Business-Class.com Reviews 10,801

TrustScore 4.5 out of 5

4.7

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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers frequently commend the staff for their outstanding service, highlighting their patience, knowledge, and dedication to securing the best flights at competitive prices. Many reviewers specifically mention individual agents by name, praising their professionalism, responsiveness, and ability to handle complex travel arrangements with ease. Consumers appreciate the agents' commitment to understanding their needs and providing personalized solutions, even when faced with unforeseen issues like flight cancellations. People highlight the company's ability to find good deals and provide prompt customer service, especially when changes to itineraries are needed. The booking process receives mixed feedback, with some customers reporting difficulties or unexpected price changes. However, the positive sentiment towards the service, price, staff, and customer service suggests that the company generally meets or exceeds expectations. Overall, reviewers express satisfaction with the company's expertise and commitment to ensuring a smooth and stress-free travel experience.

Based on reviews, created with AI

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Rated 5 out of 5 stars
Verified

Troy found the right connection & lounges for my trip to India. He gave me a couple of choices & made his recommendations. I did as he suggested. He also made arrangements for the seat selections wo... See more

Rated 5 out of 5 stars
Verified

Jeremy Pierce is an amazing travel consultant. He works hard to find an itinerary and price that works well for me. He never makes me feel like I am asking for too much and he has great follow thro... See more

Rated 5 out of 5 stars
Verified

Booked our European Anniversary celebration River Cruise flights through Business-Class.com. It was wonderful to have experts handle the details. But less than 24 hours before we were to return, Delta... See more

Company replied

Rated 5 out of 5 stars
Verified

It was a little hard process we lost the first tickets but they ended up getting us better ones a little more but nice! So hopefully we will have smooth and safe travels! The customer service was amaz... See more

Company replied


Company details

  1. #103 of 204 best companies in Travel Agency
  2. #25 of 39 best companies in Airline Ticket Agency
  3. #27 of 47 best companies in Flights Search Site

About Business-Class.com

Written by the company

Seasoned travel professionals committed to arranging and delivering the best possible travel experience at the lowest cost to you.

Our dedicated travel specialists work directly with all of the major airlines to secure discounts on first and business class seats. Once our airline partners release available seats, we lock them in at a fraction of the price and work to match those seats to your schedule and budget, thereby ensuring the greatest possible value for your travel.

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4.7

Excellent

TrustScore 4.5 out of 5

11K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

West Wood

West Wood, is a Great representative for your company!
Knowledgeable, friendly, responsive, and just Wonderful to work with. He is great with customers, and I will recommend him and use him again!

Date of experience: July 06, 2025

Rated 3 out of 5 stars
Verified

Bad planning

Short on some food in the menu.
First class fight attendant were very rude

Date of experience: June 30, 2025

Rated 5 out of 5 stars
Verified

A Great Travel Surprise

I found BC while searching for a flight at Google Flights. BC showed up as less costly than booking via the original carrier.
It turned out to be right - and on top with an easy process and excellent service.

Date of experience: July 06, 2025

Rated 5 out of 5 stars
Verified

Troy found the right connection &…

Troy found the right connection & lounges for my trip to India. He gave me a couple of choices & made his recommendations. I did as he suggested. He also made arrangements for the seat selections working tirelessly so I didn’t have to pay. All of his efforts saved me aprox €300!! He’s the man we use whenever we travel business internationally. Fabulous knowledge & service!

Date of experience: July 05, 2025

Rated 5 out of 5 stars
Verified

Big Savingd

Google flight search directed us to Business-Class as it was by far the best rate for a multi- flight itinerary to Asia

Date of experience: June 27, 2025

Rated 5 out of 5 stars

My my amazing experience with our Travel…

My experience with our Travel consultant Omar was excellent. He was very patient with searching for the right flight options for our family . I highly recommend their service and Omar in particular.

Date of experience: June 03, 2025

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