Bkeratin Professional Reviews 365

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars
Verified

Still doing orders through this company due to their lower prices than here in the USA, they’re legit, i done a few orders no problem and products always arrived intact and well protected, I also love... See more

Company replied

Rated 5 out of 5 stars
Verified

Amazing!!! I’m a Brazilian leaving in the USA for 20 years and I found this website on Facebook. I ordered Borabella Brazilian keratin and I loved it great results. I highly recommend this website for... See more

Company replied

Rated 5 out of 5 stars
Verified

Product shipped and arrived super fast, which was great. The Let Me Be Protein treatment also surprised me in a good way. It straightened my roots fairly well — will probably have to retouch my bangs... See more

Company replied

Rated 4 out of 5 stars
Verified

When the package arrived, everything was carefully wrapped. I love the products! I gave 4 stars rather than 5 because there was a delay in shipping, and my first inquiry (email) went unanswered.But wh... See more

Company replied


Company details

  1. #24 of 45 best companies in Cosmetics Store
  2. #69 of 102 best companies in Pharmacy

Information provided by various external sources

We are the leading luxury Brazilian Cosmetics Distributor representing Brazilian premium beauty products. All our products are certified by ANVISA, the Brazilian Health Government Agency and we are Officially Licensed Sellers of most Brazilian Premium beauty brands.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

365 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks


Rated 5 out of 5 stars
Verified

Excellent service

Excellent service

Date of experience: May 14, 2025

Bkeratin Professional logo

Reply from Bkeratin Professional

Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing us ❤✔
I'm always happy to answer any questions you may have!

Best regards.

Pamela A.

Rated 5 out of 5 stars
Verified

Satisfied client

I have been buying your products for years and have always been very satisfied with their quality and fast shipping.

Date of experience: May 12, 2025

Bkeratin Professional logo

Reply from Bkeratin Professional

Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing us ❤✔
I'm always happy to answer any questions you may have!

Best regards
Wanessa B.

Rated 1 out of 5 stars
Verified

Riche products received was water down…

Riche products received was water down . I am not impressed at all by the lack of honesty from the seller

Date of experience: April 14, 2025

Bkeratin Professional logo

Reply from Bkeratin Professional

Thank you for reaching out and sharing your dissatisfaction. We are very sorry for what happened.

As we talked earlier on another platform, we are waiting for your response so we can resolve your issue as soon as possible.

We are here to help with anything you need!

Wanessa B.

Rated 5 out of 5 stars
Verified

It’s very professional

Muito bom os produtos entrega muito rápida

Date of experience: April 16, 2025

Bkeratin Professional logo

Reply from Bkeratin Professional

Prezado cliente,
Ficamos muito felizes que você esteja satisfeito! Sua satisfação é nosso principal objetivo!
Obrigado por escolher nossa empresa ❤✔
Estou sempre à sua disposição para esclarecer quaisquer dúvidas!

Com os melhores cumprimentos,
Pamela A.

Rated 5 out of 5 stars
Verified

Amazing product

Amazing product, leaves hair silky smooth

Date of experience: March 15, 2025

Bkeratin Professional logo

Reply from Bkeratin Professional

Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!

Best regards,
Pamela A.

Rated 5 out of 5 stars
Verified

Fast shipping, amazing product!

Product shipped and arrived super fast, which was great. The Let Me Be Protein treatment also surprised me in a good way. It straightened my roots fairly well — will probably have to retouch my bangs but that’s 100% on me for doing it at 3AM LOL.
Overall, great experience with both the website and the product.

Date of experience: February 12, 2025

Bkeratin Professional logo

Reply from Bkeratin Professional

Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!

Best regards,
Pamela A.

Rated 1 out of 5 stars
Verified

Never received

I wrote this company 3 times about not receiving my order and no one has responded.

Date of experience: January 11, 2025

Bkeratin Professional logo

Reply from Bkeratin Professional

We will contact you shortly to better understand what happened and offer the best possible solution. We are happy to help in any way we can.

Pamela A.

Rated 5 out of 5 stars
Verified

I recommend the service

I highly recommend the services. I received my package super fast.

Date of experience: January 17, 2025

Bkeratin Professional logo

Reply from Bkeratin Professional

Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!

Best regards,
Pamela A.

Rated 5 out of 5 stars
Verified

I have been buying from you for more…

I have been buying from you for more than two years and I have never had any problems and the order arrives quickly. Thank you.

Date of experience: January 17, 2025

Bkeratin Professional logo

Reply from Bkeratin Professional

We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!

Best regards,
Wanessa B.

Rated 5 out of 5 stars
Verified

The best product for my hair…

The best product for my hair…. Sooo fast delivery

Date of experience: December 16, 2024

Bkeratin Professional logo

Reply from Bkeratin Professional

Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!

Best regards,
Pamela A.

Rated 5 out of 5 stars

super professional

I was very insecure until I made the purchase, but when the product arrived, I could see that the company is truly trustworthy and I loved it, but I will definitely buy it again without any fear.

Date of experience: December 21, 2024

Bkeratin Professional logo

Reply from Bkeratin Professional

Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!

Best regards,
Pamela A.

Rated 5 out of 5 stars
Verified

Perfect

Quick service the order correct.excellent

Date of experience: November 14, 2024

Bkeratin Professional logo

Reply from Bkeratin Professional

Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!

Best regards,
Pamela A.

Rated 5 out of 5 stars

Excellent products and top tier…

Excellent products and top tier products. I am satisfied with all of my purchases and will return.

Date of experience: September 15, 2024

Bkeratin Professional logo

Reply from Bkeratin Professional

Thank you for choosing us ❤✔
I'm always happy to answer any questions you may have!
Best regards
Pamela A.

Rated 1 out of 5 stars
Verified

It's been 20 days and my order still…

It's been 20 days and my order still hasn't arrived. I tried to connect them and they said they are working to resolve the situation, but It's been more than 20 days and they still haven't resolved it.

Date of experience: August 15, 2024

Bkeratin Professional logo

Reply from Bkeratin Professional

Hello Virginia.

As per our WhatsApp conversation, we would like to confirm that your order has now been delivered. We have also resolved all the issues with the carrier regarding the delay.

If you have any questions or need more information, I'm happy to help.

Thank you for your understanding!

Pamela A.

Rated 5 out of 5 stars
Verified

Excellent! Fast delivery

Excellent service. Great products and prices

Date of experience: July 18, 2024

Bkeratin Professional logo

Reply from Bkeratin Professional

Thank you for choosing us ❤✔
I'm always happy to answer any questions you may have!
Best regards
Pamela A.

Rated 5 out of 5 stars
Verified

Good product

Good product

Date of experience: May 12, 2024

Bkeratin Professional logo

Reply from Bkeratin Professional

Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing us ❤✔
I'm always happy to answer any questions you may have!
Best regards
Pamela A.

Rated 5 out of 5 stars
Verified

Quality products!

Delivery was great. Product is original! Completely trust this website for my hair products. I have ordered three different products and they arrived sealed, safe, and with the consistent amount and quality. Love it and will continue buying from this website! 💕

Date of experience: May 13, 2024

Bkeratin Professional logo

Reply from Bkeratin Professional

Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Izabela D.

Rated 5 out of 5 stars
Verified

Great communication

Great communication, great product!

Date of experience: May 11, 2024

Bkeratin Professional logo

Reply from Bkeratin Professional

Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Izabela D.

Rated 5 out of 5 stars
Verified

Very Good products

Date of experience: April 11, 2024

Bkeratin Professional logo

Reply from Bkeratin Professional

Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Izabela D.

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