Dennis makes purchasing airline tickets very easy and at a good price. He’s very efficient and gets information back to us immediately. We are very pleased with Buy Business Class and will continue to... See more
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We recently purchased international business class tickets through Buy Business Class. We worked with Dennis, who provided us with excellent service. He got us a great deal and went to great lengths... See more
Travis Kurt was exceptional! He spent hours working on flights for my friend and I, back and forth, three way calling, it was remarkable! I can’t remember ever having someone in the travel industry ta... See more
Dennis provided excellent customer service and was responsive to our requests. We were given several options based on our needs. His follow through once we selected our travel dates and flights was s... See more
Company details
- #74 of 204 best companies in Travel Agency
- #21 of 39 best companies in Airline Ticket Agency
- #21 of 47 best companies in Flights Search Site
Written by the company
Enhancing your air traveling experience, that is what Buy Business Class is all about. We believe in offering our customers with the value for money cheap first class flight deals minimising their costs and helping them explore the world according to their budget and plans. In other words, it won’t be wrong in saying that we, as a leading online travel agency help our customers find the exclusive air ticket prices and deals in a very innovatively invigorating way using the most high-end and cutting technology possible making our customer’s air traveling experience an absolutely seamless one. So, if you are looking for a luxury travel experience then book your business class air tickets now! Call +1 (888) 322-7999 for special discounts and offers.
Contact info
180 North Stetson Avenue Chicago, 60601, Chicago, United States
- +1 (888) 322-7999
- info@buybusinessclass.com
- buybusinessclass.com
Replied to 20% of negative reviews
Typically replies within 2 weeks
EMMA WENT BEYOND TO HELP ME WITH MY…
EMMA WENT BEYOND TO HELP ME WITH MY TICKET. I LOVE HERE AND WILL USE YOU GUYS AGAIN WHEN IT FITS MY ITINIERARY.
Date of experience: July 07, 2025
Title: Extremely Disappointing Experience
I am extremely disappointed with how BuyBusinessClass.com, and specifically their agent who handled the cancellation and refund of my elderly parents’ international tickets.
We had booked two round-trip business class tickets for my parents (both in their 80s) to fly from JFK to Shanghai on June 10th, 2025. Due to a medical emergency, my father was advised by his doctor not to travel. The airline — Cathay Pacific — after received valid documentations from the hospital and doctor's office, kindly waived all penalties and confirmed they would authorize a full refund through the travel agency.
Despite this, BuyBusinessClass repeatedly gave us conflicting and misleading information. Initially, they claimed a partial refund was possible, then insisted we “upgrade” to fully refundable tickets by paying more upfront. Later they backtracked again. This caused weeks of confusion and stress, especially given my parents’ fragile health and the urgency of the matter.
Worse, after I directly secured the refund myself from Cathay Pacific — without any meaningful help from BuyBusinessClass — their agent threatened me over text messages to remove a negative review that I did not even post. This behavior was not only unprofessional but deeply unethical.
I’ve never experienced such poor service and blatant attempts to mislead a customer. Their lack of transparency, shifting refund policies, and coercive communication practices are unacceptable. No one should be subjected to this kind of treatment — especially when dealing with family health emergencies.
I do not recommend this agency to anyone, especially if you value honesty, accountability, or basic professionalism. I hope this review helps others avoid similar hardship.
Date of experience: June 10, 2025
Very good service
Date of experience: July 07, 2025
Chris Lee was very helpful and was…
Chris Lee at BuyBusinessClass was very helpful and was great about follow through. I have used him twice this year and been happy both times. I will use him in the future.
Date of experience: July 01, 2025
Great Service, good price…
Dennis makes purchasing airline tickets very easy and at a good price. He’s very efficient and gets information back to us immediately. We are very pleased with Buy Business Class and will continue to use them. Highly recommend!
Date of experience: July 02, 2025
Representative was able to clearly…
Representative was able to clearly communicate choices with pros and cons. He understood our complex requirements and was able to meet them at a good savings.
Date of experience: June 30, 2025
Excellent Service and Unbeatable…
Excellent Service and Unbeatable Business Class Fare
Used them for the first time today to book a business class flight, and I was thoroughly impressed. A direct flight wasn’t available from my departure city, but the agent managed to secure business class seats on both legs at an exceptional rate. The agent was highly responsive and professional throughout the process. I also appreciated that they don’t charge you until the ticket is actually booked — a reassuring layer of transparency. Highly recommend!
Date of experience: July 02, 2025
The agent is very helpful.
Date of experience: June 30, 2025
Rocky Stoll did a phenomenal job!
We worked with Rocky Stoll and he did a phenomenal job. He went beyond the call of duty to ensure that we got our tickets at a great deal.
Rocky, thank you very much! You're a Rock Star:)
Date of experience: June 19, 2025
Phenominal booking experience.
They make the process totally effortless.
Date of experience: June 25, 2025
Fast service
Our request was taken care of very fast and we were given a couple of options. Martin Carti has been very dedicated to complete the booking ASAP.
Date of experience: June 26, 2025
Rocky was very helpful explaning all…
Rocky was very helpful explaning all issues
and working out a cost we could use
Date of experience: June 22, 2025
Agent Mahi Baltman was very helpful in…
Agent Mahi Baltman was very helpful in getting us a reasonably priced airfare from San Franciso to Athens.
Date of experience: June 26, 2025
Alice did a great job for us
Alice did a great job for us. She was a pleasure to work with.
Date of experience: June 26, 2025
Chris was easy to deal with
Chris was easy to deal with
He has helped us before and the last trip went well
Pricing was competitive, but my wife and enjoyed working with Chis to find the best options
Date of experience: June 24, 2025
Excellent service by Saiba and Mr Jio .
Date of experience: June 25, 2025
We had a very positive experience…
We had a very positive experience working with Veer. He gave us a good deal and was helpful throughout the process
Date of experience: June 24, 2025
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