Bloom Audio Reviews 2,575

TrustScore 5 out of 5

5.0

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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's exceptional customer service, highlighting the team's knowledge, helpfulness, and genuine care. Consumers appreciate the quick and thorough responses to inquiries, with representatives often going the extra mile to provide solutions, even if it means recommending products the company doesn't carry. The personalized touches, such as handwritten thank you notes and small treats included in the packaging, further enhance the customer experience. People are also impressed with the speed and reliability of the delivery service. Reviewers report that orders are processed quickly, shipped promptly, and packaged with care to prevent damage during transit. The company's website is described as easy to navigate and informative, making the purchasing process seamless. Overall, customers express high satisfaction with the product quality, the ordering process, and the level of service provided, making them eager to return for future purchases.

Based on reviews, created with AI

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Rated 5 out of 5 stars
Verified

If high res audio is the goal then high quality store with amazing customer service and experience is truly a dream come true. Bloom is one of the best companies I’ve ever had the pleasure of buying f... See more

Rated 5 out of 5 stars

The very first order I ever made with Bloom Audio was a TWS item. I could not find a good fit and I returned them for a different set of TWS. I, again, found the buds would not fit well in my ears.... See more

Rated 5 out of 5 stars

Bloom Audio shipped an in-demand pair of earbuds, that were sold out elsewhere, very quickly! Packaged well, with a nice not from the person who packed the unit. Just a great experience!

Rated 5 out of 5 stars

The staff at Bloom audio are great! I had a small cabel problem with a recent purchase and they replaced it with an upgrade free of charge and delivered it within 24 hrs. Pretty amazing, I'd say. Than... See more


Company details

  1. #1 of 11 best companies in Hi-fi shop
  2. #3 of 107 best companies in Electronics Store

Written by the company

Headphones and personal audio with pitch perfect service. Authorized dealer of the world's best audiophile brands.


Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

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Rated 5 out of 5 stars

The staff at Bloom audio are great

The staff at Bloom audio are great! I had a small cabel problem with a recent purchase and they replaced it with an upgrade free of charge and delivered it within 24 hrs. Pretty amazing, I'd say. Thank you!

Date of experience: July 01, 2025

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Rated 5 out of 5 stars
Verified

Bloom is goated

If high res audio is the goal then high quality store with amazing customer service and experience is truly a dream come true. Bloom is one of the best companies I’ve ever had the pleasure of buying from. The service is excellent, the shipping is insane, and they price match any authorized store.

Date of experience: June 25, 2025

Rated 5 out of 5 stars
Verified

Amazing products - better Service

Oh my gosh, folks. First ordering experience with Bloom. Will. Not. Be. My. Last. They were helpful. They were quick. And they went out of their way to make my first experience the best I have had with any audio business in years. TBH - everyone should buy here and Bloomers please keep up the incredible service

Date of experience: June 25, 2025

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Rated 5 out of 5 stars

Fast and Competent!

Bloom Audio shipped an in-demand pair of earbuds, that were sold out elsewhere, very quickly! Packaged well, with a nice not from the person who packed the unit. Just a great experience!

Date of experience: June 27, 2025

Rated 5 out of 5 stars

Excellent customer care

Shipment arrived on time, in excellent shape. My item was carefully wrapped to prevent damage in transit. I appreciated the personal touches in the box too.

Date of experience: June 06, 2025

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Rated 5 out of 5 stars

Bloom Audio - Excellent Honest Retailers

Quick response to questions. Nice customer interface. Will match prices and offer small discounts. Open box deals are decent as well. Bought several headphones from them. Fast, honest group of folks. Recommended highly.

Date of experience: June 23, 2025

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Rated 5 out of 5 stars

Great company

I’ve used Bloom several times over the last several years and they always exceed my expectations. Great people who just want to help.

Date of experience: June 23, 2025

Rated 5 out of 5 stars

Order was delivered on time

Order was delivered on time, communication of order processing was timely and updates as well. The card and treats were above any others I have ordered from.

Date of experience: June 24, 2025

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Rated 5 out of 5 stars

Top Shelf customer service

The very first order I ever made with Bloom Audio was a TWS item. I could not find a good fit and I returned them for a different set of TWS. I, again, found the buds would not fit well in my ears. I returned them and ended up buying a DAC/Amp combo that I will never return. Bloom Audio made the transactions smooth and without questions. I appreciate the obvious concern for the customer shown by this company. The packaging, the email responses and the overall experience was Top Shelf!

Date of experience: June 17, 2025

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