Broadway Auto Transport Reviews 104

TrustScore 4.5 out of 5

4.6

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

Review summary

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the company's commitment to clear and consistent communication throughout the entire car shipping process. Many reviewers specifically mentioned smooth and stress-free experiences, highlighting the professionalism and responsiveness of the agents. People also value the company's ability to provide timely updates and ensure vehicles arrive in perfect condition. Consumers frequently commend specific agents, such as James and Charlie, for their exceptional service, attention to detail, and dedication to meeting customer needs. The company is praised for its efficient delivery service, with vehicles often arriving on schedule and without any damage. Reviewers also appreciate the fair pricing and the company's ability to resolve any issues quickly and efficiently.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars

Charlie D. at Broadway Auto Transport (BAT) delivered on what he said they could do, on time, and with professionalism. I was in a pinch and time crunch as another company had failed me. BAT jumped... See more

Rated 5 out of 5 stars

I am really grateful for their service. I got a job offer and needed to relocate in less than 2 weeks and Joe Jones made everything possible. His open communication made the process smooth between mys... See more

Rated 5 out of 5 stars

We had moved to another state and needed to find a company to bring my Harley Davidson Road Glide to our new location. Fortunately we found Broadway Auto Transport and Joe Jones who made the move easy... See more

Rated 5 out of 5 stars

Broadway auto transportdid did a fine job. They are efficient and their pricing resonable. They were ready to pick up my vehicle the day I authorized it, but the dealer was already closed. The picked... See more


Company details

  1. Auto Broker

Written by the company

Broadway Auto Transport is a top rated car transport management company, located in New York. As we have 10-year experience in the field of vehicle shipping sphere, we can provide a huge range of services like door to door car shipping, Open car transport, Enclosed auto transport, Motorcycle shipping across country, Express car shipping etc.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

104 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Rated 5 out of 5 stars

Shipping a car isn’t something I do…

Shipping a car isn’t something I do often, but Charlie made it painless. He kept me informed every step of the way and even followed up afterward to make sure everything went well. Impressive service!

Date of experience: June 25, 2025

Advertisement
Rated 5 out of 5 stars

I recently used a car transportation…

I recently used a car transportation service to move my vehicle from Florida to Ohio, and the process was impressively smooth. The driver stayed in touch throughout, the delivery was on schedule, and my car arrived in perfect condition. The pricing was fair for the distance and service quality. I’d definitely recommend this kind of service for anyone relocating or purchasing a vehicle out of state.

Date of experience: June 28, 2025

Rated 5 out of 5 stars

AAA +++ Excellent service at a Fair price.

Charlie D. at Broadway Auto Transport (BAT) delivered on what he said they could do, on time, and with professionalism.
I was in a pinch and time crunch as another company had failed me. BAT jumped right in and found a solution for my transport at a fair price. I would absolutely recommend them, especially working with Charlie. His follow ups and promises were very much appreciated. They worked for me and I was left with a very good experience. Thanks again. Very satisfied customer.

Date of experience: June 14, 2025

Advertisement
Rated 5 out of 5 stars

Charlie Davis is our responsible agent…

Charlie Davis is our responsible agent from Broadway Auto Transport , who has made everything easy and he gave so much effort to meet in the middle of both side , we recommend to work with Charlie , if you are looking for a honest service

Date of experience: June 19, 2025

Rated 5 out of 5 stars

Transporting a Porsche from Nevada to…

Transporting a Porsche from Nevada to Colorado couldn't have gone any smoother. James handled everything with expert-level care and attention. The communication was clear, the timing was perfect, and the service was truly exceptional. For luxury vehicle shipping, he's the go-to guy.

Date of experience: April 04, 2025

Advertisement
Rated 5 out of 5 stars

Shipping an Aston Martin from KY to SC…

Shipping an Aston Martin from KY to SC was as smooth as the ride itself, thanks to James. Seamless coordination, flawless execution, and top-tier service made the process stress-free. If you want a broker who handles high-end vehicles with care and precision, James is the one to trust!

Date of experience: June 12, 2025

Rated 5 out of 5 stars

Broadway Auto Transport is lucky to…

Broadway Auto Transport is lucky to have James! He kept me informed every step of the way and made everything super easy. His clear communication and helpful updates made the whole process stress-free. I really appreciate how smooth everything was, and I’ll gladly recommend him to others. Awesome job, James!

Date of experience: June 09, 2025

Rated 5 out of 5 stars

James at Broadway Auto Transport was…

James at Broadway Auto Transport was awesome to work with. He made the whole process of moving my car from Minnesota to South Carolina feel super easy. He kept me in the loop the entire time, was easy to reach, and genuinely cared that everything went smoothly. The car arrived faster than expected and in perfect shape. Highly recommend working with James if you need to ship your car!

Date of experience: May 28, 2025

Rated 5 out of 5 stars

James at Broadway Auto Transport is a…

James at Broadway Auto Transport is a true professional. Every job we’ve done with him has gone off without a hitch. He provides accurate information, stays in touch throughout the route, and makes sure the customer is ready on both ends. We look forward to working with him again in the future.

Date of experience: May 14, 2025

Advertisement
Rated 5 out of 5 stars

James

Moving my car from Michigan to Texas felt overwhelming at first, but James made the process simple and reassuring. He stayed in contact throughout the transport and made sure everything went smoothly. The vehicle arrived quickly and in excellent condition. I’m very happy with how everything turned out.

Date of experience: May 29, 2025

Rated 5 out of 5 stars

I recently had my car transported from…

I recently had my car transported from Illinois to Arizona, and James at Broadway Auto Transport made it effortless. The delivery was quick—only five days—and my vehicle arrived in perfect condition. I’m really pleased with the experience and would absolutely use their service again.

Date of experience: May 29, 2025

Rated 1 out of 5 stars

If you like a bait-and-switch

I was treated to the old bait-and-switch by Broadway Auto Transport. I booked them a month in advance for a cross-country move; they gave me a quote and demanded several-hundred-dollar deposit. Then, just ONE DAY before they were due to pick up my car, they told me there was a “driver shortage” and I was fortunate they could book a truck for $500 more than they’d quoted me. I said no thanks and asked for my deposit back. I never got it. Please stay far away from this dishonest, sleazy company.

Date of experience: May 24, 2025

Advertisement
Rated 5 out of 5 stars

Great service and up front pricing.

I just had my car shipped back after I sent it out to get wrapped . They did an outstanding job. Pickup and delivery were done professionally and on time. The price was reasonable. I’m have some more cars cars that need transported and plan to use this company again.

Date of experience: April 22, 2025

Rated 5 out of 5 stars

I recently had my car shipped and I’m…

I recently had my car shipped and I’m very pleased to say it arrived safely and within the promised time frame. The entire process was smooth from start to finish. Communication was clear, the driver was professional and courteous, and the vehicle was delivered in the exact condition it was picked up. I truly appreciated the reliability and care taken during transport. Would definitely recommend this service for anyone looking for safe and timely car shipment!

Date of experience: March 29, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look