Booking and payment was easy enough. However, did not recieve our hotel confirmation via email. Thankfully, made a screenshot of payment before leaving website. Also, two feedbacks is a little annoyin... See more
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Website was easy to use & book. I was a little confused by not receiving a confirmation text or email right away since my reservation was for the next day, but I finally got the text the morning of. I... See more
I need a copy of my receipt for booking H11657400. There is no way of contacting customer service. I need to speak to a live individual. Website not helpful with reaching customer service. Sends y... See more
I had to speak with two other people to get this reservation right. I needed three rooms for a birthday bash. Tiffany not only was efficient, effective in execution and understood exactly what I want.... See more
Company details
Written by the company
BookOnline is an independent travel network with access to rooms in thousands of hotels and approximately 200 countries worldwide. Our goal is to help you find the best value in travel accommodations online for destinations around the world. We offer locations in over 200 countries as well as thousands of great properties here in the United States of America. BookOnline is focused on bringing our customers the most current and relevant results for their hotel needs. We do this by investing in technology and systems to create a better buying process in a secure environment. We have developed an intuitive web design for multiple devices that hopefully aids in your ability to find the information you need and book the property at your convenience. This technology also allows us to create dynamic results for our advertising which in turn allows us to show you the most relevant results for your search. The end result is you find the property you are looking for with the minimal number of clicks and zoom right through into the checkout on your phone, tablet, or computer. Enjoy Book Online and all that we offer. We hope to add to our list of growing happy customers.
Contact info
728 West Ave, 32927, Cocoa, United States
- 18552295934
- contact@bookonline.com
- bookonline.com
He was very polite and helpful!!
Date of experience: July 08, 2025
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Easy and quick
Date of experience: July 08, 2025
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No confirmation from the booking…
No confirmation from the booking company!! Then being assessed an additional charge of $37 for reservation protection. Then I had to phone the hotel reservations to confirm my reservation and another call to request the refund of reservation protection.
Date of experience: July 08, 2025
Amazing experience
Booking was amazing. So helpful. Representative was accommodating and went the extra mile
Date of experience: July 08, 2025
Quick easy.
Date of experience: July 08, 2025
It was easy to book and find a good…
It was easy to book and find a good rate. I found the hotel room I needed.
Date of experience: July 07, 2025
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Got forced into some protection plan I…
Got forced into some protection plan I didn't want. Hate it when the default is set that way.
Date of experience: July 07, 2025
Ms Bethany with a smile 😊
Ms Bethany was very patient with me as I was trying to decide my dates.
Plus the gentleman earlier today hung up on me and got flustered with my questions.
Ms Bethany wore a smile on the phone, took her time and answered any questions I had to help me make my decision.
Date of experience: July 07, 2025
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The reservationist
The reservationist, Tori, was top-notch! She helped me navigate a hotel that I was having difficult time making a reservation. She was patient in very thorough. You are lucky to have her as an employee.
Date of experience: July 07, 2025
I need a copy of my receipt for booking…
I need a copy of my receipt for booking H11657400. There is no way of contacting customer service. I need to speak to a live individual. Website not helpful with reaching customer service. Sends you in circles. Also says to get receipt from Hotel but Hotel says they do not have 3rd party rate info.
Date of experience: June 16, 2025
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Easy to Use
My wife made this reservation and she thought it was pretty easy and that says a lot.
Date of experience: July 05, 2025
Unable to cancel/change minuets after…
Unable to cancel/change minuets after reservation made: wrong check-out date recorded.
Date of experience: July 07, 2025
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