Bluechipcelular Reviews 76

Sold my iPhone 12 Pro Max to BlueChipCelular.com for $357 on 12/20/2024. Never receive any payment for the phone. Sent multiple reminders via email to Victor Barrera between 1/6/2025 and 6/30/2025. Victor gave many excuses and promised payment in the next 24-48 hours, but it never happened. Called BlueChipCelular multiple times between 5/27/25 and 6/23/25, went into voice message or voicemail not set up. Noticed that the BlurChipCelular.com site has been taken down on 7/6/2025.
Do not deal with BlueChipCelular.com

Date of experience: December 20, 2024

I shipped my iPhone 15 Pro Max to Blue Chip Celular on May 1st, and tracking confirms it was delivered on May 5th at 10:25 AM. The original offer was $728, but on May 29th, they claimed the phone had scratches—which it did not—and lowered the offer to $655.

It’s now been over 10 days since the new agreement, and I still haven’t received the payment. I’ve reached out several times and have been completely ignored. At this point, the experience feels dishonest and unprofessional.

If I don’t receive payment or a response soon, I’ll be filing a formal complaint with the Better Business Bureau. I do not recommend doing business with this company based on my experience.

Date of experience: May 05, 2025

Just like the newest reviews they stole my phone. I sent my phone in March and they tried to give me way lower. I been emailing them asking them to give me my phone back since. It's 3 months and he told me he was gonna get the tracking info and has since ignored me. I will update the rest of you guys soon but I have the police involved with theft of a phone and Im in the same state as this company so I told them in two weeks if I get no response I will move forward with it.

Date of experience: June 16, 2025

100% stole my phone. I mailed my phone in around mid April. They confirmed it was received April 27th. Didn't hear anything so reached out May 12th asking for an update. The owner Victor Barrera responded saying they received it but the battery health was not great so my offer would be revised, no problem, agreed and asked them to mail funds. Heard nothing, followed up May 22nd. He responded saying they were "going thru a rough patch" which was concerning but gave the benefit of the doubt. Nothing, followed up May 30th which got no response. Send a demand on June 6th for immediate payment or returning my property by end of day. I followed up end of day that I have located his personal information and would be filing a police report and contact his family and friends. That did nothing. Total scam artist.

Date of experience: June 06, 2025

They did not paid me.

Date of experience: January 23, 2025

Asking all that this company has ripped off to contact IC3 to file a complaint. BlueChip received my iPhone 16promax 06/03/25 today is 06/24/25 as of today I have not been paid for my phone and waiting for a response from them.They did message me like 4 days ago with lower offer (650) but I refused the low offer . As of 06/24/25 no communication . My iPhone 16promax was purchased by me in November 2024. It is like new. The original offer from them 840+. I'm getting ready upset with this . BlueChip cellular - If you are reading this please contact me me about my iPhone 16promax and the zelle info as you keep ignoring my messages. 6/13/25..

Date of experience: June 01, 2025

I sent my phone. I was told they received it. Then radio silence despite email follow-ups. I still have not been paid.

Date of experience: April 26, 2025

Started my journey with Bluechipcelular in Feb 18, 2025. At first after receiving the iPhone 13 it took a week to acknowledge the receipt. One month later in March I got a response that Trumps tariffs were causing an issue. Got more excuses til April, when I received half my payment. It’s now end of may and more excuses since then. Delays in staffing, delays in funds, last update was 5/23 with more excuses, but on the books to get paid. Slowest company that I have ever worked with. Use caution if you ever send them your electronics!!

Date of experience: May 30, 2025

THEY SIMPLY DID NOT PAY ME WHAT THEY AGREED TO TWO MONTHS AFTER RECEIVING MY PHONES, I HAVE SENT SEVERAL EMAILS TO VICTOR B. AND HE OCCASIONALLY SENDS ME A REPLY STATING HE WILL SEND THE PAYMENT SOON, STRINGING ME ALONG. HAVE OTHERS BEEN SWINDLED BY THIS MAN AND THIS COMPANY? THEY SHOULD NOT BE ALLOWED TO RIP PEOPLE OFF LIKE THIS!

Date of experience: April 07, 2025

If I could give this company zero stars I would! This company is incredibly unprofessional, their lack of communication is ridiculous. They don’t respond to emails and you can never get anyone on the phone either. I sent in two iPhones and IPhone 13 Pro and an iPhone 12. They have had my iPhone for 3 months now and I have still not received payment for them. I have requested multiple times that my phone be sent back to me and they have refused to do so insisting that I’ll receive payment for them in the next round of payments but that has yet to happen. I would recommend avoiding this company and going elsewhere..

Date of experience: May 28, 2025

I sold my iPhone 14 Pro Max to this company at the end of March, and they never sent me the money for the phone; aka they stole my phone. They stopped responding to my emails. I reported them to the FBI (IC3) and FTC. Do NOT do any business with this fraudulent "business" - as a side note, probably best to avoid doing business with any company that cannot even spell the name of their official business correctly ("celular").

Date of experience: April 04, 2025

SCAM!! DO NOT USE BLUECHIPCELULAR.COM It's been over 3 months since they received my phone and they keep making unreasonable excuses for why payment has been delayed.

Date of experience: May 20, 2025

Well I have now been waiting 3 weeks for payment and still no payment and now they have stopped returning my emails

Date of experience: May 15, 2025

Something seriously shitty going on with this company. I received a quote for selling them my used. I followed all instructions and mailed it into them. Never received the payment as promised. I have been attempting to follow up for months. Any answers. They stole my phone and have not paid me

Date of experience: November 13, 2024

SCAM! Don't do business with this company, they have already been sued by the State of Texas under a different company's name. They take your phone and either pay you half of what they promise or don't pay you at all and completely ignore you. Do your research people! All the good reviews are them writing them pretending to be someone else.

Date of experience: May 07, 2025

Had a great experience with blue chip! Would recommend them!

Date of experience: May 05, 2025

It’s odd that I see people giving bad reviews… they gave me all my money! It was relatively quick, just a couple weeks.

Date of experience: May 05, 2025

This is a scam business. They have kept my phone and have not paid me, nor responded to several follow-up emails or by phone. They will quickly send you the shipping label and correspond by email with courtesy in the beginning, but then they go dark after sending in your phone despite their promise to pay. Scam!

5/13/2025 Update: their run-arounds continue. See latest email thread below with me asking them several days ago for an update, with no response. They have effectively stolen my iPhone. This is for an order placed on 3/24 nearly 2 months ago. 0 star-rating if possible, this is NOT a trustworthy business.

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On Thursday, May 8, 2025 at 02:00:28 PM PDT, DW wrote:

Update?

On Monday, May 5, 2025 at 12:56:47 PM PDT, Victor Barrera admin@ wrote:

Hello DW!

This is Jason, the manager here at Blue Chip!

I will assure your payment goes out, if not, I will personally pay you from my own pocket! My salary depends on customer performance and we have never left a customer unpaid!

With our next transfer I will assure your payment gets completed and I have you on top my priority list!

Sincerely,
Jason
Blue Chip Celular

From: DW
Sent: Thursday, May 1, 2025 12:18 PM
To: Victor Barrera admin@
Subject: Re: Order status? (#xx-xx-xx-xxxxx)

Hello, what is going on with my order??

Are you running a legitimate business or scamming people from their phones...???

At this point, I am assuming the latter unless I receive a response soon and will report your scheme to the authorities.

DW

On Saturday, April 26, 2025 at 09:49:44 AM PDT, DW wrote:

Hello, can someone provide an update on my order?

It has been several weeks and no payment has been received!

DW

On Thursday, April 24, 2025 at 04:35:58 PM PDT, DW wrote:

Hello Victor, can you update on this order please?

I have yet to receive payment.

DW

On Monday, April 14, 2025 at 06:43:44 PM PDT, DW wrote:

Hello, yes the Zelle is correct.

Thank you for the update.
DW

On Apr 14, 2025, at 6:33 PM, Victor Barrera admin@ wrote:

Hello DW,

Sorry about that, we have been a bit backed up!

I am reviewing the video of the inspection and we did see some light wear on your device. I see you are a new customer, and after reviewing the video, the wear was not too bad. I am going to go ahead and push you through for the full amount!

Upper management approval should be by tomorrow and we may finalize your transaction! ��

We have you via Zelle at xxx-xxx-xxxx, correct?

Please advise!

Sincerely,
Blue Chip Celular

From: DW
Sent: Wednesday, April 9, 2025 5:37 PM
To: Victor Barrera admin@
Subject: Order status?

Hello, can someone provide an update on the status of my order/payment?

Thank you,
DW

On Tuesday, April 1, 2025 at 02:51:18 PM PDT, Victor Barrera admin@ wrote:

Hello DW,

Yes, we did receive it yesterday and put into processing today!

I will go ahead and notate your account for the new customer bonus & we will update you as soon as our inspection process is complete usually lasting between 3-5 business days as of late!

Hope this helps!

Sincerely,
Blue Chip Celular

From: DW
Sent: Saturday, March 29, 2025 6:44 PM
To: Victor Barrera admin@
Subject: Request: $10 for 1st time customer

Hello, I'd like to claim the $10 offer for new 1st time customers, for the below order I shipped.

Order #: xx-xx-xx-xxxxx
Tracking #: xxxx-xxxx-0338
Payment Details: Zelle xxx-xxx-xxxx

Fedex tracking indicates the order is scheduled for delivery on Mon 3/31.

Please advise/confirm.

Thank you!
DW

On Tuesday, March 25, 2025 at 05:32:16 AM PDT, Blue Chip Celular admin@ wrote:

Order Confirmation
Your order successfully placed!

Hello, DW
Your sale order number is: xx-xx-xx-xxxxx
Please quote the above order number in any communication with us.

Track My Order
Order #xx-xx-xx-xxxxx
Placed on Mar/24/2025 4:39 pm

Billing Information
Payment Method
Zelle

Shipping Information
BlueChipCelular.com LLC
620 E. Pecan Blvd
Mcallen, Texas 78501
us

Shipping Info:
Shipping Method: Print A Prepaid Label
Item(s): iPhone 14 Pro
Quantity: 1
Price: $465.00
CARRIER: Unlocked, CAPACITY: 512GB, CONDITION: Mint, LOCKED STATUS: No Locks
Sell Order Total: $ 465.00
Shipping Insurance: -$ 20.00
Total: $ 445.00

© BlueChipcelular @ 2024 All rights reserved
620 E. Pecan Blvd, Mcallen, Texas 78501, us

Date of experience: April 29, 2025

4TH UPDATE: June 3rd:
“ Hello,

We regret to inform you that, due to a series of recent setbacks—both internal and external—we are likely moving toward closing our operations. Please be assured that your outstanding payment will be fulfilled in full as we begin the next steps of this transition.

Thank you.”

SCAM COMPANY. Good luck to anyone like me waiting to get paid from these people

3RD UPDATE: May 20th I received the following text message.

“I apologize for the delay — we did get backed up. However, rest assured that we’re just waiting on a transfer to complete. I’ve been notified that it should be in within approximately 4 business days.

Thank you for your patience!”

I HAVE STILL NOT BEEN PAID

2ND UPDATE: 9:54 PM on May 11th and I have not been contacted again since they asked me to remove my review in exchange for payment. I have not been paid.

Update: The company reached out after seeing this review and apologized for the delay. They offered to pay me that day (Friday May 2nd) with an additional 5 percent on top. I agreed and awaited payment. As of today 5/7 12:34 pm I have not been paid or received any additional communication

Blue Chip Celular has been in possession of my two phones (iPhone 14 pro and iPhone 14 Pro Max) for 92 days.

I sent them the phones in response to a quote I received and in exchange for the phones they were to provide me with 992 dollars.

Since their receipt of the phones they have given multiple excuses as to why they cannot fulfill my payment such as a death in the family, workers are on spring break, new legislation that makes it difficult for them to receive transfers and funds and thus, cannot pay their clients.

I have asked repeatedly for them to send the phones back if they do not have the funds to pay for the transaction. They have not sent the phones back.

One month after receipt of my phones they sent me a partial payment of 300 dollars.

After another month and a half of no payment I started copying my lawyer on the email exchanges with the company. They sent me a second partial payment of 300 dollars.

Since then they have not responded to a single email or text that I have sent requesting updates on the status of my final payment(s). I have been effectively “ghosted”

Today is the 92nd day in which they have been in possession of my phones without having paid the transaction in full.

Date of experience: April 25, 2025

The team was super helpful and accommodating to my needs. I was highly impressed by their customer service. 10/10 highly recommend.

Date of experience: April 03, 2025