Buy Boat Fridges Reviews 77

TrustScore 5 out of 5

4.9

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

Review summary

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's exceptional customer service, highlighting the team's quick response times and helpfulness. Consumers appreciate the staff's knowledge and willingness to go the extra mile to ensure they get the correct product and that their needs are met. People also value the clear communication throughout the ordering and delivery process. Consumers report positive experiences with the delivery service, noting prompt and efficient shipping. Many reviewers specifically mention the helpfulness and expertise of individual staff members, who provide guidance on product selection and technical details. Customers express confidence in the company's ability to provide the right products and support, making the overall experience a positive one.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars
Verified

Amazing Customer Service! The team at BBF is always very quick to respond and get orders passed through. Whether it's generally inquiries or asking about specific parts needed, they are extremely help... See more

Company replied

Rated 5 out of 5 stars
Verified

Very helpful making sure I got the correct part . Also went above and beyond helping with shipping as part was needed in an expedited manner .

Company replied

Rated 5 out of 5 stars
Verified

It’s as if they were waiting for my call, and didn’t have anything else going on. Very helpful with my situation and getting me what I was looking for.

Company replied

Rated 5 out of 5 stars
Verified

Masoud makes my sourcing experience great. As a designer and sales person myself, in interior design, I find it so much easier as a sailing catamaran owner to source from someone who not only knows th... See more

Company replied


Company details

  1. #2 of 18 best companies in Appliance Store
  2. #1 of 2 best companies in Marine Supply Store
  3. #1 of 1 best companies in Refrigerator Store
  4. #1 of 6 best companies in RV Supply Store

Written by the company

We are a leading supplier of high-quality refrigeration systems for boats, yachts, and other marine vessels. Our team is made up of experienced professionals with extensive knowledge of the marine industry and a passion for providing the best solutions for our customers. At Buy Boat Fridges, we understand the unique challenges of keeping food and drinks cold on a boat, which is why we offer a wide range of reliable, energy-efficient refrigeration options. Whether you need a compact fridge for a day trip or a custom-designed refrigeration system for a larger vessel, we have the expertise and products to meet your needs. We are committed to providing our customers with high-quality boat fridges at competitive prices. Our range includes a variety of sizes and styles to suit different boat sizes and layouts. Vitrifrigo Marine and RV REFRIGERATORS, FREEZERS AND ICE MAKERS.


Contact info

4.9

Excellent

TrustScore 5 out of 5

77 reviews

5-star
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1-star

Rated 5 out of 5 stars
Verified

Worked with people that really knew…

Worked with people that really knew what they were talking about. Thank full about that.

Date of experience: June 02, 2025

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Reply from Buy Boat Fridges

Dear Glen,
Thank you so much for your kind words! We're thrilled to hear you had a positive experience and felt confident in the expertise of our team. We truly appreciate your feedback and are grateful for the opportunity to work with you.
Enjoy your new Vitrifrigo C115IBD4-F-2

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Rated 5 out of 5 stars
Verified

Very helpful making sure I got the…

Very helpful making sure I got the correct part . Also went above and beyond helping with shipping as part was needed in an expedited manner .

Date of experience: June 24, 2025

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Reply from Buy Boat Fridges

Dear Angel,
Thank you so much for your kind words! We're thrilled to hear that our team was able to help you find the correct part and ensure it got to you quickly. We always aim to go the extra mile, especially when time is critical. If you ever need anything else, we're here to help!

Rated 5 out of 5 stars
Verified

Excellent customer service ty

Date of experience: June 10, 2025

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Reply from Buy Boat Fridges

Dear Michael,
Thank you so much for your kind words! We're thrilled to hear you had an excellent experience with our customer service. Your support means a lot to us!

Rated 5 out of 5 stars
Verified

Good grcustomer service from sales person…

Good customer service from sales person good communication and delivery have not installed yet

Date of experience: June 23, 2025

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Reply from Buy Boat Fridges

Dear Luis,
Thank you for your kind words! We're glad to hear you had a positive experience with our sales team and that communication and delivery met your expectations. We hope the installation goes smoothly, and if you need any assistance, we're always here to help. Thanks again for choosing us!
Enjoy your new Vitrifrigo DP2600IBD4-F-3

Rated 5 out of 5 stars
Verified

Great customer service

Great customer service, very knowledgeable and helpful. Refrigerator was delivered quickly and I was kept informed before arrival.

Date of experience: June 05, 2025

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Reply from Buy Boat Fridges

Dear Christen,
Thank you for the great review! We're so glad to hear you had a positive experience with our customer service team and that your refrigerator arrived quickly. Keeping our customers informed every step of the way is important to us, and we're happy we could deliver on that. If you ever need anything else, we're always here to help!
Enjoy your new Vitrifrigo DP2600IBD4-F-3

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Rated 5 out of 5 stars
Verified

Staff was very helpful and courteous

Staff was very helpful and courteous. Got shipment when they said it would be here.

Date of experience: June 25, 2025

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Reply from Buy Boat Fridges

Dear Bradley,
Thank you for your kind words! We're happy to hear our staff was helpful and courteous, and that your shipment arrived right on time. Providing reliable service is something we take pride in. If you need anything in the future, we’re always here to assist!
Enjoy your new Vitrifrigo C115IBD4-F-2

Rated 5 out of 5 stars
Verified

Great service

It’s as if they were waiting for my call, and didn’t have anything else going on. Very helpful with my situation and getting me what I was looking for.

Date of experience: June 20, 2025

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Reply from Buy Boat Fridges

Dear Kent,
Thank you for the wonderful review! We're so glad it felt like we were ready and waiting to help—that’s exactly the level of service we strive for. It's great to hear we could assist you and get you exactly what you needed. Don’t hesitate to reach out again—we’re always happy to help!

Rated 5 out of 5 stars
Verified

Knowledgeable and willing to discuss…

Knowledgeable and willing to discuss workaround

Date of experience: June 06, 2025

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Reply from Buy Boat Fridges

Dear Edward,
Thank you for your feedback! We're glad to hear our team was able to provide knowledgeable support and help find a workable solution. We’re always here to talk through options and make sure you get what you need. Don’t hesitate to reach out if we can assist further!

Rated 5 out of 5 stars
Verified

Amazing Customer Service

Amazing Customer Service! The team at BBF is always very quick to respond and get orders passed through. Whether it's generally inquiries or asking about specific parts needed, they are extremely helpful. Will keep using them for all our Vitrifrigo needs.

Date of experience: June 05, 2025

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Reply from Buy Boat Fridges

Dear Sam,
Thank you so much for your amazing review! We're thrilled to hear that our team at BBF has been consistently helpful and responsive with your orders and inquiries. It's always our goal to make your experience as smooth and efficient as possible. We truly appreciate your continued trust and look forward to supporting all your future Vitrifrigo needs!

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Rated 5 out of 5 stars
Verified

Great communication

Great communication, very helpful

Date of experience: June 16, 2025

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Reply from Buy Boat Fridges

Dear Marc,
Thank you so much for your kind words! We're thrilled to hear you found our communication clear and helpful. If there's anything else we can do for you, don't hesitate to reach out.
Enjoy your new Vitrifrigo C130RBD4-F-2

Rated 5 out of 5 stars
Verified

They did exactly what they said they…

They did exactly what they said they would do. Got item on time as promised

Date of experience: June 10, 2025

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Reply from Buy Boat Fridges

Dear John,
Thank you for your review! We're glad to hear everything went smoothly and that your order arrived on time as promised. We appreciate your trust and look forward to serving you again in the future!
Enjoy your new C60IXD4X-1

Rated 5 out of 5 stars
Verified

Great experience with Masoud

My experience with Masoud at BuyBoatFridges has been the best I’ve ever experienced in the marine industry. Not only did they have a full range of products for me to consider in my refit, but Masoid was incredibly knowledgeable in the details, guiding me through the decision points of size, volume, power requirements, ventilation, etc. Then there was the extra mile, delivering written, and specific, recommendations and reference materials to use and share with my refit team. Incredibly helpful and appreciated!! I will definitely use them again!!

Date of experience: June 10, 2025

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Reply from Buy Boat Fridges

Dear Bill,
Thank you so much for your kind words and glowing review! We're absolutely thrilled to hear that your experience with Masoud and BuyBoatFridges was the best you've had in the marine industry.

Masoud takes great pride in offering expert guidance and going the extra mile to support our customers through every step of their projects, so it's incredibly rewarding to hear how much you appreciated the personalized recommendations and materials provided.

We're grateful for your trust and look forward to supporting you again on your next refit or marine project!
Enjoy your new DRW180AIXD4-DF

Rated 5 out of 5 stars
Verified

Customer Service

Customer Service! We had a shipping error (our fault) and they went above and beyond to get the package turned around to us! Thank you so much!!

Date of experience: May 22, 2025

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Reply from Buy Boat Fridges

Dear Kim,
Thank you so much for your kind words! We're thrilled we could help get everything sorted out quickly. Our team is always here to support you. We truly appreciate your trust in us!

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Rated 5 out of 5 stars
Verified

Very informative and know their products

Very informative and know their products

Date of experience: May 17, 2025

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Reply from Buy Boat Fridges

Dear Eric,
Thank you for your kind words! We're glad to hear you found our team informative and knowledgeable. If you ever have more questions or need assistance, we're always here to help!
Enjoy your new Vitrifrigo C115IBD4-F-2

Rated 5 out of 5 stars
Verified

Great customer service

Excellent job on their part helping me pick out the right product for my situation. Very helpful.

Date of experience: May 16, 2025

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Reply from Buy Boat Fridges

Dear David,
Thank you so much for your feedback! We're really happy to hear that our team was able to help you find the right product for your needs. If there's anything else you need, don't hesitate to reach out!
Enjoy your new Vitrifrigo C115IBD4-F-2

Rated 5 out of 5 stars
Verified

VERY HELPFUL!

Date of experience: May 27, 2025

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Reply from Buy Boat Fridges

Dear Robert,
Thank you so much for your kind words!
We're thrilled to hear that you found our support very helpful. If there's ever anything else we can assist you with, please don't hesitate to reach out. We truly appreciate your feedback!

Rated 5 out of 5 stars
Verified

Masood was great to work with

Masood was great to work with. Very knowledgeable

Date of experience: May 15, 2025

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Reply from Buy Boat Fridges

Dear Ronald,
Thank you so much for your kind words! We're thrilled to hear that you had a great experience working with Masoud. His knowledge and dedication truly make a difference, and we’ll be sure to pass along your feedback. If there's anything else we can assist you with, don’t hesitate to reach out!
Enjoy your new DW62IXD4XD-1

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Rated 5 out of 5 stars
Verified

These guys are super helpful in making…

These guys are super helpful in making sure you get the right product if you don't know what you need from their site and their affordable

Date of experience: April 04, 2025

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Reply from Buy Boat Fridges

Dear Christian,
Thank you so much for your kind words! We're really glad to hear that our team was able to help you find the right product — that's exactly what we're here for. We also appreciate you highlighting our affordability. If you ever need anything else or have more questions, we're just a message away!
Enjoy your new Vitrifrigo DP2600IBD4-F-3

Rated 5 out of 5 stars
Verified

Massoud was very professional and…

Massoud was very professional and attentive to our needs. We received the Fridges on a timely manner.

The purchasing process was very simple and straightforward.

Thanks again.

Date of experience: April 10, 2025

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Reply from Buy Boat Fridges

Dear Alejandro,
Thank you for your kind review! We're so pleased to hear that Masoud was professional and attentive throughout your experience. We're glad the pickup of your ice maker's went smoothly and that the purchasing process was simple and straightforward. We truly appreciate your support and look forward to assisting you again in the future!
Enjoy your two new Vitrifrigo Ice Makers (IMHYDIXN1X-INT) - perfect for keeping your drinks refreshingly cool!

Rated 5 out of 5 stars
Verified

Great customer service

Great customer service, prompt delivery and top quality.

Date of experience: April 04, 2025

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Reply from Buy Boat Fridges

Dear Robert,
Thank you for the fantastic review! We're so glad to hear you were happy with our customer service, speedy delivery, and the quality of our products. That’s exactly the experience we aim to deliver every time. We truly appreciate your support and hope to serve you again soon!
Enjoy your new C115IBD3-F-1

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