Verified
There is little to no communication on my orders. Unless I initiate it. I paid for specific shipping and have not received anything. Not an email for tracking or anything. I am patiently waiting until... See more
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The product is high quality, the customer service is high quality. Overall, very satisfied with Bitcoin Merch. Today, we talked to Hamza through Customer Support, and Hamza was lightning fast. Help... See more
Company replied
Verified
It’s awesome to have a company that provide the tech to help others invest and make future wealth for themselves and priced for types of investors in the crypto space.
Verified
I used bitcoin merchant before, it's funny, by the time you get package tracking, usually 24hrs, then it saying package arriving Sunday, then next day, package arriving Saturday, then package deliv... See more
Company replied
Company details
- #13 of 19 best companies in Computer and Accessories Store
Written by the company
BitcoinMerch.com vision is to supply customers with all physical cryptocurrency products, such as mining equipment, hardware wallets, and novelty items, while also providing exceptional and knowledgeable customer service with fast shipping.
Contact info
18375 Ventura Blvd Unit 320, 91356, tarzana, United States
- 8775000282
- sales@bitcoinmerch.com
- bitcoinmerch.com
You should know
4.2
Great
708 reviews
Replied to 94% of negative reviews
Typically replies within 48 hours
Verified
Awesome company
It’s awesome to have a company that provide the tech to help others invest and make future wealth for themselves and priced for types of investors in the crypto space.
Date of experience: July 02, 2025
Verified
There is little to no communication on…
There is little to no communication on my orders. Unless I initiate it. I paid for specific shipping and have not received anything. Not an email for tracking or anything. I am patiently waiting until I receive my order (if it ever comes). This had not been a pleasant experience so far.
Date of experience: July 03, 2025
Verified
took one month to receive the small…
took one month to receive the small product i bought. similar companies ship products within 5 days.
Date of experience: July 03, 2025
Verified
Excellent transaction...
Excellent transaction from start to finish.
Date of experience: June 30, 2025
Verified
my bitcoin miner was stolen off of my…
my bitcoin miner was stolen off of my front porch, so I have no idea. I didn’t even get to receive it. I got the picture it was delivered and by the time I got home, it was gone.
Date of experience: June 29, 2025
Verified
Stuff I got is working I guess
Stuff I got is working I guess
Waiting for more deliveries
Date of experience: June 30, 2025
Verified
Always have what I need
Date of experience: June 30, 2025
Verified
I have ordered nerd miner
I have ordered nerd miner
I have received non operational usb port
Then i received another port , its also not working
Now waiting for third time
Date of experience: June 11, 2025
Verified
It took a while, but the miner is very good
It took a while to come, but that was because of international shipping problems but when it did come, it came with lots of cool stickers and the bitcoin miners I got worked perfectly
Date of experience: June 11, 2025
Reply from Bitcoin Merch
Awesome thank you Angus :) let us know if you have any further questions
I HAVE HAD NOTHING BUT EXCELLENT…
I HAVE HAD NOTHING BUT EXCELLENT SERVICE AND THE PRODUCTS ARE TOP NOTCH, LOOKING FOR ANY NEW ITEMS COMING
Date of experience: July 01, 2025
Reply from Bitcoin Merch
Thank you Greg!! Happy mining :)
Reply from Bitcoin Merch
Thank you Nick! Let us know if you have any questions :)
Verified
miner doesn't work.
miner doesn't work.
I can't get a response from seller.
200$ lesson.
Date of experience: June 17, 2025
Reply from Bitcoin Merch
Hi Jason, thank you for bringing this to our attention. One of our team members will reach out to you to get this resolved, thank you!
Nice and grateful expression and I will…
Nice and grateful expression and I will give 5 star
Date of experience: June 28, 2025
Reply from Bitcoin Merch
Thank you sir! Happy mining :)
The product is high quality
The product is high quality, the customer service is high quality. Overall, very satisfied with Bitcoin Merch. Today, we talked to Hamza through Customer Support, and Hamza was lightning fast. Helped us solve our issue immediately with a smile. :-) Thank you, Team!
Date of experience: June 27, 2025
Reply from Bitcoin Merch
Thank you so much :) let us know if you have any further questions.
Reply from Bitcoin Merch
Thank you Arnab happy mining!
Haseeb was very helpful
Haseeb was very helpful. I am new to this solo mining so every member on the Bitcoin Merch chat has been really helpful.
Date of experience: June 23, 2025
Reply from Bitcoin Merch
Thank You Jeff, Haseeb is always helpful :) happy mining
Verified
Love my miner looking forward to…
Love my miner looking forward to purchasing more from Bitcoin merch! They are super helpful and informative beginners do not be afraid to ask questions you will be pointed in the right direction!
Date of experience: May 30, 2025
Reply from Bitcoin Merch
Thank you Justin ! Let us know if you have any further questions :)
Verified
Great shipping and customer service
I used bitcoin merchant before, it's funny, by the time you get package tracking, usually 24hrs, then it saying package arriving Sunday, then next day, package arriving Saturday, then package delivered on Thursday, great shipping, products and customer service...and there's always something extra in the box....usb fan, stickers, mouse pads..
Date of experience: June 12, 2025
Reply from Bitcoin Merch
Thank you William :) we're glad we were able to provide you a positive experience!
Verified
I bought 1 ultra hex 3ths and the…
I bought 1 ultra hex 3ths and the firmeware did not work. The support did response and gave me discount for a new order.
Date of experience: May 27, 2025
Reply from Bitcoin Merch
So sorry to hear about that Patrick, one of our team members is reaching out to get this resolved for you!
Update review
I wrote a review that was not positive awhile back....
Idan made it right...
I will override my old review an post this.....
B.M....has done be SOLID....
Idan kept his word an responded every time.....
I give the new review 5 STARS....
J
Date of experience: June 17, 2025
Reply from Bitcoin Merch
Thank you Jimmy we're glad we were able to help you out !!
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