfectly for my galaxy S7 Edge. The service was fast and reliable. Price is cheaper than other sites too. Overall, it was a good experience.

Date of experience: April 11, 2016

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