Cash Auto Salvage Reviews 33

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Transaction was super easy. Received detailed directions about the process. Was kept abreast of when driver would arrived. Driver was courteous - Checked vin number. Exchanged car title and keys... See more

Company replied

Rated 1 out of 5 stars

Did the online quote for my vehicle. When I went to complete and accept the offer it kept giving me an error So it forces you to call. When you call you get some indian guy name Pablo who through it... See more

Rated 5 out of 5 stars
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They came and went over the process and cut the check for the amount they valued the car. We forgot something in the car that was important and they were very communicative about when the driver will... See more

Rated 5 out of 5 stars
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The key to this entire experience was the way they communicated with me it was done professionally. My appointment was from 11 AM - 3 PM. I received a call from the towing company that day at 9:52 AM... See more

Company replied


Company details

  1. Auto Broker

Written by the company

Sell your car, truck, or SUV to us - even if it's junk. We buy 1000's of vehicles every month. Call 855-922-3095 for an instant offer or use the form on our website to get an online offer. Free towing included.


Contact info

4.2

Great

TrustScore 4 out of 5

33 reviews

5-star
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1-star

Hasn’t replied to negative reviews


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Rated 5 out of 5 stars

These days nothing is as it seems to be

These days, nothing is what it seems to be. Like getting a fair offer on my Jeep. I fully expected the tow guy to show up and do a bait-and-switch. Not so. I don't recall, in recent memory, when really decent people exist.
I also liked your friendly way of doing things. And, for once, I don't have to worry. I do many yelp reviews, and they aren't always positive, but are honest.
If they sell good used cars, I'd certainly travel to Austin to check it out.
P.S. I'm not related.
Thank you.

Date of experience: March 26, 2025

Rated 5 out of 5 stars

Positive experience - try it.

Transaction was super easy. Received detailed directions about the process. Was kept abreast of when driver would arrived.
Driver was courteous - Checked vin number. Exchanged car title and keys and in return gave me check.

Date of experience: March 12, 2025

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Reply from Cash Auto Salvage

Happy to hear things went smooth for you, Elizabeth. Thanks for the review!

Rated 5 out of 5 stars

Great transaction with selling my car.

Great transaction, fast and easy. Pickup company was great, flatbed operator was friendly really top notch!

Date of experience: March 05, 2025

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Reply from Cash Auto Salvage

Great to hear it, Christine. Thanks for the review!

Rated 5 out of 5 stars

Couldn't have been any easier

Super easy to do on my phone. Took less than 10 minutes. Even better, Peddle was by far the most money offered so it was a no brainer. I was given a 4hr window and the driver showed up early in that window. The whole process was easy.

Date of experience: February 08, 2025

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Reply from Cash Auto Salvage

Appreciate the review! Glad things worked out well.

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Rated 3 out of 5 stars
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Great but had one issue

Getting the offer and accepting it was easy and quick. The pick up of the car was great as well. The tow truck driver was super fast and had the check ready to go. The only bit of advice I would give to the company is that my pick up appointment was changed without my consent and I had taken time off to get this pick up done. So I had to take even more time off when they changed the date. So if you offer a pick up appointment and it's accepted it would be great to keep that. Everything else was great!

Date of experience: November 06, 2024

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Reply from Cash Auto Salvage

We apologize for the change up. We'll use this feedback and work with our pick up partners to ensure better service in the future. Thank you for leaving a review!

Rated 5 out of 5 stars
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The extra mile for forgetting

They came and went over the process and cut the check for the amount they valued the car. We forgot something in the car that was important and they were very communicative about when the driver will pick it up, we left a big for the driver to put the items in and they didn’t forget about it. It was a 10/10 experience!
Thank you so much for yalls time and helping us out when we were forgetful!

Date of experience: September 13, 2024

Rated 5 out of 5 stars
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Great transaction

Great transaction, fast and easy. Pickup company was great, flatbed operator was top notch!

Date of experience: August 28, 2024

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Rated 1 out of 5 stars

Online offer of $455

Online offer of $455. Then the person of Indian descent spoke with me over the phone and the offer was $210 when none of the particulars had changed. They lost my business

Date of experience: August 26, 2024

Rated 1 out of 5 stars

Did the online quote for my vehicle

Did the online quote for my vehicle. When I went to complete and accept the offer it kept giving me an error So it forces you to call. When you call you get some indian guy name Pablo who through it again and gave us a quote way lower than the online quote! and tried saying because it wasn't the premium level, um but that's not whats asked online! Shady business DO NOT RECOMMEND doing business with them. Stick to your local junk removal

Date of experience: August 04, 2024

Rated 1 out of 5 stars

car was illegally bought by this place

had a car stolen and bought by this company without the title and without the (verified consent) of the owner to the car. they don’t have the proper requirements for the sellers to verify the owner to the car matches and also knows about the consent.
i reported it to police to get my car back.

Date of experience: June 27, 2024

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Rated 5 out of 5 stars
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Quick and simple.

We used Car Auto Salvage to have our mini van picked up. The process was very simple and easy to follow. We had an appointment set up within minutes to get the van picked up by a local salvage company in the next couple days.

Date of experience: February 20, 2024

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Rated 5 out of 5 stars
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Great experience

I was able to set everything up online (live conversation is available) which was best for my schedule. Time frames were convenient. Communication from Sam (driver) was great. Information to get my car ready was relevant and helpful.

Date of experience: January 27, 2024

Rated 5 out of 5 stars
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Great Operation!

Arrangements for the pickup of my vehicle were done easily online, scheduled for the next day and completed well within the timeframe setup. Oh, and the payoff was made on-the-spot!

Date of experience: January 17, 2024

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Reply from Cash Auto Salvage

Thanks for the kind words, Michael!

Rated 5 out of 5 stars
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Easy and stress-free experience

Worked through their partner Peddle to get an instant offer for the vehicle. Had the vehicle towed with a check in hand in less that 24 hours. Easy, stress-free experience and the tow driver was also very friendly when picking up the car. I would absolutely recommend this to others based on my experience.

Date of experience: December 27, 2023

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