Carfast.Express Reviews 27

Let me be honest — I had my doubts. Buying a used car from the U.S., sight unseen, felt like a gamble. But working with Arthur changed my perspective entirely. I was looking for a 2020 Chevrolet Tahoe — not exactly a small purchase. From the beginning, Arthur walked me through everything with a calm, professional approach. No pressure, no unrealistic promises. Just straight, honest conversation. And when someone is guiding you through international logistics, that kind of groundedness is everything. He handled the auction like someone who’s done it a hundred times — quick, efficient, but still explained each step. The car had minor damage, nothing hidden, and he made sure I knew exactly what I was getting into. Shipping to Dammam went more or less on schedule. There were moments of waiting, naturally, but Arthur never disappeared. I always knew where things stood. That communication alone removed so much stress.

Date of experience: June 04, 2025

I won’t sugarcoat it — this process tested my patience. I got a 2017 Ford Explorer. Arthur was the one helping me, and to be fair, he did his part. But the overall experience had bumps. First, we lost the first two auctions — frustrating, but I get it, that’s how it works. Then the shipping took way longer than expected. They said 6–8 weeks, and it ended up closer to 12. I was stressed, called and messaged a lot. Arthur always answered, but sometimes with vague updates. That said, when the car finally arrived all the documents were in order. Looking back, the result is good — just took more nerves than I planned for. If I do it again, at least I know what I’m getting into.

Date of experience: May 27, 2025

Let me be honest — I had my doubts. Buying a used car from the U.S., sight unseen, felt like a gamble. But working with Arthur changed my perspective entirely. I was looking for a 2020 Chevrolet Tahoe — not exactly a small purchase. From the beginning, Arthur walked me through everything with a calm, professional approach. No pressure, no unrealistic promises. Just straight, honest conversation. And when someone is guiding you through international logistics, that kind of groundedness is everything. He handled the auction like someone who’s done it a hundred times — quick, efficient, but still explained each step. The car had minor damage, nothing hidden, and he made sure I knew exactly what I was getting into. Shipping to Dammam went more or less on schedule. There were moments of waiting, naturally, but Arthur never disappeared. I always knew where things stood. That communication alone removed so much stress.

Date of experience: May 24, 2025

I’ve dealt with import services before, and most of the time you’re chasing updates, clarifying paperwork, or wondering if anyone actually remembers your name. Carfast Express was different. From the first call, I felt like they had a system — and not just any system, but one built around the customer. I imported a 2018 Lexus RX, clean title, minimal damage. The way they handled the auction was confident, almost surgical. Shipping took 8 weeks to Poti, just as they estimated. Every few days I got a message — short, but meaningful: "loaded", "cleared customs", "ETA update". They respected my time. When the car arrived, I felt a strange mix of relief and excitement. No unpleasant surprises. That’s what peace of mind looks like in this business.

Date of experience: May 13, 2025

I was just casually browsing US car auctions, not even planning to buy right away, but came across a clean-looking 2016 Mercedes C-Class. Looked perfect in photos — low mileage, no visible damage. But I’ve heard stories, so didn’t want to trust just the listing. A guy from Sharjah told me about Carfast Express, said they show real auction history. I tried it out of curiosity. Didn’t expect much, but man… they pulled up the full history in seconds. Turns out the car had been in a rear-end collision last year, with photos from the auction showing all the damage — totally hidden in the current listing.I didn’t even buy the report at first — the free preview was already enough to raise red flags. That saved me big time. Later, I did pay for another VIN (a Lexus RX) and the report was spot-on. No surprises, just everything I needed to make a decision. Ended up going through Carfast to buy and ship the car directly. The process was surprisingly straightforward — they handled the paperwork, bidding, shipping — I just waited. Got the car delivered a couple of weeks ago. Exactly as described, no unexpected issues, and I’ve been driving it around Dubai since. Very satisfied with how everything went. These guys actually know what they’re doing. It’s rare to find something that works this well and fast without hassle. No spam, just info. Respect.

Date of experience: April 02, 2025

I was looking for a way to buy a car from the US without getting scammed or lost in the process. A friend recommended Carfast Express, and I’m glad I listened. The site is actually super easy to use, even for someone like me who's not very tech-savvy. I just entered the VIN of a Dodge Charger I was interested in, and got the full history in less than a minute. Accident details, mileage, service records — all there.What really impressed me was the communication. Every time I had a question (and I had a lot lol), they replied fast on WhatsApp and didn’t give generic answers — they actually helped. Shipping to Constanța took around 6 weeks, which I expected, and they sent me tracking updates without me even asking.No weird extra charges, no missing paperwork. Everything was handled clean and professionally. First time importing a car, and honestly, it went way better than I thought.

Date of experience: February 26, 2025

I was looking for a 2024 Nissan Altima 2.5 and found the perfect one at a Copart auction in the USA. This company helped me buy and deliver it to Saudi Arabia for a total of $14,700, including the auction price of $12,200. With just 689 miles on the odometer, it was exactly what I wanted. The team handling my purchase did a fantastic job. They carefully followed all my requests, never made decisions without my approval, and ensured everything was done professionally and on time. Arthur, the manager, was my main point of contact, and from our first conversation, I could tell he genuinely cared about helping me find the right car rather than just making a sale.

Date of experience: March 28, 2025

The company helped me purchase a car at auction for an attractive price, and the vehicle's condition matched the description. However, the delivery process took significantly longer than I expected. Initially, they p

Date of experience: March 26, 2025

Bringing a car from the USA seemed overwhelming at first, but this company made everything much easier. From choosing a used car to dealing with the auction process, they provided great guidance and support. Arthur, the manager, kept me updated every step of the way through WhatsApp, which was really reassuring. When my car arrived in Guatemala, it was exactly as expected. I had to handle some repairs locally—replacing the rear panel, bumper, and lights, plus a deep interior cleaning. The cost ended up being a bit higher than I thought, but overall, the process went smoothly, and I’m happy with my purchase. If you’re thinking about buying a car from a US auction, I’

Date of experience: March 24, 2025

my friends recommended a company to me. The manager helped me find the right vehicle in just two weeks. From the moment of purchase to receiving the car, I didn’t have to do anything myself. The company handled everything: spare parts, repairs, and transportation. Communication with the manager was constant, and all issues were resolved promptly. Two months later, the car arrived in Bulgaria in perfect condition. Insurance was also arranged to cover any unexpected events. I’m very happy with the result. Highly recommend!

Date of experience: March 11, 2025

Top-notch company for car delivery from USA auctions. It immediately caught my eye that everything is gathered in one place, and you don’t have to fuss with licenses – these guys work as a licensed broker, so you can jump straight into bidding. After I picked out a car, I was pleasantly surprised when they told me they don’t just sell you a car; they even run an automatic seller check and provide a detailed bidding history. It’s like having an experienced buddy who tells you where not to mess around. And of course, the real win – minimal commissions and a great dealer discount really helped me save money. Now, here’s the coolest part: after I paid for the lot, my car was picked up in just 3 days! Imagine that – no headache dealing with fines for delays. Plus, the guys gave me photo and video reports of the loading process, so I knew everything was going according to plan and that my car would arrive intact.
In short, if you’re dreaming of a car from the USA but don’t want to get bogged down with all the paperwork and stress over every step of the process, definitely hit up Сarfast Express.

Date of experience: March 17, 2025

I engaged this company to deliver a Mercedes E AMG to the UAE, and my experience was a blend of positives and challenges. Initially, my plan was to acquire a BMW X5 within a $50,000 budget. However, the final purchase turned out to be a Mercedes E AMG, costing $55,000, including shipping and customs fees.

The journey was longer than anticipated and involved steps that felt less streamlined. For example, identifying a suitable vehicle took more time than expected. While the company presented several options, a few fell short of my requirements, resulting in extended discussions and further adjustments. Eventually, they located an impressive Mercedes that I genuinely enjoy owning.

Customs formalities presented another hurdle, taking more time than I anticipated. Documentation delays added to the waiting period. Nevertheless, the company's managers remained proactive throughout, addressing issues promptly. They maintained clear communication, consistently offering helpful guidance and clarifications. This professionalism stood out and deserves commendation.

Overall, the service quality exceeded my expectations. The team's dedication to ensuring transparency and providing support at every phase made the experience rewarding despite the initial setbacks.

Date of experience: July 12, 2024

I'm pleasantly surprised by the service. I purchased a vehicle from the auction marked as Flood Damage, so it was crucial that no further harm occurred during shipping. The company took all the necessary precautions: they installed moisture absorbers to prevent further water exposure and insured the lot against any additional damage. They also provided several photos before and after loading upon my request — it was clear the car was carefully packed. The vehicle arrived in excellent condition, just as expected. Highly recommend!

Date of experience: November 27, 2024

Starting out, everything went well with my purchase of a used car from the USA, but there were some bumps along the way. I had been searching for used cars in UAE under 10000, and finally found one that fit my budget. After winning the bid and paying a deposit, we agreed on delivery to a specific port with an estimated arrival time of about four weeks. The overall cost seemed fair, especially with the dealer discount. But when the car finally arrived, it was mistakenly sent to a different port, which meant extra storage fees and delays.

I reached out to customer service, and manager Alexander immediately took over. He arranged to have the car sent to the correct port at no extra charge to me and handled all the logistics. The entire process took about six weeks instead of four, but Alexander kept me updated at each stage, and they covered the transport between ports. While their response was solid, I still had to pay for storage fees at the interim port, which added to my costs.

Overall, the team managed the issue professionally. It’s worth double-checking these logistics details in advance when dealing with car export from the USA.

Date of experience: November 05, 2024

I ordered a car from the U.S. and trusted this company since they assured me that everything would be safe and well-monitored. But when I picked up my car, I saw scratches and scuff marks on the fender, almost like it had brushed up against a wall – damage that definitely wasn’t there before. I was really upset because fixing this would be an extra cost, and it probably means repainting the entire fender...

I contacted the company and explained my situation. They asked me to send photos of the damage. It wasn’t until the next day that they finally replied, confirming the car was undamaged before shipping and that the scratches occurred during transport. I don’t get what took so long – there are before and after photos, what more do they need to verify?

The manager quickly tried to smooth things over and offered to replace the fender with a used part, which they’d send at no cost. I insisted on reimbursement for the paintwork since it wasn’t my fault. While they did respond fairly quickly, it felt like they weren’t too eager to process the refund. They said they’d only pay once I submitted an invoice from the paint shop. In the end, they did send the exact amount calculated by the repair shop.

Date of experience: October 30, 2024

I bought a car from the USA for the first time and didn't know all the details. With Carfast's help, I found a car at auction, and everything went smoothly until delivery. The car wouldn't start. It turned out to be a starter issue, which wasn't mentioned in the listing. I missed it, which, in hindsight, was my oversight.

Carfast's rep got back to me quickly, outlined my option, and helped me order a new starter. It arrived, and the car was up and running. There were some extra costs, but I appreciated the support.

If you're new to buying cars from the USA, my tip is to double-check every detail in the listing and invest in a full report on the car's history. It really helps to know what you're getting into.

Date of experience: October 30, 2024

When my 2019 Chevrolet Tahoe arrived in Moldova, I was delighted with its timely delivery and excellent condition. The company exceeded my expectations, ensuring there were no serious damages, which can often be missed by less experienced companies when dealing with used cars from the USA. Some might not even notice significant issues with the suspension or other critical parts just from photos. In this case, the company conducted a thorough in-person inspection at the auction, ensuring the used car for sale from the USA met my expectations, even though I hadn't requested a detailed internal check. As this was my first time ordering a car from the U.S., I was initially concerned, but the managers did everything possible and even the impossible to address my concerns. In the end, I'm thrilled with my purchase and the exceptional service I received. I'd highly recommend this company to anyone looking to buy a car from the USA—thank you!

Date of experience: September 04, 2024

I purchased a 2012 hybrid Kia Optima from Copart through Carfast Express. I bought a vehicle history report on their website, which confirmed that the car had no mechanical problems. The listing showed the car without any issues, except for dents and scratches, and no other problems were mentioned. However, I received the car with a stolen battery, which was very upsetting. I had to cover the cost of a tow truck to transport my car to the service station. Fortunately, aside from the missing battery, everything else was in good condition. After replacing the battery, the car started without any issues and ran smoothly. I immediately contacted the company to explain my situation. All they offered were apologies and explanations that they were not responsible for the missing battery, even though it was not mentioned in their report or on their website.

Date of experience: August 08, 2024

Overall, communication with the broker was good, although I sometimes had to wait for responses. The important thing is that all issues were eventually resolved, and I’m satisfied with the result. I would consider using them again, especially given their reputation in the American car auction market.

Date of experience: May 27, 2024

I received my car about a month ago, and I can confidently say that it was worth the wait while my vehicle was being shipped from the USA, which took around 1.5 months. After extensively reviewing used cars from private sellers, I realized that many are selling vehicles in terrible condition, constantly trying to deceive you into paying for a clunker that no one else wants to buy.I approached the process of selecting a company to purchase and deliver my car very carefully, as I didn’t want to waste money on poor service and a bad vehicle.The choice was between SCA Auction, Carfast Express, Autobidmaster, and Abetter.bid. After contacting each company and speaking with them, I realized that none of them, except Carfast, were willing to engage with me until I had made a payment. Only after that might they deign to properly explain the car purchase and delivery process.It saddened me that, essentially, I had to pay just to consult and find out whether the company could buy a car within my budget and for a specific make and model.My experience with Carfast was led by Manager Arthur, who kindly answered all my questions and helped me select a car within my budget. Before purchasing, I was fully briefed on the process, and only then did I place a deposit on my future vehicle. The bidding lasted about two weeks, and we finally won the lot that met all my criteria and budget. Special thanks to the company and your manager for such excellent work! I have never encountered such a professional and responsible approach. I will gladly recommend you as the best company for purchasing cars from the USA.

Date of experience: June 04, 2024