Butcherboxforpets Reviews 18

TrustScore 4 out of 5

4.2

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4.2

Great

TrustScore 4 out of 5

18 reviews

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Rated 1 out of 5 stars

Customer service is sh!tty

Customer service is sh!tty, at best but it's actually nonexistent. There's no phone number and they never answer emails.
Food is definitely not the best (at leastbased on my dogs' teactions to it and Pooty eats EVERYTHING) , especially for the price.
All adds up to pricey, dogs' "meh" reaction, and nonexistent customer service. There are far better options: Pet Plate, Ollie, Nom Nom, Pet's Table, Spot and Tango, Sundays, We Feed Raw [they now have freeze dried raw. Pooty and Ebby love it], etc...). All have cheaper options and actual customer service.

Date of experience: June 19, 2025

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Rated 5 out of 5 stars

First order was a hit

First order was a hit! My old girl devours her wet food; even used as a topper, she usually eats all of her kibble, too. So far I am pleased with everything about Butcherbox for Pets.

Date of experience: June 07, 2025

Rated 2 out of 5 stars

GREAT food

GREAT food, dogs love it, cannot get anyone to answer an email and there is NO PHONE NUMBER listed. I even called butcher box where we get our meat and they said they are completely unrelated except by name. I have been emailing for over 5 days and so now I am leaving a review because maybe someone will respond. first order was great second order MIA and no one responds, Will be sad to cancel but I will if I cannot get some help

Date of experience: May 31, 2025

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Rated 5 out of 5 stars

Awesome Dog diet food.

The experience in finding what is right and also my pup loves and will eat was so simple. The product has shown a large improvement in Lady's health she doesn't scoot nor itch like she was prior to her Butcher box for dogs.

Date of experience: April 20, 2025

Rated 5 out of 5 stars

Adopted a new puppy 3 months old

Adopted a new puppy 3 months old, and she wouldn’t eat any of the puppy food from the store, tried, Wellness, Purina one, puppy chow, she didn’t like any of them. i order butcher box trial because we use their services for our meats and I know their quality is excellent. From the first cup of food, our puppy ate every morsel

Date of experience: April 20, 2025

Rated 5 out of 5 stars

Success!

My 2 elderly dogs love this food, which makes me happy because they were hardly eating before. Thank you!

Date of experience: April 07, 2025

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Rated 5 out of 5 stars

My Spoiled Dogs Love It

I have very spoiled dogs who have routinely been fed fresh dog food (mixed with kibble). I tried BB on a whim, and it has been well-received. I purchased both the kibble and the slow cooked meals, and they have gotten great reviews from my crew.

Date of experience: March 28, 2025

Rated 5 out of 5 stars

Happy dog tummy

We got the slow cooked food variety pack trial from BB Pets and my dog loves it! She is a very picky eater and won't eat dry kibble on its own. We've tried different things for toppers, but she either wasn't interested or they bothered her stomach. She didn't hesitate to eat this and has been asking for dinner - last night she basically stood in her bowl! It's very expensive and that does make me hesitate to do a subscription but finding something she likes and her body likes is a relief. I've considered making her food myself but knowing she is getting a balanced meal is better.

Date of experience: March 27, 2025

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Rated 5 out of 5 stars

Oscar is loving his food

Oscar is loving his food. Had problems getting him to eat before BB. Now he devoures it. Starting to look and feel better. Even his poop is better now.

Date of experience: January 21, 2025

Rated 5 out of 5 stars

Mocha loves her but her box food and…

Mocha loves her but her box food and treats - I noticed that she no longer has skin irritations when she uses but her box food . I highly recommend the switch over to Butcher Box!

Date of experience: December 14, 2024

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