Bladeville Reviews 24

Bought expensive skates and there was something wrong with the pad, they wasnt willing to fix their fck up, rather skip this place.

Date of experience: May 12, 2025

Long waiting for shipping probably they ordering from producer or other shop so they don’t have items. Prices different in euro than polish zloty - check before order.
I ordered on Hedonskate.com but this is the same owner and page. Pack comes (ordered from Hedonskate and box was taped by bladeville)👌

Date of experience: December 08, 2024

Ordered skates to Australia.
Great product and arrived in 3 days absolutely amazing.

Will use again 100%

Date of experience: November 08, 2024

They took about 2-3 weeks to answer when I wrote that the ratchet straps on the inlines pair I bought from them got worn out to the point of me not being able to use them anymore after just a few rides,
I tell them that I have another pair with the same boot model(maxxum, only difference is wheel size and newer model for the new ones, "XT") and shoe size that have not worn out like this even after years of usage so it is obviously a manufacturing defect on the new pair I bought from them.
They answer that it sounds like "regular tear" to them, even though I said I used them about 2 times.

Now after sending pictures that they required they have not responded for well over 2 weeks, I suspect I will never get an answer.

Only buy from these guys if you are fine with getting absolutely no customer support whatsoever and no means of getting replacements/refunds for any defects on the products you bought, I mean like them not even bothering to answer your emails at all.

Date of experience: October 02, 2024

Fast delivery, product as described, well packed. Highly recommend!

Date of experience: May 04, 2024

I ordered the Usd Aeon Team 60 in size 41-42. The skates got here in two weeks. Awesome quality and no damage during shipment. Great experience with this online store.

Date of experience: April 24, 2024

I was a little hesitant to purchase as there have been posts of issues with shipping, but they were great and so fast to australia would use again no worries.

Date of experience: July 26, 2023

BUYER BEWARE: Check my Bladeville instagram stories "Bladeville" for a detailed account of my experiences (@kitten_wheels). I documented the entire debacle (still ongoing) in great detail there.

In short; I was sold a defective skate from Bladeville. Paid $350 CAD (including shipping). Luckily for me I check my skates VERY thoroughly before riding them, so they were legit brand new and I had to return them right away. It took 2 months to finally get them to send me the shipping label for the return. Got my return after like 3 months, still haven't gotten the refund for the import fees that I paid (I have proof in my stories of them stating they would refund all of it because it was a mistake on their part).

Well, almost 4 months later (I gave up on ever getting my import fees back), with no contact with them since and I woke up to a fraudulent charge of $319.96 this morning from HEDONSKATE....AKA Bladeville.... This is poorly managed company lacking communication, transparency, honesty, and responsiveness.
I have held off on submitting a public review in hope they would remedy the situation, but this last fraudulent charge is just absolutely unacceptable and people need to know about it.

Date of experience: April 18, 2023

I ordered a set of Chaya skate plates that feature quick release axels for the wheels. What I got were standard axels. I contacted Bladesville and they promptly corrected the problem.

Date of experience: March 16, 2023

Date of experience: March 07, 2023

Customer service is slow. Email support takes days to reply, and calling them, you have to wait in queue for dozens of minutes

Date of experience: August 17, 2022

I bought some ice freestyle frames for my FR1 skates at bladeville.com, they were most helpful in answering my questions before ordering.

The first time I used the frames, I unfortunately managed to loose one of the retaining screws that secure the blade to the frame. Bladeville.com got the part for me from the manufacturer and shipped it to me free of charge.

Couldn't be happier with the service.

Date of experience: May 11, 2022

I bought some skates a month ago and for the delivery there were no problems, but when I returned the skates because they did not fit, the problem came with the refund, they received the skates at their factory, they confirmed that I was entitled to a refund, and I have been behind for two weeks from them to get my money back.

Date of experience: March 14, 2022

Delivered a few days later than expected, but their customer support replied quickly to my inquiry

Date of experience: February 15, 2022

My order was cancelled past the date it was supposed to arrive to the UK. They cancelled it with no warning or refund

Date of experience: February 15, 2022

I bought my dream skates from them, the skates are awesome, they were sent really quick and very well packed.

The recommendations for size that they gave me were really accurate and helped me a lot to buy them online.

however, there was this small problem I had with the delivery and it was that I knew what to expect from shipping but I didn't know I had to pay import taxes on the goods when they were delivered to me in Switzerland.

I have bought from places outside Switzerland and they always informed me that after shipping nothing else had to be paid.

with Bladeville I had to pay an extra CHF45 for taxes which made the purchase even more expensive as I had made in in Switzerland which was dissapointing.

They should let people know more clearly what other charges might come from the purchase. I am not sure about buying again.

Date of experience: October 13, 2021

Excellent customer service. I had an issue with a product and they couldn't have been more helpful.

Date of experience: June 09, 2021

Fast and friendly customer support. Good prices.

Date of experience: January 05, 2021

Bit of a bitter-sweet feeling. I Googled and found what I was looking for and placed an order as it appeared to be in stock in the website.

2 days later, I get an order cancellation email, apparently it was a website mistake and they had no stock. At the same time I got an email from Paypal confirming a full refund.
Given I paid in GBP, the refund was less than I actually paid due to the changing currency exchange rates (which is not their fault at all!!), but after emailing to let them know, I was issued an extra refund for the difference.

In the current times, small business are struggling and sometimes there are annoying mistakes, but what makes the difference is how they solve them and what kind of customer service they provide.

In my case, I couldn't get what I was after and that was disappointing, but the refund covering even the currency difference is something not every shop would be willing to do and that means a lot to me.

I'll definitely keep them in my bookmarks for future purchases.

Date of experience: September 28, 2020

My order was canceld because the skates was sold out but listed as in stock. They cancelt the order. but they still clamed the money from Paypal. They promised a refund but nothing yet. Now im trying to get the 450 euro back...

Date of experience: September 24, 2020