Chito was helpful in giving an overview of the services offered at Bosscat and what the next steps would be. I also missed a couple of his calls and he was very flexible and understanding. He wasn't p... See more
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My experience was great. Bosscat sent me the estimate extremely fast, within 24 hours like they said they would. They also followed up via email & phone call. I alleviate great communication like this... See more
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Absolutely apprecite BOSSCAT Home Services so much. As a real estate professional, BOSSCAT provides valuable information in negotiating repair amendments. Several of my clients have used their service... See more
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I like the expertise of the local representative who came out for the on-site quote. However, we were not able to receive his notes which were important for the buyer and seller to make decisions rega... See more
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4.4
Excellent
503 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
Satisfied!
Lester was great! Helpful, knowledgeable, efficient. I'm very satisfied!
Date of experience: June 25, 2025
Reply from BOSSCAT Home Services
We're happy to hear that Lester was helpful. Thank you for providing us with your feedback!
Earl John Ebuenga did a great job
Date of experience: July 01, 2025
Reply from BOSSCAT Home Services
Thank you for your feedback, Andrew! Please let us know if we can assist with anything moving forward.
The customer service person was very…
The customer service person was very helpful.
I do feel the estimates for repair are not accurate.
Date of experience: July 01, 2025
Reply from BOSSCAT Home Services
Thank you for your feedback. We’re glad to hear our customer service team was helpful! We understand your concern regarding the estimates. Our pricing is based on local market rates and includes the prices for materials, the labor for the repair work, and a one year warranty that stays with the home. If you have any questions or would like more clarity, please don’t hesitate to reach out to our customer care line. We’d be happy to connect you with one of our pricing specialists for a detailed review and discussion.
Earl was very helpful and…
Earl was very helpful and knowledgeable! Bosscat was very clear and made the process easy to understand
Date of experience: July 01, 2025
Reply from BOSSCAT Home Services
Thank you for taking the time to leave us a review, Amanda! We're so glad to hear the process was smooth and stress free for you. Please let us know if you need anything in the future and we'll be happy to help.
Chito was very helpful and flexible
Chito was helpful in giving an overview of the services offered at Bosscat and what the next steps would be. I also missed a couple of his calls and he was very flexible and understanding. He wasn't pushy in trying to get me to committ to anything right away, but let me know about all the positive things Bosscat could offer if we decided to complete our estimated work through their contractors.
Date of experience: June 30, 2025
Reply from BOSSCAT Home Services
Thank you for sharing your experience! We're so glad to hear that Chito was helpful, informative, and respectful of your time and decision making process. We always aim to provide clear information without pressure, so you can feel confident in whatever choice you make. We truly appreciate the opportunity to work with you and are here whenever you're ready to take the next steps!
Patrick was very helpful in explaining…
Patrick was very helpful in explaining how the estimate process works
Date of experience: June 30, 2025
Reply from BOSSCAT Home Services
Thank you for leaving this kind feedback, Steve! Please let us know if you need anything in the future.
Absolutely apprecite BOSSCAT Home…
Absolutely apprecite BOSSCAT Home Services so much. As a real estate professional, BOSSCAT provides valuable information in negotiating repair amendments. Several of my clients have used their services too. Love the before and after pictures as well as the one year warranty. Thank you BOSSCAT!
Date of experience: June 23, 2025
Reply from BOSSCAT Home Services
Thank you so much for the kind words and continued support! We're honored to be a trusted resource for you and your clients. Please let us know if you need anything moving forward!
Always available to assist
Always available to assist. I needed some instruction on a A/C unit needing repair at one of my listings and was walked through as to what I had to do to get it done.
Date of experience: June 18, 2025
Reply from BOSSCAT Home Services
Thank you, Rachel! We're so glad we could assist. We appreciate your business and hope to work with you again in the future.
Patrick was extremely patient and he did not talk down to me even though I am obviously not conversant with this process.
Patrick was extremely patient and informative. I did not know how to proceed but Patrick made it easy and understandable.
Date of experience: June 20, 2025
Reply from BOSSCAT Home Services
Thank you for taking the time to leave Patrick a review! We look forward to hopefully working with you again in the future.
Lester was very polite and helpful.
Date of experience: June 20, 2025
Reply from BOSSCAT Home Services
Thank you for your feedback! We appreciate your business.
Reply from BOSSCAT Home Services
Thank you for the great feedback! We're glad to hear the process was smooth and easy, and that Ranny provided professional service. We appreciate your support and hope to work with you again in the future!
My experience was great
My experience was great. Bosscat sent me the estimate extremely fast, within 24 hours like they said they would. They also followed up via email & phone call. I alleviate great communication like this. I would have appreciated for items like a driveway, they would’ve automatically gotten an estimate from a local company that could in fact do the work. You have to do an extra step for specialty items they don’t cover, however I do understand the process as it was thoroughly explained. Thanks for the quick quote!
Date of experience: June 07, 2025
Reply from BOSSCAT Home Services
Thank you so much for your thoughtful review! We’re glad to hear you had a great experience and that our team delivered the estimate quickly with clear communication as that’s always our goal. We also appreciate your feedback regarding specialty items like driveway work. While those do require an extra step, we're happy to hear the process was well explained. Your input helps us improve, and we hope to make your next experience even smoother. Thanks again for choosing Bosscat!
It gives me an idea of the cost of the…
It gives me an idea of the cost of the repairs, which helps me a lot in making a decision, and I appreciate the support in carrying out the work help with the repairs
Date of experience: June 16, 2025
Reply from BOSSCAT Home Services
Thank you for leaving a review. We're glad to hear you had a great experience with us. Your support means a lot, and we look forward to serving you again!
Quote for Repairs
I like the expertise of the local representative who came out for the on-site quote. However, we were not able to receive his notes which were important for the buyer and seller to make decisions regarding the repairs. I called multiple times to request specific items on the inspection report to be quoted. Eventually, I sorted it out on my own.
Date of experience: May 12, 2025
Reply from BOSSCAT Home Services
Thank you for your feedback. We’re glad to hear you appreciated the expertise of our local representative during the on-site quote. That said, we sincerely apologize for the communication issues you experienced afterward. We understand how important timely and detailed information is, especially in real estate transactions, and we’re sorry we fell short in this instance. Your comments have been shared with our team so we can improve our follow-up process. We appreciate you bringing this to our attention and hope to have the opportunity to better serve you in the future.
Reply from BOSSCAT Home Services
Thank you for leaving a review. We're glad to hear you had a great experience with us. Your support means a lot, and we look forward to serving you again!
They were friendly and open to…
They were friendly and open to questions. They listened and provided thorough explanations. I felt comfortable asking about issues and was educated about what to look for.
Date of experience: June 11, 2025
Reply from BOSSCAT Home Services
Thank you for leaving a review. We're glad to hear you had a great experience with us. Your support means a lot, and we look forward to serving you again!
I haven't seen the report yet for…
I haven't seen the report yet for estimates. But hoping its what was mentioned, this is a great service to easily get an estimate and contractors for all the work needed based on the inspection.
Date of experience: June 05, 2025
Reply from BOSSCAT Home Services
Hi Aaron, thank you for leaving us a review. Hopefully the estimate was what you were looking for but please don't hesitate to give our Customer Care line a call if you have any questions, comments, or feedback. We love to hear from our customers and any feedback is welcome. We hope to work with you more in the future!
East and fast way to get estimated…
East and fast way to get estimated repair costs or most items. Details with pictures are a good way to show the specific repair needs. Organized report.
Date of experience: June 03, 2025
Reply from BOSSCAT Home Services
Thank you so much for leaving us a review! We're happy to hear the pictures and details included in the estimates are helpful. We look forward to working with you more in the future!
Our sellers moved out of the area…
Our sellers moved out of the area several months ago and your inspection report was the only way they could verify the deficient items in the house. It made the negotiations extremely easy with your estimates for each item identified.
Date of experience: June 01, 2025
Reply from BOSSCAT Home Services
Hi Ralph, thank you for your review! We're happy to hear that the estimate was helpful to your clients. We appreciate your business and look forward to working with you again soon!
A no-show even for our INTRO consultation...
I'm an investor who was eager to find out more about their services and possibly work with them, So I scheduled a meeting with one of the sales reps, Lindsay - and she was a total no-show for our 30 minute consultation. If they're just starting off like this, it's definitely not a good fit. Not to mention, the customer service rep I spoke to beforehand seemed like a nice girl--but she wasn't very knowledgeable when I asked her but I thought were basic consumer questions. Disappointed in them, but oh well - not chasing anyone down to give them my business, too many others out there. Next!
Date of experience: May 21, 2025
Reply from BOSSCAT Home Services
Thank you for your feedback. We take all comments seriously, especially when it concerns our team’s responsiveness and professionalism.
After a careful review of communications and scheduled appointments, we could not locate any record of email or phone communications from you or any scheduled appointments.
Please recheck your records. We are happy to provide assistance if you are an actual customer and have made genuine efforts to connect with our team. We can be reached for prompt assistance at support@bosscathome.com. Wishing you the best.
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