Verified
Customer service was excellent! I had a problem with a power outage on an extremely busy Saturday night with Bottle POS not connecting to the internet. Saumil was very patient with me while I was bu... See more
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Verified
The tec support guy is very polite and helpful I guess his name is Saumil I hope every time he picks my call
I had several questions today and TREVOR was awesome. He listened intently to fully understand my questions and tackled each question with a very professional attitude. He was awesome and able to exp... See more
Verified
The Technician Somesh did a very nice job in setting up two POS systems for us. His patience is really appreciated. I was trying to reach out to customer service for free customer displays. They d... See more
Company details
- #28 of 315 best companies in Software Company
- #7 of 70 best companies in Software Vendor
Written by the company
Bottle POS is a cloud-based POS system built specifically for liquor stores. Bottle POS was created and designed by liquor store owners to tackle the day-to-day challenges of running their stores.
Contact info
Atlanta, United States
- 877-381-4087
- sales@bottlepos.com
- bottlepos.com
Verified
Customer service was excellent
Customer service was excellent! I had a problem with a power outage on an extremely busy Saturday night with Bottle POS not connecting to the internet. Saumil was very patient with me while I was busy with customers and he walked me through solutions to fix the issue. Everything was working great after that!!
Date of experience: June 21, 2025
Verified
The tec support guy is very polite and…
The tec support guy is very polite and helpful I guess his name is Saumil I hope every time he picks my call
Date of experience: June 24, 2025
Verified
Nice service & fast help excellent…
Nice service & fast help excellent technical support
Date of experience: June 18, 2025
Verified
Its Grate customer service real Fast…
Its Grate customer service real Fast service also Saumil Shah is the grate person to slove all problems
Date of experience: June 18, 2025
Verified
We were forced to 'Go Live' after our…
We were forced to 'Go Live' after our old program crashed and left us hanging, and we had to close our store! After chatting with other tech guys, we were given ROSHAN!!! OMG! He was AWESOME! He was quickly able to get us up and running and SAVED US! He was SOOOO helpful to us, and answered every question we asked! Great guy with a lot of help!
Hope if we ever need help again we can 'Request' his professional help again! Thank you, Thank you!!!
Date of experience: May 15, 2025
Verified
Verified
Great help and customer service from…
Great help and customer service from Saumil. Keep good work going.
Date of experience: May 14, 2025
Verified
Sam eliminated the issue immediately
Sam eliminated the issue immediately. Polite, and easy to work with.
Date of experience: May 12, 2025
Verified
Amaan
Amaan has gone above and beyond the call of duty the past few days helping us with our POS issues. He was patient and very knowledgeable! Amaan is a great asset to your company!
Date of experience: May 08, 2025
Verified
Verified
Saucily shah he is really good he knows…
Saucily shah he is really good he knows all the things about how to make customers happy
Date of experience: April 28, 2025
Verified
Saumil was extremely helpful in getting…
Saumil was extremely helpful in getting my register back up and running. Even tho it was a late night call was still very respectful and made the process extremely easy.
Date of experience: April 15, 2025
worst experience ever
worst experience ever should know how to take care the customer
Date of experience: April 08, 2025
I still despise this software
I still despise this software. Just this week, I've had yet another void that doesn't void the payment, leaving us with an unhappy customer because of their payment system, yet again. The integration with Door Dash is a joke. No one in their tech support can say with definity where the process stands. In the early weeks of the "integration," we've got incorrect pricing that has led to several refunds that have had to be effected -- a giant time suck that leaves unhappy customers in its wake. I lost two hours yesterday trying to straighten out issues caused by this clumsy software. Hate it.
Date of experience: April 01, 2025
Verified
Great team and great work with saumin…
Great team and great work with saumin shah
Hes doing full support
Date of experience: March 31, 2025
Verified
saumil shah is very helpful to us
Date of experience: March 24, 2025
Verified
Amaan did a great job helpine me to…
Amaan did a great job helpine me to setup credit card machine!
Date of experience: March 19, 2025
Verified
Very helpful
Very helpful, best is 24/7 available, you can suggest any requirement too
Date of experience: March 16, 2025
Verified
Saumil Shaw was very knowledgeable and…
Saumil Shaw was very knowledgeable and waited patiently to take care of our issue.
Date of experience: March 12, 2025
Verified
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