Buyhearingaid Reviews 42

When I contacted David Brown, he answered all the questions I had about buyhearingaid.com and their online purchasing business model. He was very responsive to my request and I’ve already had a visit with their Audiologist in a telehealth call. Very pleased.

Date of experience: June 19, 2025

Purchase was easy, clear and fast.Price was the lowest I could find. Customer service is top notch, courteous no hassel. What more could you ask for?

Date of experience: June 20, 2025

They did their utmost to overcome difficulties caused by the bank's blockage of a credit card, never losing patience to solve the problem which, in the end, was sucessfully solved.

Date of experience: June 18, 2025

Very prompt delivery and product is exactly what I needed - thank you!

Date of experience: June 17, 2025

Great reviews, needed to make sure it's not a SCAM, price was so good to be true. But I am glad I did it, the audiologist who tested my hearing capacity was charging over the price I can afford. I received my hearing aid in less than a week and one day sooner as promised. And it works great per the audiogram that I submitted to them.

Date of experience: June 16, 2025

I have tried hearing aids at COSTCO, and been disappointed with the quality of the models available. My UHC Med Adv only allowed certain models at a hearing center with a pretty high copay. After shopping online, I settled on buyhearingaid.com. Mike Smith was great, he helped me with a competitive price, on TOP of the line models, but more important to me, he followed through on exactly what he promised. I received each of the items I ordered. One of my concerns was necessary adjustments after receiving the hearing aids. I had my first service appointment this week and was pleased with the woman who helped me. I know I will likely need at least a couple more to get everything adjusted, but feel confident they will help me as Mike promised. If not I will update this review in a follow up. I can highly recommend buyhearingaid.com

Date of experience: June 19, 2025

I spent a lot of time studying the hearing aid market and selecting the best hearing aid for me. I then searched hard for the best price. BuyHearingAid.com beat everyone else by a longshot on price and they delivered what they promised quickly and accurately. I'm a very happy customer.

Date of experience: June 17, 2025

Fast delivery but waiting to receive the hearing aid from my brother

Date of experience: June 11, 2025

I was nervous about ordering hearing aids online. The prices seemed too good to be true because they were less than half of what my normal provider was asking. The sales people were knowledgeable and polite. When I needed some hearing aid adjustments, I had an appointment the very next morning. The audiologist took her time to explain and answer each of my questions.

Date of experience: June 11, 2025

I have been in the customer service business for over 40 years and consider my self a consummate professional and a connoisseur in that field.
I have been amazed by customer service, product knowledge and attention to detail demonstrated by Parvesh and Mike, the two gentlemen with whom I had the pleasure to deal with.
In the end I'm now the owner of two very high end, a Signia Silk 7ix Charge and Go CROS/BICROS and a Signia Pure Charge and Go 7ix rechargeable hearing aids.
The best thing about the whole experience is , that I have Zero doubts in mind that in case there is a problem in future with the devices, these two gentlemen will do whatever is needed to get that issue resolved.
Asmai.

Date of experience: June 03, 2025

Hearing aid charger was just what I was looking for. Delivery was prompt and actually faster than I expected. Great service!

Date of experience: May 19, 2025

I am receiving information I need to know to make a good decision.

Date of experience: May 07, 2025

I can hear better than my previous device. How to adjust volume when I needed. Jabra can just press to unit to adjust low and high. The voice I heard is more crisper between words and syllables. Better product money worthwhile.

Date of experience: May 04, 2025

Wonderful product and marvelous service. David Brown is very knowledgeable and helpful. I will buy from this company, again, if needed.

Date of experience: May 18, 2025

I have reached out the live chat for some help and Mike Smith helped me a lot! Perfect purchase experience and I can wait to try the product!

Date of experience: May 15, 2025

Very professional, friendly and courteous customer service and knowledgeable about there product.

Date of experience: May 05, 2025

The process of buying the hearing aids was seamless. Prompt responses and fast service. I also ordered a TV streaming device, thinking it might help when watching TV. However, when I tried to hook it up, it wouldn't connect properly. It turned out that since I have a sound bar, there was an additional needed. Since I was having no trouble hearing the TV without the streaming device, I chose to send it back. This was the only hiccup in the whole transaction. The rep wanted me to just send it back with no documentation. When I said that I had never returned anything to any company without a return documentation and that I want something. He had to speak to a supervisor to get me a return label. Other than that little lack of training for that rep I couldn't be happier with the whole process.

Date of experience: May 01, 2025

If you want to save a lot of money on any set of hearing aids then Buyhearingaid.com is the place for you. I saved over $2800 on a set vs my audiologist and could not be happier. They live up to every promise they make and go above and beyond to make the client happy.

Date of experience: April 02, 2025

You had the best price I could find for a new charger. I thought it was being shipped USPS but was surprised when I found out it was Fedex and would only take a couple of days to receive.

Date of experience: April 09, 2025

Needed a second charger for my new hearing aids. Your site had exactly what I needed and better pricing than some of the other suppliers.

Date of experience: April 06, 2025