Blackwater Aquatics Reviews 200

Great services

Date of experience: June 29, 2025

Robust and healthy bettas, packed well and absolutely thriving. Would 100% recommend to anyone looking to raise gorgeous betta fish outside the norm of a fancy store betta.

Date of experience: June 26, 2025

Outstanding service! Fish arrived happy and healthy.

Date of experience: June 19, 2025

My first order from BWA arrived with 4 of 6 bags all or mostly dead, maybe a household toxin or UPS mishandling. Sad, unfortunate, but stuff occurs. BWA did replace all of the dead fish, with the second package arriving all in excellent health, plus an extra rainbowfish and two juvenile male B. albimarginata. GREAT communication, no questions live guarantee, BWA is an outstanding outfit I will be happy to do business with in the future. Although, as an avid breeder, gifting me male Albi's assures a near future purchase of females, probably from BWA, so their 'I'm sorry' was also a shrewd business move.

Date of experience: June 18, 2025

He got here quick, is healthy and adjusting to his tank nicely. Can't wait to see how he grows

Date of experience: June 25, 2025

fish came in alive and was eating the next day after 2 day shipping

Date of experience: June 16, 2025

The betta arrived near dead laying on its side for hours. It eventually righted itself but was stationary on the floor of the aquarium hiding 99%!of the time. I put live food in front of it multiple times and never saw it eat. Never saw it approach the surface. On fifth day I found it on floor. I had been warned about that. Even when I saw the betta its colors were washed out. I had such great expectations and this turned out to be a totally negative experience. What could supplier do better - be honest when fish arrives injured. Don’t put it on the buyer to nurse the fish back to help. This fish was alive, but barely and you knew it! I bought a $5 betta at LFS last night and it is the centerpiece of my tank now. Never again!

Date of experience: June 19, 2025

A great experience over all. I live relatively close so I did local pickup. Getting a chance to see how much care and dedication they spend on their fish. Far and above what you will get most other places. One of if not the only places to get truly unique Bettas.

Date of experience: June 18, 2025

I have been doing business with Blackwater Aquatics for at least 5 years and have always found the fish they ship to be healthy, professionally packed and often unavailable from other businesses. They are wild betta experts with great customer service, helpful answers and web articles. Lastly, they really care about the safe arrival of their fish and work to ensure both customer and fish have a good experience.
Rodney Walter

Date of experience: May 28, 2025

Fish live, me like when fish live

Date of experience: May 20, 2025

Date of experience: May 20, 2025

Anh is super great and answers all of my questions on Instagram. Seeing the fish in person is just something else, and I ended up changing my mind on which betta pair to ultimately buy. The unimaculata complexes are underrated.

Date of experience: May 23, 2025

The product was great. Communication could use improvement as it takes a while to get an answer through email. But great experience!! Thank you BW Aquatics!!!

Date of experience: May 20, 2025

First time ordering wild bettas and fish online. The betta brownorum I bought arrived well packed and in great shape. Would definitely buy from them in the future

Date of experience: May 13, 2025

Ordered a breeding pair of Betta antuta. They shipped out and made it to me safely overnight. The fish were immediately lively and explorative.

Rich was really helpful during the shipping period. The packaging was well done too.

I will definitely purchase from here again.

I'm already enjoying watching the bettas moving into and out of the flower pots in their holding tank :)

Update as of 6/28/25:

The two Betta antuta have officially breed! I now have a couple dozen tiny baby dragons :) Excited to watch them grow up and to move them out into the market so that others can hopefully continue to breed these beauties.

Date of experience: May 20, 2025

Communication was a plus!
They informed me about a possible problem with the fish I ordered.
They held off the order until the fish problem was corrected.
All fish arrived alive and the instructions for adding the fish to the tank were excellent.

Date of experience: May 06, 2025

The bettas arrived alive, after several days the male still has very little color, looks nothing like the picture shown when I ordered the betta.

Date of experience: April 29, 2025

The customer service was amazing. They were able to quickly assist me with my issue and were incredibly kind. I will definitely be purchasing another Betta in the future!

Date of experience: May 06, 2025

These guys always hit a home run! The combination of quality, health, collection-location availability, great shipping, and awesome communication (I could go on), make them THE place for serious aquarists looking for the fish that are so hard to find elsewhere (I'm a parosphromenus nut)!! I WILL work with them again.

Date of experience: February 26, 2025

Very healthy Betta, great customer service, and super fast shipping.

Date of experience: March 27, 2025