Verified
Customer service was great, and speed of delivery was outstanding. The only issue I had was that I ordered something that showed to be in stock and when it was sent to be pulled it was no longer in st... See more
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Verified
I typed Leather jeans into Google and your website came up immediately .. biker universe has many different styles and the price is just right, especially with the generous discount .. leather pants... See more
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Biker Universe is an unethical business. They and their sister company, Renegade Classics Baltimore, stole $1,575.00 in services from my company and have refused to pay. I image they wouldn't allow th... See more
Verified
EDITED The company informed me they had technical difficulties with their systems so they could not email me about my exchange order. It has been resolved now with the product. Customer service has b... See more
Company details
About BikerUniverse.com
Written by the company
Biker Universe is the nation’s #1 online destination for motorcycle clothing and Accessories. We bring you the best quality, service, and the lowest prices possible. We are owned and operated by people that have been in the motorcycle industry for over thirty years, and yes most of us do actually ride (the ones that don’t are passengers).
VISIT OUR WEBSITE
VISIT OUR WEBSITE
Contact info
5644 crescent ridge drive, 21162, White Marsh, United States
- (877) 357 1994
- support@bikeruniverse.com
- bikeruniverse.com
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Verified
Great products
Product is perfect for my needs. Delivery arrived as promised.
Date of experience: June 09, 2025
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Verified
Love this site.
Customer service was great, and speed of delivery was outstanding. The only issue I had was that I ordered something that showed to be in stock and when it was sent to be pulled it was no longer in stock so you refunded my money. I would prefer maybe sending an email or a call to see if would like a diffrent size.
Date of experience: May 27, 2025
Verified
Good company
Good company, good quality. Gloves run small I ordered extra large but by mistake I got double extra large. They fit perfect. I'm glad I got the double extra large by mistake.
Date of experience: May 19, 2025
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Unethical company
Biker Universe is an unethical business. They and their sister company, Renegade Classics Baltimore, stole $1,575.00 in services from my company and have refused to pay. I image they wouldn't allow theft by any of their customers, but apparently it's okay if they steal from you. I'd be happy to remove this review if they'd pay their overdue balance. You all have my contact info.
Date of experience: February 28, 2025
Verified
good value and excellent service
Date of experience: December 27, 2024
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Verified
My first time purchasing from biker…
My first time purchasing from biker universe and I will be ordering for them again. I reached out to customer service twice for a change and update on two separate days. I got same day response. My husband is pretty picky and he was happy with the quality of both items.
Date of experience: December 18, 2024
Verified
Customer service responded very quickly…
Customer service responded very quickly when I notified them of a problem with my order.
Thank you.
Date of experience: November 11, 2024
Customer Service Stinks!
I typically wear a large but when I received it was smaller than I would have liked it to be. I emailed and asked for a return label their comment to me was “Thank you for your email. No, we will not be providing a return label. As the product you ordered was exactly what you were looking for.” So, needless to say I will not be ordering from this company again
Date of experience: October 16, 2024
Verified
All really great
All really great. My hubby really liked what I bought him. Order arrived fast. Thank you.
Date of experience: September 23, 2024
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Verified
I typed leather jeans into Google and bingo
I typed Leather jeans into Google and your website came up immediately .. biker universe has many different styles and the price is just right, especially with the generous discount .. leather pants are sharp looking and for all occasions .. matter of fact I’m relaxed back wearing them now watching TV … they are incredibly comfortable and good looking .. straight leg and roomy at the bottom, they work with boots, tennis shoes or even house slippers .. and being leather they will last for a long time.
Date of experience: September 18, 2024
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Do not buy from this company
Do not buy from this company. I ordered an XL vest and they sent me a small. They would not make it right and want me to pay the shipping back to them for thier mistake. Never again will I buy from them. Biker universe even has a shady name.
Date of experience: September 12, 2024
Verified
Sent a 4x I ordered a
Sent a 4x I ordered a. L made things to difficult to return stuck with them
Date of experience: July 18, 2024
Verified
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Verified
Love the quality and price!
Date of experience: June 19, 2024
Verified
Great customer service as always
Great customer service as always. This is my second time ordering from biker universe, and they will continue to get my business
Date of experience: June 19, 2024
Verified
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No refund The company has had my return for about…
The company has had my return for about a month and has yet to process the refund First they were having system issues and then have repeatedly told me I would receive the refund and I have not. I filed a dispute with my bank. Unacceptable customer service.
Date of experience: June 07, 2024
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Over a month and still no refund
My husband ordered a jacket and the sizing didn't match the description. We returned the jacket in the beginning of April and have still not been refunded. The company has not been responding to my emails and I paid 20.00 for the return shipping. When I call they say it's an issue with their system and it's pending but it's been at their office over a month so it's hard to trust they will be giving my money back.
Date of experience: April 10, 2024
Verified
Verified
Had exactly what I was looking for
Had exactly what I was looking for. Easy to order and shipped right away
Date of experience: March 22, 2024
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