I ordered a biweekly flower subscription from Bouqs for my mom, and she absolutely loved it! The flowers arrived in a discreet box, so she never guessed what was inside until I called her — such a fun... See more
Company replied
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I ordered a biweekly flower subscription from Bouqs for my mom, and she absolutely loved it! The flowers arrived in a discreet box, so she never guessed what was inside until I called her — such a fun... See more
Company replied
The flowers were beautiful, there was a spot to “leave instructions” I thought but instead the card I sent with the flowers read, “please use red, white and blue flowers” lol the person didn’t even kn... See more
I have attempted to stop my subscription but I get redirected and then get kicked back and frustrated and give up for the moment. I am not satisfied with the bouquets. They do not always make a pre... See more
Company replied
I already responded! Is there some glitch in your system? I have always been happy with the flowers, but was disappointed in this order--which I gave as a gift. Ordering on line, there was a coupon... See more
Written by the company
4094 Glencoe Ave, 90292, Marina del Rey, United States
Replied to 99% of negative reviews
Typically replies within 48 hours
I feel the stems were too short to fit in a proper vase when you have a double bunch.
Date of experience: June 24, 2025
So far every bouquet has arrived and my mom has loved them.
Date of experience: July 06, 2025
When my flowers came I took them out of the box. Several of the flowers were crushed during shipment
Date of experience: June 23, 2025
I already responded in detail with pictures! Extremely disappointed!
Been waiting for someone to contact me to rectify the issue !
Date of experience: June 23, 2025
Had to toss a lot of white roses they turned brown within a day. Too much money for poor quality
Date of experience: June 23, 2025
All of the flowers have arrived on time and well packaged to retain freshness. They are always exactly as advertised.
Date of experience: June 23, 2025
I already responded! Is there some glitch in your system?
I have always been happy with the flowers, but was disappointed in this order--which I gave as a gift.
Ordering on line, there was a coupon code for a double order on certain bouqs. I selected based on that but the order was not double. I am not feeling good about your web prescence.
Date of experience: June 23, 2025
The flowers come in a beautiful package and smell amazing . So happy I made this purchase🌺🌺🌺🌺🌺🌺🌺🌺
Date of experience: June 23, 2025
Beautiful flowers, exactly as ordered. On time, packaged well. Will def order again
Date of experience: June 23, 2025
The flowers were beautiful, there was a spot to “leave instructions” I thought but instead the card I sent with the flowers read, “please use red, white and blue flowers” lol the person didn’t even know who the flowers were from. I probably misread something, but still silly thing to put on a card.
Date of experience: June 23, 2025
I’ve waited for a few deliveries before saying something, but the flowers seem to always be slightly damaged, and just feel like they were the last ones picked to be used.
Date of experience: July 06, 2025
I ordered a biweekly flower subscription from Bouqs for my mom, and she absolutely loved it! The flowers arrived in a discreet box, so she never guessed what was inside until I called her — such a fun surprise. She was blown away by how fresh and beautiful they were. I also recently sent roses to my best friend for her birthday, and she was just as thrilled. I really appreciate that Bouqs offers small, medium, and large sizes for each bouquet — it makes it easy to fit any occasion or budget. Highly recommend!
Date of experience: June 22, 2025
Reply from The Bouqs Company
When my gift arrived damaged, the customer service rep Kent, was quick, professional, thoughtful and kind in helping resolve the situation. I appreciated the attention to detail and prompt attention.
Date of experience: July 05, 2025
Reply from The Bouqs Company
I have attempted to stop my subscription but I get redirected and then get kicked back and frustrated and give up for the moment.
I am not satisfied with the bouquets. They do not always make a pretty bouquet in a vase and our experience is they do not last very long. Honestly, the $8-10 bunch of flowers we can choose at Kroger are much more vibrant and live much longer.
Date of experience: July 05, 2025
Reply from The Bouqs Company
Great choices, easy to navigate site, clear and concise prompts.
Date of experience: July 05, 2025
Reply from The Bouqs Company
I love browsing through the variety of flowers
Date of experience: July 05, 2025
Reply from The Bouqs Company
Reply from The Bouqs Company
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