Whenever I have tech issues, BuddyBoss responds quickly to help and fix. Most recently, I had an issue, submitted a ticket, and Sajib fixed it in less than an hour.
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Verified
The Buddyboss support team were awesome! They stayed patient, explained things clearly, and never gave up until the video issue was fixed. Switching servers was a smart move! What I loved: Quic... See more
Verified
I have had nothing but good experiences with BuddyBoss Support. The fact that I can use all of their coding and design, to then come in at the end and shape an app out of all their hardwork... that to... See more
Verified
Although it took a while for Buddyboss to respond to my inquiry, once they found it, the buddyboss team gave near real time responses and dealt with amy issues I had. Although I am dyslexic and find r... See more
Company details
- #95 of 316 best companies in Software Company
- #28 of 70 best companies in Software Vendor
- #2 of 11 best companies in Web Collaboration Platform
About BuddyBoss
Written by the company
Sell memberships, courses, and build online communities.
We make it easy for you to build on WordPress, the World’s #1 open source platform, giving you the flexibility, control and freedom you need, to create a successful online platform.
100% Risk-Free
BuddyBoss Promise
Our themes & plugins come with a 14-day money-back guarantee. And we've extended that offer to 21 days for our BuddyBoss App.
If you don't like the product and don't wish to use it during this time, feel free to send support team a message and we'll refund the full amount, no questions asked.
Contact info
United States
- success@buddyboss.com
- buddyboss.com
4.6
Excellent
633 reviews
Replied to 44% of negative reviews
Typically replies within 48 hours
Quick tech support
Whenever I have tech issues, BuddyBoss responds quickly to help and fix. Most recently, I had an issue, submitted a ticket, and Sajib fixed it in less than an hour.
Date of experience: June 25, 2025
Verified
Verified
I want to sincerely thank Sajib
I want to sincerely thank Sajib, who helped me in an incredible, fast and hassle-free way.
Thank you for the support.
From Romário Rocha from Brazil!
Date of experience: June 23, 2025
Rezwan was amazing
Rezwan was amazing! Not only did he answer my support ticket within 30 minutes of me sending it, he provided the exact java script I needed to fix an issue I was having, as well as a video outlining the fix. 5 Stars for Rezwan, thank you so much!
Date of experience: June 20, 2025
Super quick and accurate respons!
Date of experience: June 19, 2025
Very quick response from support team
Very quick response from support team. Thank you very much for all your support.
Date of experience: June 18, 2025
Exceptional Expertise and World-Class…
Exceptional Expertise and World-Class Support!
I had the pleasure of working with Rezwan on a highly complex web development project, and I am absolutely blown away by the level of skill, professionalism, and dedication he brought to the table. Our project involves a sophisticated ecosystem with multiple interconnected WordPress sites, advanced automations, and a very specific technical stack. We encountered a critical, show-stopping issue that our own team struggled to diagnose.
Rezwan was ableto jump in, quickly understand the complexity of our setup, and methodically troubleshoot the problem. His expertise was immediately apparent. He didn't just apply a temporary fix; he identified the root cause of the conflict and implemented a stable, long-term solution that has made our entire platform more robust.
Throughout the process, his communication was clear, concise, and timely. He was patient in explaining the technical details and was committed to not just fixing the issue, but ensuring we understood the solution. It's rare to find a developer with such a high degree of technical proficiency who is also an excellent communicator.
Working with Rezwan has been a fantastic experience. He has saved us an immense amount of time and frustration, and our project is now back on track and moving forward faster than ever because of his contribution. I cannot recommend him highly enough and will absolutely be working with him again in the future. If you have a complex problem that requires a true expert, look no further.
Date of experience: June 17, 2025
Rezwan's Support Was Great!
Had a support inquiry with Rezwan with ticket #100887 and we have been very happy with his responses and update to the issue that we had. He was able to fix the issue we had on the live website after working on it on the staging website. Actually, overall, BuddyBoss support has always been great and would highly recommend this platform to anybody who wants to build a social network or course based website.
Date of experience: June 17, 2025
Issue resolved to my satisfaction.
Date of experience: May 30, 2025
Verified
Amazing support
Amazing support! Fast and very helpful, even with things that could be considered a bit custom. I love the platform and the theme and recommend it to anybody who wants to build an online community.
Date of experience: May 21, 2025
Verified
Although it took a while for Buddyboss…
Although it took a while for Buddyboss to respond to my inquiry, once they found it, the buddyboss team gave near real time responses and dealt with amy issues I had. Although I am dyslexic and find reading lots of instructions Time consuming the guys just fixed the issue and told me what they did.
Date of experience: May 20, 2025
Verified
Verified
quick response and good resolution of…
quick response and good resolution of issue
Date of experience: May 16, 2025
Great plugin and support team
Great plugin and support team, always helpful with solutions.
Date of experience: May 13, 2025
The staff at BuddyBoss are so…
The staff at BuddyBoss are so incredibly helpful, supportive and friendly. I would also like to send a personal big "thank you", to Sarfaraz, Jr and Rezwan. Top people!!
Date of experience: May 08, 2025
Verified
I have had nothing but good experiences…
I have had nothing but good experiences with BuddyBoss Support. The fact that I can use all of their coding and design, to then come in at the end and shape an app out of all their hardwork... that to me is amazing! And any issues I have run into, their support team has either resolved for me or given me instructions on how to resolve it myself. I honestly couldn't ask for a better experience! BuddyBoss has my raving 5 star review and recommendation!
Date of experience: May 07, 2025
I had some questions about BuddyBoss's…
I had some questions about BuddyBoss's features, but technical support answered them quickly and accurately.
Now I'm confident that BuddyBoss is what I need to create my community website.
Date of experience: May 03, 2025
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