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Review summary

Most reviewers were somewhat happy with their experience overall. Customers highlight mixed experiences with product quality and order accuracy. While some consumers appreciate the potency and effectiveness of certain items, others express disappointment, reporting weak effects or products not matching their descriptions. However, people report negative experiences with delivery service, customer service and refund processes. Many reviewers report delays and a lack of communication regarding their orders, sometimes attributing these issues to the shipping carrier. Consumers also express frustration with customer service, mentioning unhelpful or unresponsive support. A number of people report difficulties in obtaining refunds or replacements for unsatisfactory products, further contributing to a negative perception.

Based on reviews, created with AI

See what reviewers are saying

Rated 1 out of 5 stars

Odered a couple things, i was looking on reddit and a lot of people were complaining about having to cancel the order cus they dont ship international. Why did it let me put my address and let me b... See more

Rated 5 out of 5 stars

The customer service! I ordered 2x 7000mg gummies on special, without checking the COA, my mistake. They effect was less than anticipated, due to many possible factors, when i contacted customer servi... See more

Rated 1 out of 5 stars

Ordered 3 weeks ago, received confirmation of order and a whole bunch of advertising on email. Followed up with them and turns out they have banned international shipping. They did reimburse me but t... See more

Rated 1 out of 5 stars

POSSIBLE FRAUD!!!!!! RUN AWAY......DON'T PLACE AN ORDER! *PLACED AN ORDER ON FEBRUARY 24TH *ORDER+SHIP TOTAL BEFORE DIS. $270.13 *RECEIVED EMAIL WITH USPS TRACKING # *USPS PACKAGE NEVER P... See more


Company details

  1. Herbal Medicine Store
  2. Cannabis store
  3. Herb Shop
  4. Sports Nutrition Store
  5. Vitamin and Supplements Store
  6. Wellness Program

Written by the company

Binoid is a premier hemp brand specializing in creating products using all of the newest hemp cannabinoids such as THCA, Delta 8 THC, Delta 10 THC, THC-P, HHC, HHC-P, THC-H, THCM, Delta 11, 11 HXY THC and more! Binoid has a wide selection of vapes, gummies, tinctures, capsules, wax dabs and more!


Contact info

2.8

Average

TrustScore 3 out of 5

991 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Rated 5 out of 5 stars

The customer service

The customer service! I ordered 2x 7000mg gummies on special, without checking the COA, my mistake. They effect was less than anticipated, due to many possible factors, when i contacted customer service (Giua), she gave me details, showed concern and advised of unopened return policy. Professional, prompt and polite-resolved all issues.

Date of experience: July 01, 2025

Rated 1 out of 5 stars

Cant ship international but lets you order international

Odered a couple things, i was looking on reddit and a lot of people were complaining about having to cancel the order cus they dont ship international.
Why did it let me put my address and let me buy products.
They need to update there address in system because if they dont offer international at the moment theres some false averting and it seems a bit of a scam
I also asked the live chat the person confirmed that they dont ship international (ATM)

Date of experience: June 26, 2025

Rated 1 out of 5 stars

Avoid Binoid at all costs

Avoid Binoid at all costs. I purchased a “Pressure LA 6 Gram Vape” Which was advertised only to have THCA, THCP, and CBC - Guess what? I pulled up the labs
(Yes should have done before order) The labs clearly show that the product is 80% Delta 8 and almost no THCA.

So I paid 53 bucks, for a 6-gram cart - That was advertised as THCA and nowhere in the description, title or comments say it has Delta 8.

By the way, I can confirm that Binoid only posts fake reviews. I’m guessing if you submit a positive review, it’ll go up - But I left a negative review with pictures, and guess what? After verification of identity
(Said it’s confirmed) But the review never showed up. I tried again on a different account, still the review did not get posted. I called customer support out, and they had no comment on the whole “Not posting reviews” Instead, they tried to gaslight me - Saying it was my fault - Well looks like it wasn’t because they sent a different vape out as a replacement - A Binoid 5 Gram THCA, HHC-B and CBC - It arrived with at minimum 1.5 grams of distillate
Being on the very bottom of the packaging, it had leaked. It was completely covered in distillate - had to clean with 90% Alcohol. Sadly the vape was clogged up like crazy - so I spent a few hours unclogging it… And I feel nothing.

The labs on the 5 gram cart don’t show any delta 8, but it tastes like delta 8 to me and I’ve tried a ton of delta 8 products. Since I can’t post my review on their site, I’m putting this up.

After I get my final replacement, I’m looking for a different website for this sort of thing - You cannot trust these guys, you really can’t. AVOID

Date of experience: June 20, 2025

Rated 1 out of 5 stars

It's been awhile since I've ordered and…

It's been awhile since I've ordered and came across them again. Then I realized I had ordered 1 time before. Thcp grape flower is what I ordered. They were very slow in shipping my order. They claimed that USPS was the reason. Funny out of all things I received through USPS I NEVER had to wait so long. Made me think that maybe they only obtain the product after you've ordered. The grape flower thcp. Was a total disappointment. I got fooled by their fancy packaging and website. I will never buy from them again.

Date of experience: June 10, 2024

Rated 1 out of 5 stars

Ordered 3 weeks ago

Ordered 3 weeks ago, received confirmation of order and a whole bunch of advertising on email. Followed up with them and turns out they have banned international shipping.
They did reimburse me but the fact I had to follow up to find out they'd banned shipping is ludicrous

Date of experience: June 10, 2025

Rated 5 out of 5 stars

Custy for life, on respect for there cliental!!! 💯

Binoid/Bloomz is what I would call a reputable and honest company. In the past I ordered 2 Minnesota fire THCa 2 gram disposable vapes.
Grape soda and Blueberry.
My order had never showed up. I contacted him and they sent out two more of the same Vapes. $70 worth of products. That in itself will always make me a forever Binoid/Bloomz customer and friend for life. I will even go as far as to recommend that you place an order with Binoid today! They already have amazing prices with everyday sales and if you subscribe to get updates and new product drops you also get a percentage off not only once but all the time in your inbox they will send you specials with discount codes.
Thank you once again. This is my opinion and should in no way negatively affect your decision on purchasing any items from this company.
Thank you, Brett Grumbine

Date of experience: March 30, 2025

Rated 1 out of 5 stars

Ordered more than a week ago and post…

Ordered more than a week ago and post office is at pre shipment for over 8 days. They still did not respond to my emails and said it left over a week ago. They seem to not care of don't know how to run a smooth business. As customers we pay your bills because without us you wouldn't exist

Date of experience: May 08, 2025

Rated 5 out of 5 stars

I have my Med Card;..

I have my Med Card;... But after learning about BINOID's products--I decided to order 2 items (SUPER7 gummies & a THC-P cart. It did take abit to get here;....and so I tried their products. THEY DONT OFFER S##T THAT STRONG IN THE MED. CENTER!!! Overall...I enjoy BINOIDS products;-- I just got my second order...Im VERY pleased. BINOID OFFERS goods available even to those without a CARD! KEEP UP YOUR WORK!

Date of experience: May 12, 2025

Rated 1 out of 5 stars

DO NOT BUY!!!

I've bought from them multiple times now just to test the water and see for myself how good or bad there products are. They are frauds and filter out bad reviews so I had to come on here. Wouldn't be surprised if they forged there own 5 star reviews.Nothing I have gotten from them has done anything at
all. Total waste of money.

Date of experience: April 26, 2025

Rated 5 out of 5 stars

Great Products and Amazing Support

Bought their cartridges multiples times in the past, great experience with them. Great quality. In addition, they have some of the best support (from the website chat) that I've seen (from anywhere). 10/10 will be buying from them again and again. :D

Date of experience: April 20, 2025

Rated 1 out of 5 stars

Scam. Buyers beware

It’s a scam. They take your money and there’s a 50/50 chance you’ll get your order. They make you wait weeks until the open a case. They’ll blame the post office even though they never actually shipped the order. This company thinks creating a label is the same thing as actually shipping a package. Once your due for a refund they deny you and issue you credit to order more things what will never ship. Scammers.

Date of experience: April 14, 2025

Rated 5 out of 5 stars

Ordered twice, liked the product

ive ordered from them twice and just did my first order with their sister store Bloomz today. The reason i did a search and found this site and felt the need to do a review after seeing the negative ones.

I received my product both times on time no issue from Binoid.

I'm experimenting with the THC variants but i really like them (THCP, A, HHC etc....) its a lot to learn! They do the trick just like a THC vape cartridge.

They usually give a pretty good discount on your orders if you look for a code. Try them out.

Date of experience: March 21, 2025

Rated 1 out of 5 stars

I ordered from them whatever they gave…

I ordered from them whatever they gave me was fake it did absolutely nothing then they said I won a contest and they were going to send me a bundle they never did then I emailed them or contacted them about it they said they'd send up to management not here in 48 hours I heard nothing and nothing ever happened their products I think are fake they have all five star reviews and everything they sell it can't be real nobody has that good of reviews

Date of experience: February 12, 2025

Rated 1 out of 5 stars

Crumbs

Awful co. Awful customer service

My whole handbag has all dried dope dough because the item is plain a fraud. I'm reporting it. Not 1st time n I ordered n u said I didn't. All bs. All negative reviews....these do nothing

Date of experience: March 04, 2025

Rated 1 out of 5 stars

Do not buy from this company

Do not buy from this company. Put an order in online only to be told they don’t ship to my country. Was told I’d get a refund but nothing has come back to me. It’s been over a month and they keep saying they’ve refunded but haven’t. Biggest scam around.

Date of experience: February 27, 2025

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