cantonaquatics.com Reviews 3

TrustScore 3 out of 5

2.8

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

2.8

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

Rated 1 out of 5 stars

If I could rate them less than 1 star I…

If I could rate them less than 1 star I would. They only sent me two of the plants I ordered. Then they said they would refund me for the others but never did. Then weeks later they send me three bags full of slime! I have tried getting a refund multiple times but they will not respond. They even blocked my phone number so I could not call. So not use them!

Date of experience: May 15, 2025

Advertisement
Rated 1 out of 5 stars

The worst

The worst! they say orders ship in 1-2 days. I received my orders 3 weeks after ordering, which is unacceptable in my book. THEY DO NOT RESPOND TO INQUIRES. NEVER AGAIN FOR ME! I suggest avoiding this place like the plaque.

Date of experience: January 05, 2025

Rated 1 out of 5 stars

Did not deliver (UPDATED AGAIN!!!)

I purchased one plant + 5 more. I was charged for the whole thing. They only shipped me one plant. I emailed them. I also used the contact form on the website. They did not reply. Disgusting waste of time and money. My order is 1611962173.

Updated: Apparently they did not have access to power due to the outage in Texas. They finally responded. Will change once shipment arrives.

Updated again: I almost forgot about these trash until I saw an email from them yesterday about one of their new plants with a coupon for it. They still did not deliver the rest of the plants.

Date of experience: February 12, 2021

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look