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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the wide selection of products available at competitive prices. The ordering process is generally described as easy and straightforward, and many consumers report quick delivery times and well-packaged items. People are also satisfied with the quality of the products, noting their effectiveness in addressing various needs such as sleep improvement, pain relief, and anxiety reduction. Consumers highlight the positive impact of the products on their well-being, with some specifically mentioning improvements in conditions like arthritis and fibromyalgia. The availability of detailed product descriptions is also appreciated, helping individuals make informed choices. While some reviewers mention occasional issues with shipping or customer service responsiveness, the overall sentiment remains highly positive, with many expressing intentions to repurchase and recommend the company to others.

Based on reviews, created with AI

See what reviewers are saying

Rated 2 out of 5 stars

After placing online order, CBD Market TOOK $119.00 FROM BANK LIGHTNING FAST !! ⚡💥 THEN CBD MARKET SENT MY important ORDER ON 11-DAY TOUR OF AMERICA without telling me. The CBD arrived w... See more

Company replied

Rated 5 out of 5 stars
Verified

Awesome service and delivery of my product. Also i am beyond impressed with quality and how my shoulder got so much better and almost no pain after i started to use Lazarus Naturals relief & recovery... See more

Company replied

Rated 5 out of 5 stars
Verified

I wasn't sure what I wanted when I came to this website. It didn't take long for me to narrow down my options and choose. It was not a small task. The choices are abundant. The selections are great, t... See more

Company replied

Rated 5 out of 5 stars

Two years with CBD.market and I very much like their quality products, especially those that have eased my lower back pain. A wide range of products, good prices, and on-time delivery make them stand... See more

Company replied


Company details

  1. #20 of 22 best companies in Herbal Medicine Store
  2. #42 of 123 best companies in Online Marketplace
  3. #55 of 140 best companies in Vitamin and Supplements Store

Written by the company

CBD.market: "Buy CBD Online". Started out as an opportunity to educate towards and promote a healthy lifestyle. A more natural and holistic way of living is something that we here at CBD.market feel strongly about.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

215 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 2 out of 5 stars

Total FAILURE w/my order's shipping speed information & poor customer service

After placing online order, CBD Market TOOK $119.00 FROM BANK LIGHTNING FAST !! ⚡💥

THEN CBD MARKET SENT MY important ORDER ON 11-DAY TOUR OF AMERICA without telling me.

The CBD arrived way too late late for me to appreciate. I had to buy some locally.

When I contacted customer service the guy said in essence: tough luck dude

CBD Market doesn't think shipping time matters in the year 2025 😲🐢🙉

Amazon.com CEOs found shipping time does matter.

Date of experience: June 09, 2025

CBD.market logo

Reply from CBD.market

Hi Richard,

We're sorry this happened. We understand that shipping time is very important, that's why we strive to ship orders promptly.

In your case, it looks like one of the items may have been on backorder, which likely caused the delay.

Someone from our team will be reaching out to you shortly to follow up.

Thank you for sharing your feedback!

Best,
CBD.market team

Rated 4 out of 5 stars
Verified

They're Great

Always ships fast and the gummies taste great. Only negative is high price.

Date of experience: June 02, 2025

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Reply from CBD.market

Hi,

Thank you so much for your kind words! We’re thrilled to hear you’re enjoying the product.

We know pricing matters, and we do our best to offer competitive deals, always at a lower price than the manufacturer whenever possible.

Best,
CBD.market team

Rated 5 out of 5 stars
Verified

Fast shipping and an excellent product

Fast shipping and an excellent product, I've had the best nights sleep in years!

Date of experience: May 31, 2025

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Reply from CBD.market

Hi Karlene,

Thank you for the 5-star rating! We're so glad you enjoyed the product. Your feedback is valuable to us. We hope to see you again soon!

Best,
CBD.market team

Rated 5 out of 5 stars
Verified

1t really does what you said it would

1t really does what you said it would. Will be ordering again.

Carolyn Smith

Date of experience: May 24, 2025

CBD.market logo

Reply from CBD.market

Hi Carolyn,

Thanks for sharing your feedback! Hope to see you again soon.

Best,
CBD.market team

Rated 5 out of 5 stars
Verified

I wasn't sure what I wanted when I came…

I wasn't sure what I wanted when I came to this website. It didn't take long for me to narrow down my options and choose. It was not a small task. The choices are abundant. The selections are great, the shipping was fairly quick and I'm sure customer service would be great should I need it. Thank you so much I am sleeping well and I appreciate it.

Date of experience: May 21, 2025

CBD.market logo

Reply from CBD.market

Hi Ali,

Thanks for taking the time to share your experience. We’re always here if you ever need help choosing again!

Best,
CBD.market team

Rated 5 out of 5 stars
Verified

We love the free shipping and discount…

We love the free shipping and discount pricing.

Date of experience: May 23, 2025

CBD.market logo

Reply from CBD.market

Hi Joe,

Thanks so much! We’re happy you’re taking advantage of the deals. Appreciate you shopping with us.

Best,
CBD.market team

Rated 5 out of 5 stars
Verified

Fast and easy

It is so easy to order and a received my purchase within a week. It is always fresh and delicious. Helps my arthritis so much. I’m 80 and my grandson turned me on to this product.

Date of experience: May 22, 2025

CBD.market logo

Reply from CBD.market

Hi Shirley,

Thanks for the great review! We’re happy to hear the product helps you feel better. Huge thanks to your grandson, too!

Best,
CBD.market team

Rated 5 out of 5 stars
Verified

Easy to compare and order

Very easy to compare and choose products. Great deals. Quick fulfillment.

Date of experience: May 21, 2025

CBD.market logo

Reply from CBD.market

Hi Mikel,

Thanks for the great feedback! It's great to hear that you found shopping with our store efficient.

Best,
CBD.market store

Rated 5 out of 5 stars
Verified

Got them quickly and well packaged

Got them quickly and well packaged. Working great for sleep. Has little to no taste on one. The other not opened yet but sure will be great.

Date of experience: May 21, 2025

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Reply from CBD.market

Hi Kelly,

We’re so happy that the product helps with your sleep! Thank you for your glowing review and your trust in us. We hope to see you again soon!

Best,
CBD.market team

Rated 5 out of 5 stars
Verified

Website is easy

Website is easy. Product is very good. Shipping was as expected and appreciate the excellent packaging.! Will order again.

Date of experience: May 20, 2025

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Reply from CBD.market

Hi Marilyn,

We appreciate your feedback! It’s great to hear everything met your expectations. Thank you for choosing us!

Best,
CBD.market team

Rated 5 out of 5 stars
Verified

Balm works

Balm work, price fair, on time delivery.

Date of experience: May 20, 2025

CBD.market logo

Reply from CBD.market

Hi Michael,

We're happy to hear that you’re satisfied with the product, price, and delivery! Thanks for taking the time to share your experience.

Best,
CBD.market team

Rated 5 out of 5 stars
Verified

Great product

Great product, even though a little pricey. I have enrolled in the subscription. Really like that it’s comes from San Diego, where I used to live. Thank you!

Date of experience: May 19, 2025

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Reply from CBD.market

Hi Lynda,

Thank you so much for taking the time to leave us feedback. We’re so glad you’re enjoying the product and appreciate you subscribing.

Best,
CBD.market team

Rated 3 out of 5 stars
Verified

Product works well, but undisclosed fertility warnings

This product seems to work well, just very disappointed that when received there was a warning sticker on the bottle saying it has been known to cause birth defects and affect fertility--this was not visibly notated in the listing, and I will have to stop using it, so it was a waste of money, the potential health dangers of this product should be more visibly displayed on their website

Date of experience: April 30, 2025

CBD.market logo

Reply from CBD.market

Hi Patricia,

Thank you for your feedback! We’re sorry for the concern this caused.

The warning label is required under California’s Proposition 65 and appears on all product pages, including the one you purchased. However, we understand it may not have been clearly visible, and we’ll work on improving that.

One of our team members will contact you shortly to assist with your concerns.

Best,
CBD.market team

Rated 5 out of 5 stars
Verified

Full spectrum CBD at a great price and…

Full spectrum CBD at a great price and shipment is always super fast. Excellent quality product.

Date of experience: April 23, 2025

CBD.market logo

Reply from CBD.market

Hi Derek,

Thank you so much for taking the time to share your feedback! We are glad you enjoy the quality and quick shipping.

Best,
CBD.market team

Rated 4 out of 5 stars
Verified

Stuff can happen with new ventures

Stuff can happen with new ventures, but when handled expediously, and thoroughly, that's all you can ask for,

Date of experience: April 25, 2025

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Reply from CBD.market

Hi Robert,

We’re grateful you took a moment to share your experience. Thanks!

Best,
CBD.market team

Rated 5 out of 5 stars
Verified

Miracles do happen!

New to the product and recommended by a doctor friend of mine in order to benefit my nighttime sleep, which had been extremely filled with anxiety; boy, this is a winner. Try it and see if it works for you like it did for me. I’m thinking to myself:” miracles do happen. “Good night!

Date of experience: April 19, 2025

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Reply from CBD.market

Hi John,

Thank you so much for sharing your experience! We're so glad to hear it’s working wonders for your sleep.

Best,
CBD.market team

Rated 5 out of 5 stars
Verified

Great product Great for My Dog!

Great product, I’ve been giving this to my senior dog and he’s moving around again like he’s young!

Date of experience: January 28, 2025

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Reply from CBD.market

Hi Amanda,

That's amazing to hear! We are glad to know your dog is feeling more mobile and energetic. Thank you for choosing us!

Best,
CBD.market team

Rated 1 out of 5 stars
Verified

Same as last time

Same as last time. Could not get ahold of anyone to talk to neither on the phone or by email!!! Gummies re hard. Stored bad or just plane old!!!!!

Date of experience: March 23, 2025

CBD.market logo

Reply from CBD.market

Hi Gama,

We’re very sorry to hear about your experience. We store all our products properly in our warehouse to maintain their quality.

Our customer support team member has contacted you several times to help resolve this situation, but we haven’t heard back. Please don’t hesitate to get in touch—we’d really like to make this right.

If you need anything else in the meantime, we’re always happy to help.

Best,
CBD.market team

Rated 5 out of 5 stars
Verified

Quick and easy with lowest prices.

Date of experience: March 31, 2025

CBD.market logo

Reply from CBD.market

Hi Kat,

Thanks so much for your review! We're pleased you had a great experience in our store.

Best,
CBD.market team

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