biBerk Business Insurance Reviews 1,727

Matt Thompson helped us find a policy that fits our needs without overcharging us for it. Matt was fantastic to work with and answered all the questions that we had over a period of several days. A very great experience overall, we are excited to start a new journey with BiBerk and our new Agent. Thank you Matt for being patient and transparent with us!

Date of experience: July 03, 2025

Justin Oliver was professional and explained everything thoroughly. Excellent service.

Date of experience: May 02, 2025

Justin is great!
He was very transparent, articulate, and a pleasure to work with!

Made the process very understandable and easy.
I didn't even want to keep shopping around.

Highly recommended.

Date of experience: July 02, 2025

Easy fast great communication. Justin Oliver

Date of experience: June 30, 2025

Justin Oliver is an exemplary insurance advisor whose attention to detail and commitment to client satisfaction truly set him apart. His deep understanding of complex claims processes and regulations enables him to navigate challenges with ease, ensuring that clients receive fair and prompt resolutions. Justin's communication skills are outstanding; he keeps clients informed every step of the way, providing clarity and reassurance. Overall, his professionalism, expertise, and dedication make him a valuable asset to any team and a trusted partner for those in need of claims assistance. Highly recommended!

Date of experience: July 02, 2025

Theresa Ross is amazing! Every time I get her on the phone, she fixes my problems straight away! Such a blessing!

Date of experience: July 01, 2025

Date of experience: July 01, 2025

Justin Oliver was definitely a great help in hand with everything. Made sure I understood all I needed to and was super comfortable with asking questions. :)

Date of experience: July 01, 2025

Matthew Thompson is a top notch licensed advisor! He communicated thoroughly, explained the options, emailed the quotes while on the phone with him and reviewed my choices, with both kindness and professionalism. Thank you for making this easy for me!

Date of experience: July 01, 2025

Great customer service. Shay G helped me. She answered all my questions clearly. I've been very happy with this business insurance for over 5 years now.

Date of experience: July 01, 2025

Justin Oliver helped us out when we couldn't get answers from others. Highly recommend.

Date of experience: June 27, 2025

Fast, reliable, and affordable! Recommend for all your liability insurance needs!

Date of experience: July 01, 2025

Date of experience: June 30, 2025

Great service and the crew is really nice, specially Justin Oliver ! Thanks for the attention .

Date of experience: June 30, 2025

I had the pleasure of working with Matt Thompson at biBERK insurance. He was professional but also very personable. I was able to establish the workers compensation policy quickly and efficiently. Mr. Thompson is an outstanding representative for. biBERK.

Date of experience: June 30, 2025

Jennifer helped me by being courteous knowledgeable and allowing me to expand my business. I appreciate people like Jennifer who go the extra mile to help.

Date of experience: June 26, 2025

Justin Oliver was very professional and helpful. He gave us some great insight about insurance and was very patient and great follow up. Excellent salesmanship and professionalism. Very knowledgeable in the field and answered our questions very promptly.

Date of experience: June 27, 2025

Matthew Thompson provided a great customer experience. He was efficient, thorough, and a pleasure to work with throughout the process. I appreciate his professionalism and customer-focused approach.

Date of experience: June 27, 2025

Saskia D. gave an exceptional assistance with my case even after going a lot of back and forth for the same concern. She also calls me back to get back to me quickly and escalated it when needed. Great agent and nice conversations every time.

Date of experience: June 27, 2025

Jennifer C was amazing she walking me through the process of getting a quote to me wanted to make a decision to go with BiBerk as my first Professional Insurance Company and leave the shopping around for the best option and prices to someone else. Once I was connected to her, her voice, the tone, her pure personality won me over! As a professional in customer service in the world of Beauty and in the Healthcare sector, she’s what company have to invest in. Why, because she knows the brand, she invest with listening to what the customer wants or maybe trying to converse to her, then execute creating a beautiful plan well thought out between her and the customer. As a new, member of BiBerk I was very pleased. I’m hoping to have a great experience with BiBerk since I’m referring all of my friends who want to open businesses to my company who are TOP NOTCH! So Thank you again JENNIFER C., for all your wonderful help, for loving who you are, and what you do! You made my Day!

Date of experience: June 25, 2025