BisectHosting Reviews 19,940

TrustScore 4.5 out of 5

4.7

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

Review summary

Reviewers overwhelmingly had a great experience with this company. People appreciate the company's solutions and the high-quality service provided. Customers consistently highlight the excellent customer service, noting the team's friendliness and helpfulness. The quick response times are a significant advantage, with support agents often resolving issues rapidly. Consumers also value the positive user experience, finding the platform intuitive and easy to navigate. Many reviewers specifically mentioned individual support agents by name, praising their patience, knowledge, and dedication to resolving problems. The support team's ability to explain technical issues clearly and provide effective solutions has left a lasting positive impression on users.

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Rated 5 out of 5 stars

What made my experience so fantastic was Alin, his soft and gentle demeanor made me feel the utmost amount of comfort. I felt sooooo safe in his arms while he guided me effortlessly through the qualms... See more

Rated 4 out of 5 stars

I was struggling to download and install an addon for my server for most of today. I used their knowledge base to help (was still confusing but i guess its gonna be). i then used there customer supp... See more

Rated 5 out of 5 stars
Verified

Support is so communicative, fast response. Website has a lot of great futures also site is friendly for people who never doing this type of things. Servers work so clean nothing do with my server. Ev... See more

Company replied

Rated 5 out of 5 stars

Clay is an amazing support and technical agent. As a company owner who has never hosted a bot before, I would recommend Clay to any customer who needs help. He is an incredible person. I know I may ha... See more

Company replied


Company details

  1. #27 of 95 best companies in Gaming service Provider
  2. #19 of 73 best companies in Web Hosting Company

About BisectHosting

Written by the company

Logo

Our goal is to provide unrivaled Minecraft hosting experience with fantastic support and features, all for an affordable price. Being past (and current) server owners, we understand how imperative it is to have server support that is quick and reliable, and that is precisely what you will experience with us at BisectHosting.

Whether you’re new to server hosting or an expert, you will feel like at home with BisectHosting. Our helpful staff work around the clock to provide you with the most reliable servers and support available

Check out our hosting services:

Minecraft server hosting Gaming server hosting Dedicated server hosting VPS hosting

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

20K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars

Jess the contact support was very…

Jess the contact support was very diligent and attentive during the whole issue and was very good at communicating what they were doing and when we needed to test something. They solved the issue in a timely manner and we got everything figured out in a good time. Definitely would recommend bisecthosting and their help with aloft game

Date of experience: July 06, 2025

Rated 5 out of 5 stars

Timmeh tha goat

Timmy was excellent and really helped guide me through how to add mods into a custom modpack for the server!

Date of experience: July 06, 2025

Rated 5 out of 5 stars

What made my experience so fantastic…ALIN ALIN ALIN!!!!

What made my experience so fantastic was Alin, his soft and gentle demeanor made me feel the utmost amount of comfort. I felt sooooo safe in his arms while he guided me effortlessly through the qualms of my "rubber-banding" minecraft server. As Alin held my hand he guided me OUT of the valley of despair. I learned to love again. FR though Alin da goat made my MC server work again give him a raise PLEASE also can u ask what hes doing this weekend. no seriously mb gang but alin was really nice and helpful

Date of experience: July 06, 2025

Rated 4 out of 5 stars

Bisecthosting customer support is great

I was struggling to download and install an addon for my server for most of today. I used their knowledge base to help (was still confusing but i guess its gonna be). i then used there customer support thing were Alin got it sorted. only reason its 4 star is because there knowledge base for this thing was very confusing (then again it was most likely me the problem)

Thank you alot Alin

Date of experience: July 06, 2025

Rated 5 out of 5 stars

Alison was perfect

Alison was perfect!
Incredibly helpful in the set up, and even though I am a repeat customer through and through, her help really stood out. Thank you Alison for helping set everything up :)

Date of experience: July 06, 2025

Rated 5 out of 5 stars

Madelyn is awesome!

Madelyn was really helpful and patient with problems we met, but she tried no matter what to help solving the problem. We spent a good few hours on my server and she tried to solve the problem without changing world or save, and for me as a player it was very importnant. Thank You!

Date of experience: July 06, 2025

Rated 3 out of 5 stars

Minecraft Hosting!

⭐ 3-Star Review – Needs Improvement!
Too expensive.
Not worth the price compared to the actual features and performance.

Unhappy with server performance!
Even with just me and my friend playing, performance is not great in somecase. This is about ping!

Missing the latest server versions.
Paper and other popular server types are outdated or unavailable.

Not a good server panel.
Feels like a slap in the face – always pushing me to install some “performance stats” addon. And when I install it, I can't even uninstall it properly for that specific server?

Why force 4GB RAM for everything?
I don’t need 4GB of RAM if I’m just playing with one friend! Stop pushing 4GB RAM as a “minimum” for every setup.

Server IP easily exposed.
If you’re screen-sharing on Discord or streaming to YouTube and forget to close the tab – the server IP is clearly visible to everyone. Big privacy issue!

PLEASE FIX BACKUPS!!!
Backup system is broken or unreliable. It needs serious attention.

Render distance ≠ instant lag warnings.
If I set 32 render distance on a 2GB server and only two players are online, it shouldn't tank performance instantly or give RAM warnings. The system should dynamically analyze how many players are connected before suggesting upgrades.

Every time I select 2 players, it still recommends 4GB – like, seriously?

Please revise your RAM scaling logic, improve the panel UX, and fix the backup system. Also, think about making pricing more flexible for small/private server owners. Not everyone needs 4–8GB RAM.

Thanks for reading,
A long-time Minecraft server owner and developer.

I know what a server actually needs to run smoothly. With 1GB of RAM, I can easily play with my friend, using 32 render distance and some plugins – no problem.

Date of experience: July 06, 2025

Rated 5 out of 5 stars

We try to the end!

Very good contact, Dylan himself proposed solutions and asked appropriate questions, although we reached the solution randomly - but together. He tried to help at all costs. I recommend!

Date of experience: July 06, 2025

Rated 5 out of 5 stars

My positive experience with Bisect.

I have been a customer for a little under a year now, and throughout the whole time, I have had little to no issues, and the customer support helped me when I needed assistance. I find everything to be relatively user-friendly and, in general, high quality.

Date of experience: July 06, 2025

Rated 5 out of 5 stars

Shauna was super helpful

Shauna was super helpful! I had forgotten to cancel my services a while back and she was able to help me out and get me a refund. Sad to have to cancel for now but I will be back. Great customer service!

Date of experience: July 06, 2025

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