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Rated 5 out of 5 stars
Verified

After ordering a pack of horizontal nipples, I realized the shipping ETA was around 2 weeks. I emailed customer service and the got back to me immediately to let me know that they had already packaged... See more

Rated 5 out of 5 stars
Verified

This straw is so soft and fluffy! I couldn’t believe how pleasant the texture is. We are using it in the mix for our coop run ground substrate. It is really packed in there so one package goes a long... See more

Rated 5 out of 5 stars
Verified

Purchased two Five Nest Box Egg Hutches. These were well made and packaged really well. However, the slotted Acre material was cut too precisely, and the removable partitions would not go into the slo... See more

Rated 5 out of 5 stars
Verified

Best hemp bedding on market! When Carolina coop hemp was out of stock for awhile .. I had to resort to another brand which was less effective than Carolina .. big mistake ! I’ll always make sure I... See more

Company replied


Company details

  1. #2 of 5 best companies in Farm Equipment Supplier
  2. #1 of 6 best companies in Garden Building Supplier

About Carolina Coops

Written by the company

Carolina Coops Logo
WHO WE ARE:
Carolina Coops® handcrafts the world's best chicken coops. We offer the best selection of superior-grade chicken coops, accessories, and supplies for sale.

Carolina Coops® builds custom-designed chicken coops and coop accessories. We offer a wide selection of walk-in chicken coops and customization options that perfectly complement your property.

PERFECT BALANCE BETWEEN FORM & FUNCTION

We take great pride in our products' beauty, durability, and functional performance, and offer a wide range of chicken coops and customization options to make yours perfect.

Our chicken coops take the chores out of chicken keeping, so you have more time to enjoy your flock.
Our coops are proudly crafted in the USA with premium quality materials. All our coops are predator-proof, have walk-in, covered runs, and have our signature deep litter beds, so no cleaning for at least a year or longer.

We ship worldwide and deliver and install coops in the U.S. & Canada.

COOP DIY PROJECT? LET US HELP WITH OUR HANDCRAFTED ACCESSORIES

Our coop accessories are proudly handcrafted in our North Carolina shop, using only premium materials. We take the guesswork out of building your own coop with our pre-hung windows, egg hutches, and roost bars. Add our other accessories to make your coop functional and practical.

OUR MISSION:
Quality construction, expert craftsmanship, and superior customer service is our focus and our goal. We strive for happy owners and of course, happy hens!

OUR PROMISE:
We are a family-run business and take pride in our one-on-one customer service. We will always work with you to give you a beautiful coop that you love and that is built to last a lifetime.


Contact info

4.9

Excellent

TrustScore 5 out of 5

964 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars
Verified

Great product!

This straw is so soft and fluffy! I couldn’t believe how pleasant the texture is. We are using it in the mix for our coop run ground substrate. It is really packed in there so one package goes a long way! Very high quality, highly recommend. Shipped very fast as well.

Date of experience: June 17, 2025

Rated 5 out of 5 stars
Verified

The watering system is great

The watering system is great. I have it hooked to a rain barrel and my chickens love it ( I have 23 chickens they are about 13 weeks old). My girls could not be happier. They eat out of their silo feeder and drink from the waterer. They took right to it with no trouble. When they go to bed at night they have the hemp bedding that I bought from the flock shop . My girls eat drink and sleep in the comfort of Carolina Coop products. A girl ( all 23 of them)could not ask for more. I just wish I lived closer so I could visit your shop. Thanks again.

Date of experience: May 28, 2025

Carolina Coops logo

Reply from Carolina Coops

Thank you for taking the time to write such a nice review. We are so happy you and your girls are enjoying the coop accessories and supplies we sell. Thank you for being a loyal customer and please stop by if you are ever in the area.

Rated 5 out of 5 stars
Verified

Carolina Coops is the best of the best

Carolina Coops is the epitome of quality and working to help the customer have a great experience. Great communicators and the product is the top in the business.

Date of experience: May 28, 2025

Carolina Coops logo

Reply from Carolina Coops

Thank you for your 5-star review. We are so happy to hear your experience has been great with us. We appreciate you.

Rated 5 out of 5 stars
Verified

Great customer service

Great customer service, they kept me updated on some delays which was not their fault and very easy to communicate with all around great service

Date of experience: May 27, 2025

Rated 5 out of 5 stars
Verified

Great customer service!!!

After ordering a pack of horizontal nipples, I realized the shipping ETA was around 2 weeks. I emailed customer service and the got back to me immediately to let me know that they had already packaged my order and it would be shipped out the next day! It arrived quickly and has worked great so far! Thanks for fantastic customer service and for speeding up the delivery time!

Date of experience: May 23, 2025

Rated 5 out of 5 stars
Verified

Wrapped Roost Bar

We ordered the wrapped roost bar which are gorgeous! The arrived quickly and in perfect shape! We ended up using different screws than what came with them. I would totally buy them again!

Date of experience: May 29, 2025

Rated 5 out of 5 stars
Verified

Hemp Bedding

Great, fast customer service and fantastic products. The Hemp Bedding is amazing!

Date of experience: April 17, 2025

Rated 2 out of 5 stars
Verified

Run over price headache

We will start with the shipping was great. Create was built well and wrapped. After this all down hill. Got home unboxed found missing hardware and wood strips. Called build support with no response. We decided to move on with the build our son coming home from deployment the coop needed to be finished before we leave. Went to Lowes and got wood strips and missing 40 plus black roof screws. Instructions are horrible. Found all preassembled pieces had excessive glue on the wood that needed sanded off. The roosting bar was 4" to long. I had to unwrap the rope and cut down and rewrap. After coop was together my wife was able to get ahold of customer service which did not help just apologized for everything. Maybe 5 grand to these people for a chicken coop is not a lot of money but for us this took 2 years to save up.

Date of experience: May 20, 2025

Carolina Coops logo

Reply from Carolina Coops

Thank you for your feedback. We’re truly sorry to hear that your experience didn’t meet expectations. While we're glad the crate arrived safely and you were able to get the coop assembled in time for your son’s homecoming—a moment worth celebrating—we never want anyone to feel let down, especially after making such a significant investment.

We understand how frustrating it must’ve been to find missing hardware and imperfections in the components, especially on a tight timeline. That’s not the experience we aim to deliver. While our team does its best to respond quickly, we know we fell short during your time of need, and for that we sincerely apologize.

We want you to know your feedback isn’t taken lightly. We continually improve our instructions, quality control, and communication processes so that others don’t face the same issues. If there’s anything we can still do to help make things right, please don’t hesitate to reach back out to us directly—we truly value your support and trust in our small family-owned business.

Rated 5 out of 5 stars
Verified

I like this company.

Swift service, accurate order, excellent product that works as expected, better than other brands that look the same but leak.

Date of experience: May 19, 2025

Carolina Coops logo

Reply from Carolina Coops

Thank you so much for your review. We appreciate it.

Rated 5 out of 5 stars
Verified

We have been buying your hemp for our…chickens for 3 years

We have been buying your hemp for our chickens since we got them. So 3 yrs now. We love this stuff!
Wish it was cheaper but we only replace it once a year. We also keep there poop cleaned out everyday in coop.
Keeps it dry no smell at all.
Love this stuff
Wish u guys did coupons or deals would be nice.
Thanks Sandie PA

Date of experience: May 13, 2025

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