After ordering a pack of horizontal nipples, I realized the shipping ETA was around 2 weeks. I emailed customer service and the got back to me immediately to let me know that they had already packaged... See more
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This straw is so soft and fluffy! I couldn’t believe how pleasant the texture is. We are using it in the mix for our coop run ground substrate. It is really packed in there so one package goes a long... See more
Purchased two Five Nest Box Egg Hutches. These were well made and packaged really well. However, the slotted Acre material was cut too precisely, and the removable partitions would not go into the slo... See more
Best hemp bedding on market! When Carolina coop hemp was out of stock for awhile .. I had to resort to another brand which was less effective than Carolina .. big mistake ! I’ll always make sure I... See more
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Company details
- #2 of 5 best companies in Farm Equipment Supplier
- #1 of 6 best companies in Garden Building Supplier
About Carolina Coops
Written by the company

Carolina Coops® handcrafts the world's best chicken coops. We offer the best selection of superior-grade chicken coops, accessories, and supplies for sale.
Carolina Coops® builds custom-designed chicken coops and coop accessories. We offer a wide selection of walk-in chicken coops and customization options that perfectly complement your property.
PERFECT BALANCE BETWEEN FORM & FUNCTION
We take great pride in our products' beauty, durability, and functional performance, and offer a wide range of chicken coops and customization options to make yours perfect.
Our chicken coops take the chores out of chicken keeping, so you have more time to enjoy your flock.
Our coops are proudly crafted in the USA with premium quality materials. All our coops are predator-proof, have walk-in, covered runs, and have our signature deep litter beds, so no cleaning for at least a year or longer.
COOP DIY PROJECT? LET US HELP WITH OUR HANDCRAFTED ACCESSORIES
Our coop accessories are proudly handcrafted in our North Carolina shop, using only premium materials. We take the guesswork out of building your own coop with our pre-hung windows, egg hutches, and roost bars. Add our other accessories to make your coop functional and practical.
OUR MISSION:
Quality construction, expert craftsmanship, and superior customer service is our focus and our goal. We strive for happy owners and of course, happy hens!
OUR PROMISE:
We are a family-run business and take pride in our one-on-one customer service. We will always work with you to give you a beautiful coop that you love and that is built to last a lifetime.
Contact info
2144 E Lyon Station Rd, 27522, Creedmoor, United States
- (919) 794-3989
- sales@carolinacoops.com
- carolinacoops.com
Replied to 100% of negative reviews
Typically replies within 48 hours
Great product!
This straw is so soft and fluffy! I couldn’t believe how pleasant the texture is. We are using it in the mix for our coop run ground substrate. It is really packed in there so one package goes a long way! Very high quality, highly recommend. Shipped very fast as well.
Date of experience: June 17, 2025
Love our water bar system!!
Love our water bar system!!! It’s so easy and convenient and our chicks love it too!!!
Date of experience: June 09, 2025
The nipples work great
The nipples work great. No leaks. And thanks for the precise install instructions.
Date of experience: May 27, 2025
The watering system is great
The watering system is great. I have it hooked to a rain barrel and my chickens love it ( I have 23 chickens they are about 13 weeks old). My girls could not be happier. They eat out of their silo feeder and drink from the waterer. They took right to it with no trouble. When they go to bed at night they have the hemp bedding that I bought from the flock shop . My girls eat drink and sleep in the comfort of Carolina Coop products. A girl ( all 23 of them)could not ask for more. I just wish I lived closer so I could visit your shop. Thanks again.
Date of experience: May 28, 2025

Reply from Carolina Coops
Carolina Coops is the best of the best
Carolina Coops is the epitome of quality and working to help the customer have a great experience. Great communicators and the product is the top in the business.
Date of experience: May 28, 2025

Reply from Carolina Coops
Great customer service
Great customer service, they kept me updated on some delays which was not their fault and very easy to communicate with all around great service
Date of experience: May 27, 2025
Carolina Coop is the best🐓
Carolina Coop is the best🐓 I have gotten great service. Love the products they carry
Date of experience: June 02, 2025
Great customer service!!!
After ordering a pack of horizontal nipples, I realized the shipping ETA was around 2 weeks. I emailed customer service and the got back to me immediately to let me know that they had already packaged my order and it would be shipped out the next day! It arrived quickly and has worked great so far! Thanks for fantastic customer service and for speeding up the delivery time!
Date of experience: May 23, 2025
Wrapped Roost Bar
We ordered the wrapped roost bar which are gorgeous! The arrived quickly and in perfect shape! We ended up using different screws than what came with them. I would totally buy them again!
Date of experience: May 29, 2025
Hemp Bedding
Great, fast customer service and fantastic products. The Hemp Bedding is amazing!
Date of experience: April 17, 2025
Run over price headache
We will start with the shipping was great. Create was built well and wrapped. After this all down hill. Got home unboxed found missing hardware and wood strips. Called build support with no response. We decided to move on with the build our son coming home from deployment the coop needed to be finished before we leave. Went to Lowes and got wood strips and missing 40 plus black roof screws. Instructions are horrible. Found all preassembled pieces had excessive glue on the wood that needed sanded off. The roosting bar was 4" to long. I had to unwrap the rope and cut down and rewrap. After coop was together my wife was able to get ahold of customer service which did not help just apologized for everything. Maybe 5 grand to these people for a chicken coop is not a lot of money but for us this took 2 years to save up.
Date of experience: May 20, 2025

Reply from Carolina Coops
Quick delivery
Quick delivery. Just what we ordered. Totally satisfied.
Date of experience: May 13, 2025
I like this company.
Swift service, accurate order, excellent product that works as expected, better than other brands that look the same but leak.
Date of experience: May 19, 2025

Reply from Carolina Coops
Excellent customer service and super…
Excellent customer service and super helpful answering general questions - will 100% be making future orders as needed.
Date of experience: May 15, 2025
Did not help control mites or other insects
Love the virtually dust free hemp bedding. Does not help control mites or other insects in the coop. Would still recommend over any other material for the coop.
Date of experience: May 15, 2025
Watching the videos have helped and I…
Watching the videos have helped and I enjoy watching them for advice.
Date of experience: May 14, 2025
Great products, great company!
We love the hemp bedding for our chicken coop!! We do a deep clean in the spring, add fresh hemp… and we are good for the year!! Super fast shipping too which is a bonus!
Date of experience: May 14, 2025
We have been buying your hemp for our…chickens for 3 years
We have been buying your hemp for our chickens since we got them. So 3 yrs now. We love this stuff!
Wish it was cheaper but we only replace it once a year. We also keep there poop cleaned out everyday in coop.
Keeps it dry no smell at all.
Love this stuff
Wish u guys did coupons or deals would be nice.
Thanks Sandie PA
Date of experience: May 13, 2025
Excellent product
Excellent product, shipped very fast has it before I was even ready and my chicks love it.
Date of experience: May 05, 2025
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