Verified
They make returning parts easy and seamless. I've never dealt with a company before that made it so easy to do a return. Stellar job!
Company replied
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Review summary
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See what reviewers are saying
Verified
BFAP always seem to have exactly what I need when no one else can get it for a couple weeks. I have not had a ton of interaction with the support team or customer service, but the experiences I've had... See more
Company replied
Verified
My order was perfect and in excellent shape. It arrived faster than requested, the care in boxing the item was perfect; it wasn't able to move around in the box. The return label and instructions to... See more
Company replied
Verified
Buyfirealarmparts had exactly what i needed, package delivered very quickly, and product worked perfect. With that positive experience i called and chatted with Nikki about other products that i wil... See more
Company replied
Company details
- #1 of 10 best companies in Electronic Parts Supplier
- #1 of 4 best companies in Electronics Repair Shop
Written by the company
Everything from our extensive catalog, same day UPS shipping and hassle-free returns is designed to help you get the right parts - fast. Whether you’re looking for hard-to-find or replacement parts, a quick repair, or advice, our team is ready with friendly expertise.
Contact info
1716 North Commerce Parkway, 33326, Weston, United States
- 8883032656
- sales@buyfirealarmparts.com
- buyfirealarmparts.com
4.8
Excellent
509 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
Verified
Easy
They make returning parts easy and seamless. I've never dealt with a company before that made it so easy to do a return. Stellar job!
Date of experience: May 27, 2025
Reply from Buy Fire Alarm Parts
Making the process easy for our customers is exactly what we strive for. We truly appreciate your feedback and look forward to assisting you again in the future!
Verified
Easy site for ordering parts and they…
Easy site for ordering parts and they get delivered quickly.
Date of experience: May 12, 2025
Reply from Buy Fire Alarm Parts
Thank you for your review! We’re happy to hear your order arrived quickly.
Verified
Quick turn around.
Date of experience: May 14, 2025
Reply from Buy Fire Alarm Parts
Thank you for taking the time to give us a review.
Verified
Always get great service and honesty....
Date of experience: May 06, 2025
Reply from Buy Fire Alarm Parts
Thank you for your review! We value your business.
Verified
Reply from Buy Fire Alarm Parts
Thank you for your review! We value your business and appreciate your feedback.
Verified
Fast and easy very helpful sales people…
Fast and easy very helpful sales people great work guys.
Date of experience: May 06, 2025
Reply from Buy Fire Alarm Parts
Thank you, it is our goal to give you a smooth customer experience.
Verified
Didn't test function of the repair…
Didn't test function of the repair before return. Although they refunded cost the time spent pulling and reinstalling the parts was wasted time.
Date of experience: April 29, 2025
Reply from Buy Fire Alarm Parts
We’re sorry to hear you weren’t happy with the repair service you received and apologize for the inconvenience and the time lost during the process. That’s definitely not the experience we want our customers to have. We tested the system as thoroughly as we could based on the details provided, but we understand that things didn’t work out the way either of us had hoped. We appreciate you taking the time to share your feedback and if there’s anything else we can do, feel free to reach out.
Verified
The had the product we needed
The had the product we needed. Got it to us in timely manner. Bought our old system back.
Date of experience: April 25, 2025
Reply from Buy Fire Alarm Parts
Thank you for your review! We value your business and appreciate your feedback.
Verified
all good to the end
Date of experience: April 23, 2025
Reply from Buy Fire Alarm Parts
Thank you for letting us know everything went smoothly for you.
Verified
Reply from Buy Fire Alarm Parts
Thank you for your review! We value your business and appreciate your feedback.
Verified
Always there when I need them...
BFAP always seem to have exactly what I need when no one else can get it for a couple weeks. I have not had a ton of interaction with the support team or customer service, but the experiences I've had, have been top tier.
Date of experience: April 18, 2025
Reply from Buy Fire Alarm Parts
Thank you for the kind review! We’re glad to hear we’ve been able to provide what you need when others couldn’t. We also appreciate your feedback on our support team, and we look forward to continuing to serve you in the future.
Verified
Great Service!!
Fast service, little pricey, will use again in future. they have many boards that are no longer made, great to be able to get replacement for older equipment that we have in field.
Date of experience: April 16, 2025
Reply from Buy Fire Alarm Parts
Thank you for your feedback! We’re glad to hear you were satisfied with the service and that we could help you find a replacement. We appreciate your business and look forward to assisting you again in the future!
Verified
I call customer service and they were…
I call customer service and they were very helpful. Everything went smoothly.
Date of experience: April 02, 2025
Reply from Buy Fire Alarm Parts
Thank you for the review. It's our goal to give you a smooth customer experience.
Verified
Reply from Buy Fire Alarm Parts
Thank you, we value your business.
Verified
Emergency Fire Alarm situation was at…
Emergency Fire Alarm situation was at hand
(sk 5808)
Hunter and Bill made it simple on my end.
Buy fire alalrm parts to the Rescue!!
Thank you from:
Eric soovajian (owner)
life safety systems
Veteran United States Army
101st Airborne Division
Air Mobile
Ft Campbell Ky
Date of experience: March 21, 2025
Reply from Buy Fire Alarm Parts
Thank you for your review! We’ll be sure to let Hunter and Bill know they’re appreciated. And most importantly, thank you for your service. We truly value our Veterans.
Verified
using the website is very helpful with…
using the website is very helpful with hard to find alarm parts
Date of experience: March 19, 2025
Reply from Buy Fire Alarm Parts
We're glad to hear that our website made it easier for you to find those hard-to-find parts.
Verified
Excellent Service and Support
Date of experience: March 10, 2025
Reply from Buy Fire Alarm Parts
Thank you for your review!
Verified
It was easy to order
It was easy to order, prices were good and shipping was prompt.
Date of experience: March 07, 2025
Reply from Buy Fire Alarm Parts
Thank you for taking the time to give us a review.
Verified
Easy to use website
Easy to use website. Everything showed up quickly.
Date of experience: March 10, 2025
Reply from Buy Fire Alarm Parts
Thank you for your feedback! We're glad to hear you found our website easy to navigate.
Verified
Sent part down for repair
Sent part down for repair. They did a great job and fast.
Date of experience: March 04, 2025
Reply from Buy Fire Alarm Parts
Thank you for your feedback! We're glad we could get your part repaired quickly and to your satisfaction.
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