Cash Express Reviews 32

TrustScore 3.5 out of 5

3.4

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

See what reviewers are saying

Rated 1 out of 5 stars

This is shit, you guys sent me wrong amount of loan, you sent me 500 pesos and returned it same day before 24hrs after you sent the money. I sent the screenshots of my payment and then you cash expre... See more

Rated 5 out of 5 stars

I am not sure what some of these previous reviews are talking about. The Cash Express I deal with does not have an app to download. They do not use a card reader or have an ATM in their locations, The... See more

Rated 1 out of 5 stars

I have done business with the dayton tn store for a number of yrs. And never had a problem or complaint till now. This new girl they hired Megan she is the rudest and most disrespectful person I have... See more

Rated 5 out of 5 stars

Ladies are really friendly with excellent customer service. They are always willing to help. When needing money they got me approved quickly.


Company details

  1. Loan Agency
  2. Alternative Financial Service
  3. ATM
  4. Check Cashing Service
  5. Non-Bank Financial Service

Information provided by various external sources

Cash Express LLC offers a wide variety of financial services - Flex Loans, Payday Loans, Installment Loans, Title Loans, Check Cashing, Prepaid VISA Cards, Pawn Loans, and Cash for Gold. Come and see us for all of your financial needs.


Contact info

3.4

Average

TrustScore 3.5 out of 5

32 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Rated 1 out of 5 stars

This is shit, scam.

This is shit, you guys sent me wrong amount of loan, you sent me 500 pesos and returned it same day before 24hrs after you sent the money. I sent the screenshots of my payment and then you cash express sent me email informing me that they received the amount and then upon checking my account now may utang pa pala ako? What happend Cash express? I did not use your money I return it minutes after you send it to me. Your terms and conditions nyo di scroll, I tried to scroll it pero sa gitna is you need to approve loan so I thought after eh approve my additional steps pa like ipakita nyo Yong terms and conditions but WALA and what you did matic you sent the WRONG AMOUNT OF MY TO
MY GCASH. Scam tong ginagawa nyo di transparent Yong terms and conditions nyo.

Date of experience: May 26, 2025

Advertisement
Rated 5 out of 5 stars

Excellent customer service

Ladies are really friendly with excellent customer service. They are always willing to help. When needing money they got me approved quickly.

Date of experience: April 14, 2025

Advertisement
Rated 5 out of 5 stars

Needed help in a bind

I had an unexpected expense come up, needed money quick. Smooth quick process, great customer service! Would recommend!

Date of experience: April 26, 2025

Rated 1 out of 5 stars

Please avoid

Why 1* ... Purchased a watch that was broken so I returned to find out they would not refund me the price with the receipt and within 24 hours of purchasing as they are unable to do this in store!! They told me there policy was to try and repair it first!! So 4 days later I was able to collect and to discover the watch still was out of sync and all that had been done was a new battery!! After calling several times 2 weeks passed and I was then told they would offer me the price for the watch what they found it to be worth that was 80% less than I payed !!. This is a company that needs to be investigated for there practice and I would strongly advise spending even 1p in any of there shops.

Date of experience: January 12, 2025

Rated 1 out of 5 stars

I have done business with the dayton tn…

I have done business with the dayton tn store for a number of yrs. And never had a problem or complaint till now. This new girl they hired Megan she is the rudest and most disrespectful person I have ever had to deal with. I am 62 and never been so disrespected in my life, if you can go there and only have to deal with Kristen you will be happy customer but unfortunately you will at some point have to deal with Megan, your better off to find another cash express and avoid that store .

Date of experience: January 06, 2025

Advertisement
Rated 5 out of 5 stars

I am not sure what some of these…

I am not sure what some of these previous reviews are talking about. The Cash Express I deal with does not have an app to download. They do not use a card reader or have an ATM in their locations, They are only based in Oklahoma and I have never had any of their representatives be rude or hateful. They have always gone far and beyond to help me. I do believe people need to make sure they are adding a review on the right business.

Date of experience: June 17, 2023

Rated 2 out of 5 stars

The district

Florence location hasn’t had their card reader available to their customers. Card reader nor ATM available for sometime . The response is i don’t know when it will be fixed may not be next week. That’s fine i expect the worker not to know the exact time and date. But its has been too long for me not to use my card at my convenience to pay the company back in their store. I reached out to customer service sweet lady she did not understand why Florence muscle shoals and Athens more than likely card readers are not working for their customers. She patched me thru to the district manager, for her to be a district manager she is top line unprofessional rude and disrespectful. The loyalty and respect don’t like up in this district starting with the district manager and i will not refer a soul!

Date of experience: May 31, 2024

Rated 1 out of 5 stars

THEY ARE FULL OF FRAUDULENT ACTS

This app is so useless and full of fraudulent acts. One of their online marketers called my phone to advertise this useless app to me, firstly I refused that I needed not to borrow, he finally convinced me. After I installed the app, I requested for a loan at the end I was not ok with the offer then I neglected it, only for me to wake up the next morning to discover money paid into my account from this app without my approval. I was shocked because I was supposed to accept this offer before the money can be disbursed into my account but in this case no, it wasn't like that. Immediately I had to send email messages to the email addresses I saw online but didn't get any response. I tried to call the fool who contacted me to advertise the app to me but his number was not been reachable. To worsen the case, a week later their online customer started sending messages, death threats, posting negative things about me. I had to call the WhatsApp number that sent me messages and this foolish girl had the nerves to start laying curses on me and my family because of a token I never bargained for. Please guys, to avoid the type of experience and embarrassment I got from these app, please I advise you avoid this app. They are thieves in disguise.

Date of experience: May 29, 2024

Advertisement
Advertisement
Rated 2 out of 5 stars

Two workers, Two different answers

I went into cash express on Eastern Bypass. I went in early because I got my check early. I ask the girl who waited on me if it would be a problem paying early. She says no, I don't see a problem with it. So I reborrow, after paying. Next month comes and a different girl calls and says I am down to pay that day. I said I don't get my check till the first and the 3rd. She says we'll the 3rd is 4 days out. I said well I get a check the first also and that is 2 days out. She says well your check may be here when you come or it may not be. I said well do what ever you have to but I don't get paid till the first and 3rd. Can come in the first. So today I look at my bank account and sure enough she had turned it in and it's pending. I don't care mind you but the other girl had told me it would be fine. This dark haired girl that called me has always been so hateful. I always avoid having to deal with her and always go to the other register. The black haired girl is a very pretty girl but her attitude and personality and hatefulness does not go with her beauty. But how is one worker saying one thing and another worker saying another helping at all. I been going there for a few years. I will be finding another location. I will go to the one on Main Street. Evidently paying early makes a whole lot of difference.

Date of experience: September 01, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look