BOLD Precious Metals Reviews 791

TrustScore 4.5 out of 5

4.4

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

See what reviewers are saying

Rated 5 out of 5 stars
Verified

Solid prices, solid communication, nothing wrong with the discrete shipping/packing The only thing that puzzles me a little is the driver’s license info if you’re paying via ACH. I’ve never had a... See more

Rated 4 out of 5 stars
Verified

Everything is good and we quite satisfy for the silver bars we bought except the carrier did not request us for signature which we paid for. We received goods safely yet still hope it won't happen in... See more

Rated 5 out of 5 stars
Verified

This order exceeded expectation. Having purchased a NGC graded coin I had high hopes. Although the coin has a high grade it is much nicer than I expected. The the other item is in great condition a... See more

Rated 4 out of 5 stars
Verified

After a mishap when I had placed my order - I decided to give Bold another chance. The agents were mostly helpful but need to be more informative on the ordering process. I wasn't told about having... See more

Company replied


Company details

  1. #11 of 11 best companies in Coin Dealer
  2. #25 of 33 best companies in Collectibles Store
  3. #48 of 75 best companies in Investment Service
  4. #26 of 42 best companies in Jeweler

Written by the company

Step into the world of BOLD Precious Metals, where fortune favors the BOLD and value meets virtue. Discover unbeatable prices on silver, gold, and platinum treasures, curated from a vast collection of bullion and unique collectibles. Beyond our competitive rates, experience unparalleled customer service, meticulous packaging, and a selection that shines. Be BOLD in your investments. BOLD Precious Metals – where bold decisions lead to brilliant rewards!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

791 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

Best in the game right now

Solid prices, solid communication, nothing wrong with the discrete shipping/packing

The only thing that puzzles me a little is the driver’s license info if you’re paying via ACH. I’ve never had a vendor do that but it’s not enough to detract from the otherwise good service

Date of experience: July 02, 2025

Advertisement
Rated 5 out of 5 stars
Verified

Una And Lion

Una And Lion absolutely spectacular. I became obsessed actually
(May God Direct My Steps ) on the back sold it for me Just bought it to Jeweler to have a custom made basil frame to wear around chain .Sunshine Mint. Great Job Great Gift !

Date of experience: July 01, 2025

Rated 4 out of 5 stars
Verified

Everything is good and we quite satisfy…

Everything is good and we quite satisfy for the silver bars we bought except the carrier did not request us for signature which we paid for. We received goods safely yet still hope it won't happen in the future.

Date of experience: June 03, 2025

Advertisement
Rated 5 out of 5 stars
Verified

Fantastic

Fantastic! Now ya'll need to find the 1oz gold Spanish Doubloon Linx and Horse so I can complete my set. Preferably ungraded!!!

Fast shipping compared to my last order - lightning fast - pleased with my purchase.

Thank you!!

Date of experience: June 01, 2025

Advertisement
Rated 5 out of 5 stars
Verified

Good Times

Every time I shop with BPM I am above satisfied. If you're not shopping here, you're losing.

Date of experience: June 01, 2025

Rated 5 out of 5 stars
Verified

Expectations Exceeded

This order exceeded expectation. Having purchased a NGC graded coin I had high hopes. Although the coin has a high grade it is much nicer than I expected. The the other item is in great condition and is going to make a great gift. The best part of this order is BOLD sold my NGC graded coin below NGC listed value. I would recommend BOLD as a safe and reliable source to anyone interested in coins or bullion.

Date of experience: May 01, 2025

Advertisement
Rated 4 out of 5 stars
Verified

Typically has a significantly lower prices.

Typically has a significantly lower prices than most other sites. I have order enough things from them that I am completely comfortable ordering from them.

The only problem I have had is when having preorder items on my order, by the time they are ready to ship the full order they have ran out of other items on my order in the past. But I have experienced similar issues with other sites as well.

So I avoid preorders as much as possible because of this.

But when trying to reach the $500 needed to avoid paying extra burdens like shipping and tax, it would be nice if I could order preorder items without fear of not getting the other things on my order.

Date of experience: April 30, 2025

Rated 1 out of 5 stars
Verified

HUGE MISTAKE BY BOLD METALS…

I have no clue what is currently happening within this once AWESOME company . I have spent a lot in the past buying from there large variety and outstanding products to the point I was a V.I.P buyer.

Now, they have restricted my account, and are not allowing my company and representatives to buy thousands of dollars of products…

I have called multiple times trying to find out what in the world is happening.. I have sent multiple messages but no reply…

at this point, if they do not want my company business, NO WORRIES… I HAVE OTHERS WHO WILL GLADLY TAKE MY 50-100K IN ORDERS …

Date of experience: March 31, 2025

Advertisement
Rated 3 out of 5 stars
Verified

to get order 3/13 to 3/24

order late but called recived in 3 days

Date of experience: March 09, 2025

BOLD Precious Metals logo

Reply from BOLD Precious Metals

Gary,

Thank you for your feedback. We completely understand your frustration with the delay and sincerely apologize for the inconvenience this has caused.

Your order placed on March 10th was for the newly released 2025 Silver Koala coin. At the time of purchase, the expected ship date was March 24th, based on guidance we received from the Perth Mint. Unfortunately, the Mint experienced unexpected delays, which impacted the release timeline industry-wide. We realize how disappointing this is, especially when expectations are set at checkout, and we're sorry that the initial estimate proved inaccurate.

We’re pleased to share that your order is now shipping today, April 10th. As an authorized distributor for the Perth Mint (listed on their official website), we always aim to provide the most accurate timelines possible for new releases and will continue to improve transparency when items are subject to mint-side delays.

Once you’ve received your item, we hope you'll consider updating your review to reflect the full experience. Your satisfaction is important to us, and we truly appreciate your patience.

Sincerely,
BOLD Customer Support

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look