Capitol Flag & Flagpole Company LLC Reviews 101

TrustScore 4.5 out of 5

4.7

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

See what reviewers are saying

Rated 5 out of 5 stars
Verified

Clif and his assistant installed our new Flag Pole in a very professional manner. My Wife and I love our new American flag. It was a TOP GUN installation.

Rated 5 out of 5 stars
Verified

Wonderful family owned business that sincerely cares about the people they serve. Interaction with the owner before purchase was extremely helpful. We purchased a pole as a gift to be installed 1000 m... See more

Company replied

Rated 5 out of 5 stars
Verified

I would highly recommend this company. They were very professional and serviced oriented. The repaired our flagpole within a couple of days of me calling them. I will definitely call them on any fu... See more

Company replied

Rated 5 out of 5 stars
Verified

Lenora is outstanding in welcoming and understanding. After some discussion with me, and her Boss on a conference call, she identified the exact part needed (Flagpole topper, American Eagle, wings sp... See more

Company replied


Company details

  1. #4 of 7 best companies in Construction Company
  2. #4 of 9 best companies in Flag Store

Written by the company

In business for over 59 years, and second-generation family-owned as well as second-generation veteran-owned, we specialize in commercial and residential flagpole installation, service, and sales. We also offer only US-made flags, banners, and custom corporate flags for sale. We install only commercial-quality flagpoles, even at residences. We do not install inexpensive sectional or telescoping flagpoles, though we do offer them for sale at our Raleigh, NC location. Whether it is a 100' flagpole for your industrial complex or a 65' flagpole on top of your office building or hotel, or a beautiful 20' flagpole for your home, we have the expertise to help you with your project. We also service and repair flagpoles. We have been climbing and repairing flagpoles, and painting flagpoles for over 59 years! An experienced flagpole climber is far less expensive than hiring a crane and a crew to lift someone, who might not have the experience required in the first place, up to do the repairs. If you are interested in a proposal, please submit an RFP to our email address at sales@capitolflagandflagpole.com for a prompt response!9


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

101 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Advertisement
Rated 1 out of 5 stars
Verified

Phone calls never returned

Phone calls never returned. Appt never scheduled. Left msg what I wanted and how much more would it cost and asked about equipment being used as we are enclosed by a fence. No response

Date of experience: December 20, 2024

Rated 5 out of 5 stars
Verified

Veteran Owned and Great communication

Veteran Owned and Great communication. 🇺🇸🇺🇸

Date of experience: June 08, 2025

Capitol Flag & Flagpole Company LLC logo

Reply from Capitol Flag & Flagpole Company LLC

Rusty, thanks for the great review man! Anytime you need anything, service, flags, etc, let me know!

Rated 5 out of 5 stars
Verified

Above and Beyond

Mr Murphy went above and beyond to accommodate us. He opened the store just for us and emailed the invoice. It was so convenient. Thank you, sir.

Date of experience: May 27, 2025

Capitol Flag & Flagpole Company LLC logo

Reply from Capitol Flag & Flagpole Company LLC

Wow, thanks so much for your kind words, i really appreciate it, but especially the opportunity to serve you. Come back anytime and I will help the best I can!

Rated 5 out of 5 stars
Verified

I would highly recommend this company

I would highly recommend this company. They were very professional and serviced oriented. The repaired our flagpole within a couple of days of me calling them. I will definitely call them on any future repairs or inspections.

Date of experience: May 17, 2025

Capitol Flag & Flagpole Company LLC logo

Reply from Capitol Flag & Flagpole Company LLC

Miss Locke, It was an absolute pleasure dealing with you and I am so proud to hear you say that we met your expectations!

Advertisement
Rated 5 out of 5 stars
Verified

timely and efficient.

Date of experience: May 20, 2025

Capitol Flag & Flagpole Company LLC logo

Reply from Capitol Flag & Flagpole Company LLC

Thanks for the review! So glad we met your expectations, let us know if we ever fail to.

Rated 4 out of 5 stars
Verified

I have never sent a review on anyone. You are correct, the one star is not correct. There was no fault assigned to your company. Your employees quick correction does indeed show that it was a mistake!

Well I had to call to see why I had not received any confirmation or feedback on my order. Very nice lady apologized and looked it up. She said it looked to her like my order had shipped to the wrong address, even though she had order and it was correct there.
She was very nice, and said it will go out again yesterday 🤔

Date of experience: May 06, 2025

Capitol Flag & Flagpole Company LLC logo

Reply from Capitol Flag & Flagpole Company LLC

Lynn Thanks so much for the correction. I told my office staff to put $10 of store credit on your account for the next time you purchase, just as our way of saying thank you.

Rated 5 out of 5 stars
Verified

I have wanted a Yardarm Flagpole for years.

I have wanted a Yardarm Flagpole for a long long time. Once I made the decision to purchase one I spent a long time talking to various Flagpole companies about purchase and installation. Capitol Flag & Flagpole was far superior in their patience in answering all question. They provide not only the office phone number for customers but also the owner's cell phone number. They are fully certified and insured for the installation process as well as their maintenance and repair programs. I have completed the ordering process and as soon as my special order flagpole is received by them, we will get the flagpole that I've wanted for years installed and I will provide a final review at that time, but I know I'll be completely happy and satisfied.

Date of experience: April 29, 2025

Capitol Flag & Flagpole Company LLC logo

Reply from Capitol Flag & Flagpole Company LLC

Mr. Harp, It has been a pleasure working with you, and I assure you, you wont be dissappointed!

Rated 5 out of 5 stars
Verified

Very nice

Product was very nice. We would like to do some more ordering in the future.

Date of experience: April 03, 2025

Capitol Flag & Flagpole Company LLC logo

Reply from Capitol Flag & Flagpole Company LLC

Mr. Rogers, thank you so much for your patronage and trust. We really appreciate it and are proud we did a good job for you!

Advertisement
Rated 5 out of 5 stars
Verified

Excellent patriotism for fellow veterans

In the process of going through all the planning and details of ordering the flag pole my experience with working Clifton and Patrick was beyond precise and excellent. Can’t wait to see the finished product.

Date of experience: April 12, 2025

Capitol Flag & Flagpole Company LLC logo

Reply from Capitol Flag & Flagpole Company LLC

Bob, Thanks so much for the positive review sir, we really appreciate it!

Rated 5 out of 5 stars
Verified

I got exactly what I wanted for exactly…

I got exactly what I wanted for exactly what was proposed/offered. I sincerely believe, if you're going to put a flagpole on your property, and fly the nations flag, invest in this. Don't settle for something cheap. You're just throwing your money away.

Scheduling is a bit of an issue though. So stay on top of it. They're super busy people.

Date of experience: April 11, 2025

Capitol Flag & Flagpole Company LLC logo

Reply from Capitol Flag & Flagpole Company LLC

Michael, Thanks so much for your patience. Staying booked out 6 weeks between homeowner installs like yours, and all our state and county government contracts can make it hard to manage, especially when you throw weather into the mix. In any case, we are so glad you gave us the opportunity to serve you, and we are happy that you are happy with your flagpople!

Rated 5 out of 5 stars
Verified

Excellent workmanship

Excellent workmanship. Fast service and communication.

Date of experience: April 09, 2025

Capitol Flag & Flagpole Company LLC logo

Reply from Capitol Flag & Flagpole Company LLC

Thanks so much for your continued support Sean!

Rated 5 out of 5 stars
Verified

The order was quick

The order was quick, easy and accurate. The requested items arrived in a timely manner and whenever there were questions, the company representative responded with a knowledgeable answer.

Date of experience: March 31, 2025

Capitol Flag & Flagpole Company LLC logo

Reply from Capitol Flag & Flagpole Company LLC

Ken, Thanks for letting me know we met or exceeded your expectations!

Advertisement
Rated 5 out of 5 stars
Verified

Excellent local company

This a great local company to work with. Attention to detail is great and customer service is top notch. You will not regret choosing Capitol Flag & Flagpole for all of your flag related needs.

Date of experience: March 15, 2025

Capitol Flag & Flagpole Company LLC logo

Reply from Capitol Flag & Flagpole Company LLC

Thanks! We really appreciate you taking the time to submit this, and we are so glad we met your expectations. Let us know in the future if we can be of further service.

Rated 5 out of 5 stars
Verified

This company is outstanding

This company is outstanding! They are excellent at communication with their customer, they’re punctual, and do great work at a fair price.

Date of experience: March 14, 2025

Capitol Flag & Flagpole Company LLC logo

Reply from Capitol Flag & Flagpole Company LLC

Wow Matthew, thanks for the glowing review! We are happy and proud that you chose us, and that you are happy with our work. Thanks so much!

Advertisement
Rated 5 out of 5 stars
Verified

These folks know flags!!!

Date of experience: March 14, 2025

Capitol Flag & Flagpole Company LLC logo

Reply from Capitol Flag & Flagpole Company LLC

Shannon, thanks a bunch, we really appreciate the opportunity to serve you!

Rated 5 out of 5 stars
Verified

Sales representative was very helpful.

Sales representative was very helpful.

Fast shipping.

Date of experience: March 03, 2025

Capitol Flag & Flagpole Company LLC logo

Reply from Capitol Flag & Flagpole Company LLC

Great to hear Michael, Ill let the team know. Let us know any time we can help

Rated 5 out of 5 stars
Verified

We have done repeat business with…

We have done repeat business with Capitol Flag and Flagpole Co. The people there are easy to deal with.

Date of experience: March 10, 2025

Capitol Flag & Flagpole Company LLC logo

Reply from Capitol Flag & Flagpole Company LLC

Always a pleasure to work with you guys too, thanks so much for the kind words, were glad we were able to assist!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look