Canine HealthCheck Reviews 249

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars
Verified

I've not considered testing any of my border collies until my 5 yr old competition dog was diagnosed in May with PRA. Though he does not have the PRA gene that is currently covered. I hope the mutate... See more

Company replied

Rated 4 out of 5 stars
Verified

I would give 5 if didn’t forget my 3 dogs made delayed 2 weeks plus one of IVDD result ( all 3 my toy poodles ) if it is common on small size breed then why it is risk? But at least promised I will... See more

Rated 5 out of 5 stars
Verified

Used canine once before and was satisfied. Used again for two puppies and received results in 10 days! Amazing how quick I got my results very happy. Easy to read and understand which is a huge plus.... See more

Rated 3 out of 5 stars
Verified

Your results are just too hard to read and print. Would also like for you to test for co/co. (It would be nice to have a short summary of color and health finding at the beginning) I’ll probably use a... See more

Company replied


Company details

  1. Veterinarian

About Canine HealthCheck

Written by the company

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The Canine HealthCheck® is the largest genetic screen on the market, offering more than 325 disease and trait tests to better understand your dog’s health. You will receive quality results with an accuracy rate of 99% within 14 days or less from sample receipt. Visit our page to learn more!
 
Learn More!
Check out our other products from Genetic Veterinary Sciences, Inc. for your other furry family members!
 
My CatScan
Paw Print Genetics

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

249 reviews

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Hasn’t replied to negative reviews


Rated 5 out of 5 stars

Could not ask for better

I have had multiple dogs tested with this company. I have also called many times and required support or reminders on how to read particular results or question the sample or general IT questions. The staff answering the phone are kind and friendly and very helpful. When the geneticist returned my call, he was extremely helpful in every way imaginable. I would highly recommend paw print genetics and canine health check as they are systemic organization is above all else.

Date of experience: November 07, 2024

Rated 1 out of 5 stars

Fraud

This compamy sent me a false label. So this is a company engage in fraud. I have reported my case to the police. So they are just criminals.

Eva Frisk

Date of experience: October 18, 2024

Rated 5 out of 5 stars
Verified

love this lab

love this lab, they are quick and helpful. You can get so much useful information for your breeding program to produce better dogs!

Date of experience: March 01, 2022

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Reply from Canine HealthCheck

Thank you so much for your review, we are glad to hear you had a positive experience with us!!

Rated 1 out of 5 stars
Verified

Website doesn’t even work!

I can’t even log in to view my results!! And when you call you get a voicemail. When you finally talk to someone it’s some rude women who basically says it’s not her problem and to just wait it out. 5 days ago I called and she told me it could take up to 10 days (which will exceed my 2 week mark for results) when I called back today I got THE SAME answer. Tell me why I spent almost $1000 for a service I can’t even access? I switched from another provider to CHC for what, my money to be thrown away? I am not happy.

So in their reply to me it says all customers were notified and no they were not!! I have several breeder friends who had NO idea either. They’re lying and I shouldn’t have to call and call AND CALL (took 65 calls today) to get any info!! Not to mention tell me how when I was told 5 days ago up to 10 days and then today told the same thing?! It’s a lie and I will be contacting the BBB and any other agency I can if I have to.

Date of experience: December 05, 2022

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Reply from Canine HealthCheck

Hello, we are sorry about your experience with our company. To improve our service, we have upgraded our systems and are in the process of migrating data. This process may take up to 10 days and we will notify our customers when it is completed. We have communicated this system upgrade with our customers. Your orders and testing results remain in your account. If you would like your results pulled, please contact us, and we can share with you in the meantime. Please let us know if you have any further questions or concerns. Thank you.

Rated 5 out of 5 stars
Verified

I put all my trust in getting back…

I put all my trust in getting back accurate test resuts. I never have to worry with Canine HealthCheck.

Date of experience: November 30, 2022

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Reply from Canine HealthCheck

Thank you so much for your review!

Rated 5 out of 5 stars
Verified

Cost effective health and trait testing

I’m a breeder and Canine Health Check gives me the ability to screen all of my breeding and potential breeding dogs. It gives me everything I need in one test.

Date of experience: November 30, 2022

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Reply from Canine HealthCheck

Thank you so much for your review!

Rated 5 out of 5 stars
Verified

Best service hands down

Best service hands down. I've never been disappointed with this company. We've been using them for a couple of years.

Date of experience: October 27, 2022

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Reply from Canine HealthCheck

Thank you for your review!

Rated 4 out of 5 stars
Verified

I had a great experience!

Directions were easy to follow and everything was fairly quick!

Date of experience: October 21, 2022

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Reply from Canine HealthCheck

Thank you for your review!

Rated 5 out of 5 stars
Verified

timely and accurate tests

My go to as a breeder of GSD's. For the number of tests and coat color genetics the cost is more than fair. I always get my results in under 2 weeks as well.

Date of experience: October 18, 2022

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Reply from Canine HealthCheck

Thank you for your review!

Rated 5 out of 5 stars
Verified

Prompt in returning results

Prompt in returning results. I appreciate the explanations that were included in the report. Your company has made this affordable for every "keeper".

Date of experience: October 10, 2022

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Reply from Canine HealthCheck

Thank you for your review!

Rated 4 out of 5 stars
Verified

The only thing I wish…

The only thing I wish you showed with the intensity sub loci like embark does. Otherwise definitely more tests and more reliable.

Date of experience: October 07, 2022

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Reply from Canine HealthCheck

Thank you for your review, we appreciate your feedback and suggestion!

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